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Title Customer Service Medical Billing
Target Location US-FL-Lakeland
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional, backed by retail experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.Attention to detail needed to maintain high levels of accuracy.Work well as part of a team and maintain a professional and positive environment.Strong organizational and problem-solving skills with ability to establish priorities to meet timelines.Microsoft Office Applications  Word Type 40 WPM.KEY QUALIFICATIONSMedical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBsRevenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party PayersElectronic Health Records (EHR) Electronic Medical Records (EMR)Managed Care (HMO, PPO, and POS) Workers CompensationInsurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)Front Office Operations Medical Office Procedures SchedulingMedical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10, HCPCS, CPT)EDUCATIONUltimate Medical Academy Associate of Science Degree  Medical Billing and Coding, 2024Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificateWORK EXPERIENCEUltimate Medical Academy  Lakeland, FL 07/2022  05/2024Full Time StudentRemained self-directed, motivated, and accountable for personal actions.Came prepared for class and completed assignments on time.Navigated new technology, utilized available resources, and set realistic expectations.Arbor Oaks Assisted Living Facility  Lakeland, FL 09/2022  01/2023Dietary ServerPrepared food orders, paid close attention to detail to ensure accuracy of special dietary requirements, and maintained clean and sanitary conditions.Ensured customers and families received the highest quality of service in an attentive and responsive manner.Worked as part of a team and interacted with diverse customers and staff members.Cumberland Farms  Troy, NY 03/2017  09/2019Customer Service Representative / CashierServed as direct point of contact and delivered excellent customer service with a positive attitude.Operated cash register, scanned merchandise, accepted payments, ensured accuracy of cash drawer, stocked shelves, and kept work area clean and organized.Worked in a professional, team-oriented manner, followed policies and procedures, and interacted with diverse customers and staff.ADDITIONAL EXPERIENCEKmart Department Store  Altoona, PA Retail Sales Associate 05/2015  01/2017Manpower  Lakeland, FL Construction Worker 05/2011  05/2015

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