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Title Customer Service Dining Room
Target Location US-CT-Newtown
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Candidate's Name
Email: EMAIL AVAILABLEPhone:Personal ProfileMotivated and result-oriented individual with a strong emphasis on conscientiousness and adaptability. I take my work seriously, approaching it with responsibility and diligence while always being ready to help and learn something new. Punctuality and a non-confrontational attitude are integral to my work ethic. With a background in book sales, dining room assistance, and retail, I possess a diverse range of skills including sales, customer service, communication, and merchandising. Experienced in increasing sales, improving profitability, and establishing efficient work processes.SkillsSales and Customer Service: Demonstrated success in increasing sales through promotions and discounts, building a large customer base, and providing exceptional client consultation.Retail Operations: Skilled in merchandising and product display, rearranging products to attract customers, issuing promotional campaigns, and fulfilling bulk orders for enhanced store profitability.Team Training and Collaboration: Experience in training and mentoring new employees, fostering good teamwork, and effectively collaborating with colleagues to achieve common goals and provide excellent service.Inventory Management: Proficient in inventory control and management, including accepting goods, maintaining accurate records in Google spreadsheets and programs 1C and Oracle, and conducting regular inventory checks.Adaptability and Problem-Solving: Demonstrated ability to adapt quickly to new settings and work in various roles, actively contributing to renovations, implementing new rules, and finding operative solutions during challenging situations.Communication SkillsFluent in Ukrainian, Russian and conversation EnglishEmployment historyBook Sales Consultant, Book Shop  Kiev, Ukraine(September 2019 - February 2022)Responsibilities:-Managed goods acceptance, ensuring accurate labeling and pricing of products.-Implemented attractive displays for books, stationery, toys, and games to enhance visual appeal and customer engagement.-Maintained cash discipline and processed transactions accurately to facilitate smooth operations.-Utilized Google spreadsheets and software programs like 1C and Oracle to track sales data and generate reports.-Handled customer inquiries regarding product availability, provided expert recommendations, and delivered exceptional customer service.-Conducted regular inventory checks and replenished stock as needed to meet customer demand.-Assisted in organizing and executing promotional campaigns to drive sales and increase store profitability. - Contributed to store cleanliness by undertaking regular cleaning tasks and ensuring a tidy and inviting shopping environment.Dining Room Assistant (Waiter), Berdiansk, Ukraine(March 2019 - August 2019)Responsibilities:-Provided efficient food distribution and table service to vacationers, ensuring a pleasant dining experience.-Maintained clean and organized tables, promptly clearing dishes and assisting with kitchen duties as required.-Actively supported the training of new employees, ensuring consistent service standards and teamwork.-Received the Good Teamwork Award for excellent collaboration with colleagues.Dining Room Assistant (Waiter), Children's Health Camp  Berdiansk, Ukraine(May 2018 - September 2018)Responsibilities:-Ensured clean and hygienic dining areas by cleaning tables, setting tables, and assisting in food preparation.-Assisted in training new employees, helping them to grasp dining room protocols and standards.-Navigated challenging situations with a proactive and solution-oriented approach.Sales Assistant, Berdiansk, Ukraine(September 2016 - September 2017)Responsibilities:-Created appealing displays to showcase vegetables, attracting customer attention and increasing sales.-Proactively managed illiquid assets, ensuring prompt removal from the sales area.-Provided friendly customer service and assistance, resulting in improved store efficiency and increased client base.-Successfully attracted new clients through effective marketing strategies.EducationSecondary Vocational Education in Finance and CreditBerdianskOctober 2017 to July 2019Secondary Vocational Education in PC Operator, AdministratorBerdianskSeptember 2014 to September 2017REFERENCESOn request.

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