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Click here or scroll down to respond to this candidateCandidate's Name
Street Address East 53rd StreetBrooklyn, NY Street Address
PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEOBJECTIVESeeking a position utilizing my manual dexterity, mathematical aptitude and good problem solving, coupled with proven managerial and interpersonal skills. PROFESSIONAL EXPERIENCENYC Health + Hospitals / Henry J. Carter New York, NY Operations Manager, Environmental Services (EVS) April 2021 May 2023 Led a team of 60+ housekeeping staff on Tour 3, ensuring cleanliness and sanitation of hospital facilities in line with health standards. Acted as liaison between administrative and frontline staff to address operational issues and streamline communication. Conducted thorough quality assurance (Q/A) inspections to ensure compliance with safety protocols and cleanliness standards; analyzed data and submitted reports to senior management. Developed and managed orientation, training, and development programs to enhance staff performance and operational effectiveness. Coordinated daily tasks to ensure timely completion of assignments and prioritized critical areas based on patient needs and facility requirements. Collaborated across departments to optimize resource usage and address operational challenges.NYC Health + Hospitals / Henry J. Carter New York, NY Supervisor, Environmental Services (EVS) June 2020 March 2021 Supervised a team of 30+ housekeeping personnel, managing day-to-day operations to ensure adherence to cleanliness and infection control protocols. Conducted Q/A rounds to inspect facility cleanliness, identified areas for improvement, and ensured compliance with health standards. Utilized data systems to track cleanliness metrics and generate actionable insights for management decision-making.NYC Health + Hospitals / Coney Island Brooklyn, NY Supervisor, Environmental Services (EVS) / Sharps Collection April 2020 June 2020 Oversaw the collection and disposal of sharps containers, ensuring compliance with medical waste regulations. Performed inspections of patient beds and waste areas to ensure sanitation across all hospital units.Lead Cable Tech Inc. New York, NYSenior Cable Technician (Part-Time) April 2013 January 2020 Installed, maintained, and repaired cable TV, internet, and telecommunications systems for both residential and commercial clients. Terminated patch panels, pulled CAT5/CAT6 cables, and installed support structures such as cable racks and J-hooks for optimal system performance. Conducted thorough inspections and troubleshooting of network systems, resolving communication issues efficiently. Played a key role in installing and configuring wireless access points (APs) to enhance Wi-Fi coverage and connectivity for clients.Vision Pro Communication Brooklyn, NYSupervising Cable Technician September 2009 May 2012 Managed a team of 85 junior technicians, overseeing installation, maintenance, and repair of cable TV and internet systems for residential and business customers. Coordinated daily assignments to ensure timely service completion and minimized disruptions. Led installation of commercial telecommunication services, including multi-line phone systems and internet, for businesses. Monitored profit and loss (P&L) to ensure operational efficiency and adherence to budget targets.Vision Pro Communication Farmingdale, NYCommercial Cable Technician September 2006 March 2009 Delivered professional customer service by installing and maintaining phone, internet, and cable systems for commercial clients. Worked with business owners to design and implement custom telecommunication solutions that met their specific needs.Prince Telecom Hicksville, NYManager May 2008 March 2009 Managed a team of 35 junior technicians, ensuring project completion and adherence to service quality standards. Directed staff schedules, optimizing resource allocation and ensuring productivity. Monitored the companys profit and loss system to identify cost-saving opportunities and improve financial performance. Assisted the site manager in daily operations, providing technical support and guidance to field technicians. Scheduled and assigned tasks to ensure high team performance and customer satisfaction. EDUCATIONBrooklyn College Brooklyn, NY -2001Cipriani Labour College Trinidad, West Indies- 1995 1996 CERTIFICATIONSNYS Certification in A+ Cable and Computer Training Advanced Certification in Structural Cabling |
