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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESummary:Professional Management Assistant who employs exceptional rapport and relationship building abilities to cultivate lasting and positive relations.Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution.I have 20 years in customer service, sales and office management in a busy fast paced environment.Highly Skilled at handling & processing records of all sorts. Skills: Quick and eager learner Skilled in Operations Management Detail Oriented File/Records Maintenance Highly Developed Multi-Task Time Management Skills Computer Proficient Critical thinker while utilizing creative problem-solving techniques Excellent Verbal and Written Communication Effective Scheduling and Calendar Management Exceptional Reading ComprehensionEducation and Training: High School Diploma 2003McNary High School Keizer, Oregon, USAGPA: 3.75Dance TeamLeader of the Advanced Women's Choir - 2 yearsHonor English and Math ClassesCompleted coursework in Early Childhood Development Work Experience:HELPS Nonprofit Law FirmReceptionist 05/2022-5/2023 Create and Manage Filing System Create and Implement Office Procedures Maintain Office Supplies and Ordering Made copies, sent faxes and handled all incoming and outgoing correspondence Answering Multi-line Phone System Maintained all office files, both electronically and through hard copies. Helped senior clerical staff complete daily workloads Ensured efficient and accurate database updates for client account data. Promoted a welcoming environment while managing the receptionist area. Fielded requests for information via phone and in-person requestsLiving Trust of Mary Ellen Harper Keizer, Oregon In-home Caregiver Apr 2018-Jul 2021 Cared for Alzheimer's patient as needed throughout her rapid progression, starting after thetraumatic event of losing her spouse . Utilized strong assessment skills to determine necessary patient care. Recommended ideal interactions, meal planning, and current patient comforts based ondaily observations. ALL home maintenance, repair, and housekeeping Nutritional Management(Continued on next page)Hansen Family Salem, OregonHouse Manager and Nanny 08/2016 - 03/2017 Affectionately cared for 8 children, ages 2 to 14 one of which was autistic and required home schooling. Cleaned the 6 bedroom house, including all laundry, sweeping and mopping, dishes and playroom Escorted children on outings and trips to local parks and libraries Disciplined children and recommended other measures to correct behavior Offered detailed daily reports that outlined each child's activities Built stable, consistent and positive environment and reorganized individual family roles to create a helpful, happy, unit that worked together as a teamJohn Rydholm Salem, OregonIn Home Caregiver 05/2014 - 09/2016 Assisted the disabled individual to foster independence while still closely monitoring safety. Developed strong and trusting rapport to facilitate best care possible. Maintained a clean and well-organized environment to promote happiness and safety. Provided primary care and assistance with daily living activities. Frequently commended for maintaining the safety, respect and dignity of the individual. Provided on-call care at all times of day and night. Public Affairs Counsel Salem, OregonTop Survey Researcher 03/2014 - 02/2015 Contributed to research data pool by collecting and organizing information Performed in-depth research to answer more complex questions Applied specific demographic parameters to target research Made outbound phone calls to collect information from participants Notified phone interview participants of set information and the interview's purposeAlzheimer's Network of Oregon Salem, OregonOffice Coordinator 05/2013 09/2013 Answering Multi-line Phone System Coordinate Fundraiser, Volunteers, Counselors, Board Members, and Staff Daily Operations ofOffice Create and Implement Office Procedures Assist Treasurer with Accounting Billing and Payment Maintain Office Supplies and Ordering Create and Manage Filing System Ensured efficient and accurate database updates for client account data Helped senior clerical staff complete daily workloads Welcomed guests and clients in an upbeat and friendly manner Maintained all office files, both electronically and through hard copies Made copies, sent faxes and handled all incoming and outgoing correspondence Organized, restocked and handed out educational pamphlets Promoted a welcoming environment while managing the receptionist areaDr. R.W. Staley Jr. DDS Salem, OregonDental Assistant/ Back Office Manager 11/20046/2012 Welcomed patients upon arrival, led them to the surgical area and helped to get them ready for their procedures. Took part in surgical procedures by assisting the oral surgeon in any way that was needed Soothed anxious patients by effectively listening and demonstrating concern for their fears Accurately collected and recorded patient medical and dental histories Patient Referrals Billing and Collections Estimates Ledgers and Invoices Expertly filed patients' charts and processed billing and payments Effectively operated x-ray machines and developed x-rays Properly sterilized dental equipment and examination rooms in accordance with infection control policies Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion Consistently followed protocols regarding quality assurance, bio- hazards, infection control, charting and emergencies Prescribed antibiotics and other medications Routinely completed inventory, supply orders and restocked supplies Managed invoices and transaction receipts Advertising and Out Reach Delivered preoperative and postoperative care Recommended products and devices for patients' home care Duplicated x-rays when requested by insurance companies Deftly operated air turbine and hand instruments, dental appliances and surgical implements Closely evaluated the position of wisdom teeth to determine any existing or potential problems Consistently ensured the functioning and sterilization of equipment being usedDollar Tree Salem, OregonCashier 01/2005 - 08/2012 Earned and accepted responsibilities as a Key Carrier under the Shift Lead Position Established great business relationships with customers Initiated and boosted Team Work among our staff through Positive Communication, Feedback, and Constructive Criticism. Periodical review of work, and provided training of staff in safety procedures Made and implemented strategic business plans that brought more customers into the store Expressed appreciation and invited customers to return to the store Processed all sales transactions accurately and in a timely fashion Guaranteed positive customer experiences and resolved all customer complaints Exchanged returned merchandise for customers quickly and efficiently Replenished merchandise shelves with items from the stockroom Offered exceptional customer service to differentiate and promote the company brand Answered customers' questions and addressed problems and complaints in person and via phone Prevented store losses using awareness, attention to detail and integrity Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges Opened and closed the store, which included counting cash drawers and making bank deposits Kept the showroom clean and maintained neat, orderly product displays Maintained visually appealing and effective displays for the entire storeReferencesRandall JordanFormer Assistant District Attorney for the State of Oregon; PHONE NUMBER AVAILABLE; EMAIL AVAILABLEKnown for 20+ yearsEric OlsenExecutive Director of H.E.L.P.S. Nonprofit Law Firm PHONE NUMBER AVAILABLEEMAIL AVAILABLEKaisa JanzenAssociate Director at H.E.L.P.S. Nonprofit Law Firm PHONE NUMBER AVAILABLEEMAIL AVAILABLE |
