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Street Address Vineyard CT.Rocky Mount, NC Street Address
PHONE NUMBER AVAILABLE mobileEMAIL AVAILABLEOBJECTIVE: To secure a position within an organization that will utilize my experience and contribute to the companys overall success.SKILLS: SAP, Microsoft Applications, Critical and Strategic thinker, Excellent communication skills both written and oral, Effective listener, Punctual, Team playerEXPERIENCES:Quality Plus Heating and Air Services LLC Rocky Mount, NCOwner 04-2021 to currentPlan, organize, coordinate and execute every aspect of the businessAdhered to Local, State and Federal LawsAdvertised and promoted the businessFree estimatesServiced commercial and residential unitsMaintain recordkeeping and clerical responsibilitiesControl and manage inventoryManage customer service requests promptly and resolve issues quicklyMaintain records of income and expenditures, supplies and equipmentConducts planning and budgetingAssure on-time delivery and customer satisfaction.Bridgestone of America/ The Budd Group Wilson, NCOperations Manager 06- 2019 to 04-2021Control expenses for Janitorial and ProductionMaintains employee personnel records for administrative complianceEstablish workflow processes and standardsPlans, organizes, coordinates, executes and supervises functions of all Company on-site and off-site operations on all shifts.Available 24/7 to coordinate emergency and/or services related operations or issues that evolve during daily operations.Ensures that environmental procedures are being maintained in accordance with Local, State, Federal and Company requirements.Monitor budget and utilize operational resourcesPlan and lead weekly/daily production meetingsParticipate in safety program developmentMaintain safety among employees and in the workplace, ensuring that all safety protocols are followed by all workers.Ensure work areas are neat and orderly, developing organizational systems as neededManages a team of managers, supervisors, and hourly associates, including supervision, project management and ensure the overall scope of work for all subordinates.LS Tractor Battleboro, NCOperations/Facility Manager 06- 2015 to 05- 2019Control and manage inventorySupervise warehouse employees and oversee daily operationsEnforce all company rules and regulationsManage customer service requests promptly and resolve issues quicklyMaintain warehouse staff by recruiting, selecting, orienting, and training employeesCoordinating and enforcing programs, operational and personnel policies and proceduresResponsible for organizing the warehouse areasMaking the best and efficient use of spaceOverseeing receiving, warehousing, distribution and maintenance operationsMaintain standards of health and safety, hygiene and securityLiaise with clients, suppliers and transport companiesReceive feedback and monitor the quality of services provided.Safelite AutoGlass Corporation Enfield, NCShift Manager 08-2006 to 07-2015Manage 5 Supervisors and 80 plus associates.Provide a schedule product daily to internal and external customers Maintain safety and quality standards in all departmentsAssure on-time delivery and customer satisfaction.Provide associates with internal resources to better assist in meeting daily objectivesEnsures that production schedules, work order and assignments are met according to timelinesResponsible for interpreting specifications, job orders, company policies and procedures to employeesReport job and schedule to the Plant Manager as appropriateProvide oversight and accountability for accurate materials usage and timely records of assigned workers in computer database systemImplemented and Sustain 5S ProgramHead multiple projects and key plant initiativesPactiv Corporation Farmville, NC Shift Supervisor 10-1989 to 06-2006Supervised 40 plus employees.Coordinated with Team Leaders to assign and direct work activitiesMaintained employees attendance records and ran schedule departmental meetings.Developed multiple skill proficiencies in the teams.Oversaw every aspect of Logistics on the off shiftGenerated and reviewed production related reportsEDUCATION:EAST CAROLINA UNIVERSITY Greenville, NCBachelor of Business Administration/Management 12-2007NASH COMMUNITY COLLEGE Rocky Mount, NCCertificate of Completion HVAC 01- 2019SAFETY AND HEALTH COUNCIL Raleigh, NCCertificate of Completion 10- 2018Lift Truck Operator Instructor Development CourseHONORS AND ACTIVITIES:Army National GuardHonorably Discharged 1987-1992References available upon request |