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Click here or scroll down to respond to this candidateCandidate's Name
QUALTIY IMPROVEMENT ADVISORC O N T A C TEMAIL AVAILABLEHoover ALE D U C A T I O NBACHELOR OF SCIENCE IN COMMERCE AND BUSINESS ADMINISTRATIONMay 2011University of AlabamaASSOCIATE IN GENERAL STUDIESMay 2008Shelton State Community CollegeP R O F E S S I O N A LD E V E L O P M E N TAGILE IMPLEMENTATION BOOTCAMPAugust 2021Malaz BoustaniImplementing evidence-based Health care solutions into real world practiceP R O F E S S I O N A L S U M M A R YExperienced Quality Improvement Consultant with a demonstrated history of working in the healthcare and information technology industries. Skilled in Technical Support, Performance Improvement, Quality Assurance, Healthcare Information Technology (HIT), and Practice Facilitation. Proficient in identifying opportunities for improvement and efficiency through process improvement and project documentation. Strong healthcare services professional with a bachelors degree focused in Business Commerce and Administration from the University of Alabama.W O R K E X P E R I E N C EQUALITY IMPROVEMENT ADVISOR JUNE 2021 PresentQsourceGuide healthcare transformation efforts to improve processes and identify gaps in care via training to assigned physician practice groups regarding HIT while recommending improvements through on-site visits, phone consults and abstraction of data.Build and engage a network of primary care practices in Quality Improvement and practice-based Quality Improvement research around cardiovascular disease.Assist practices with Agile Implementation sprints to complete specific tasks, milestones, or deliverables.Coordinate and implement clinical activities and quality improvement activities through robust and efficient processes such as PDSAs identifying gaps in care.Work closely with EHR and other data driven healthcare companies and analyst to strategically obtain data for the purpose of transforming health outcomes.Provide oversight for data collection and management of clinical metrics and assessments, ensuring accurate reporting via Sales Force and Quick Base.Provide tailored support to primary care practices to improve the quality of care delivered to patients by assessing KDIS scores. Skillfully utilized Canva to craft presentations, flyers and other relevant material for community- based studies, ensuring impactful communication of vital information while increasing visual cohesiveness.Assess Primary Care practices for readiness to implement an EHR.QUALITY IMPROVEMENT ADVISOR August 2015- June 2021Alabama Quality Assurance FoundationFocus on measurably improving the quality of care for Medicare beneficiaries who transition among care settings through a comprehensive community effort.HIT Advisor provides educational support to providers to identify, plan, and execute improvement projects to successfully meet Quality payment Programs such as Meaningful Use, PQRS and MIPS.Evaluate practices and recommend improvements through traveling to on-site visits, meetings, phone consults and abstraction of data while recognizing and correcting gaps in care.Work closely with data analyst and request specific data to cater to each unique practice where data information is needed.Assisting providers at small private practices, CAHs and home health agencies in reducing disparities and improving immunization rates.SOLUTIONS SUPERVISORSOLUTIONS SPECIALIST OCTOBER 2012 AUGUST 2015Greenway HealthApplications Solutions Team SupervisorResponsible for the growth, development, and training within my team of Support Specialist.Engage in calls with clients regarding any concerns, workflow questions dealing with the system and escalations.Set priorities, goals, and timetables to achieve maximum productivity.Work with an individual team to meet department standards related to client service.Provide Constructive feedback to team members regularly to ensure quality customer service and employee development.Conducted interviews for potential Support Specialists.Application Support SpecialistEducated clients by assisting them with critical and non-critical issues that affected their cash flow, workflow and patient care efficiency.Exercised independent judgment in determining the nature of problems and how to resolve software issues.Exemplified knowledge of the software to consult with clients to provide gap analysis and process redesign recommendations for optimal system use to meet client- specific needs.Monitored open issues and assignments by providing updates and solutions in a professional and timely manner while keeping management informed of critical issues.R E F E R E N C E SAvailable Upon Request |
