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Click here or scroll down to respond to this candidateCandidate's Name
Seeking Management PositionSeymour, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a position of management or sales that will utilize my outstanding customer service, promotional, merchandising, networking, and leadership skills. I am available to travel. Willing to relocate to: Savannah, GA - Nashville-Davidson, TN - Chattanooga, TN Authorized to work in the US for any employerWork ExperienceStore ManagerTalbots-Sevierville, TNFebruary 2022 to Present Lead team through Servant Leadership through daily functions. Customer service through building relationships. Making effective schedules by meeting Labor Cost and Sell Cost %, while scheduling for the needs of the business, and events going on around the area. Overseeing daily functions of customer service, shipment, floorsets, organization, delegating, and team work with other leaders in the building. Networking with other store managers within the Knitwell Brand, as well as within our District. Oversee Operations/AP topics for the District Traveling to other stores to provide store support. Participated in 3 new store set ups. Was acting store manager for a 2nd outlet location for 3 months. Training and development of associates and other leaders in store to create succession of leaders. Recruiting, networking, hiring, onboarding, training of new employees. General ManagerOld Navy-Alcoa, TNMarch 2021 to February 2022Make effective leadership schedules that allowed for each leader to accomplish any tasks assigned to their role. Oversaw the creation of schedules to complete operational processes, visual merchandising directives, as well daily needs of the business. Plan, delegate, analyze business results, follow up with leaders, and conduct assessments of ops procedures. Interview, hire, and onboard new employees. Coach, train, and develop all levels of employees. Alternate throughout the day as sales and service leader of the business by analyzing metrics to effectively drive business results on an hourly basis, as well as coach associates in the moment on performance. Conduct monthly operational and brand protection audits. Maintain the state of the store by keeping it shoppable and recovered. Store ManagerChristopher and Banks-Pigeon Forge, TNMarch 2015 to February 2021 Drive Sales through customer experience, meeting various KPI goals, lead and managing team. Responsible for recruiting, hiring, and training talent. Visuals and merchandising. Training, coaching, and development. Opening/closing procedures of store. Maintaining overall operations. Receive and process shipment. Fill and ship online orders. Organize/lead annual inventory.Store ManagerBODY CENTRAL-Savannah, GAJuly 2013 to January 2015 Supervise, delegate, communicate with management and associates. Set visuals and merchandise store Received, open, and put out shipment Customer service Train and coach using company's customer experience guidelines SM role as it relates to driving sales in the store to obtain store goals Make schedules/control payroll Onboarding of new associates Monitor and control shrink as it relates to loss prevention Drives sales through CEIs or KPIs in relation to sales, ADS, UPT, & conversion MotivateFull-time Assistant ManagerCharming Charlie-Savannah, GAAugust 2011 to July 2013 Supervise, delegate, communicate with management and associates. Set visuals and merchandised store Received, open, and put out shipment Customer service Maintains customer service standards (secret shops) SM role as it relates to driving sales in the store to obtain store goals Make schedules Conduct interviewsAssociate ManagerCharlotte Russe-Savannah, GAJune 2008 to August 2011 Supervise, delegate, communicate with management and associates. Have overseen 3 key aspects to the functionality of Charlotte Russe: appearance, routines, and talent Set visuals and merchandised store Received, open, and put out shipment Customer service Hiring of associates Open/close the store, having keys and alarm code to the store Senior Team LeaderTarget-Savannah, GAOctober 2007 to June 2008 Ensure function of total store and all team members when LOD Respond to guest/team member issues Pull carts Do trash/boxes which entailed using compactor and bailer Knowledge and use of crown/wave equipment Access to cash office to advance money for check lanes and/or opening/closing as LOD Conduct interview potential new hires Necessary knowledge of majority products and/or locations throughout total store Provide relief/coverage for other areas, such as Electronics and as Guest Service Team Leader EducationBachelor of Science in Family and Consumer Science New Mexico State University - Las Cruces, NMMay 2003Skills Store Management Experience Guest Services Merchandising Interviewing Loss Prevention Retail Management Team Management Management Recruiting Payroll Pricing Planograms Sales Management Sales Employee Orientation Leadership Human Resources Assistant Manager Experience Budgeting Logistics Cash Handling Administrative Experience Office Management Operations Management POS Freight Experience Time management Labor Cost Analysis Business Analysis Retail Sales ForecastingCertifications and LicensesTS/SCI |
