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PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Personable individual with excellent communication and problem-solving
skills. Ability to multi-task efficiently while maintaining an organized work
environment. I am excited to join a team where my attention to detail and
accuracy can be utilized to its greatest potential.
EXPERIENCE
Expert Builders Inc.
Customer Support Specialist | January 2022 December 2023
Worked remotely to provide customer service via telephone, e-mail, voice chat or video calls.
Resolving customer complaints and suggesting solutions for common problems.
Informing customers about services and products.
Responding to customer questions.
Collaborated remotely with the management team to improve overall customer satisfaction.
Personal Touch Home Care Inc.
Personal Assistant | November 2018 December 2021
Recorded and reported concerns to nurse supervisor to promote optimal care.
Monitored vital signs and medication use, documenting variances and concerning responses.
Observed patient for changes in physical, behavioral, mental and emotional condition.
Recorded patient temperature, pulse and blood pressure to monitor health and overall well-
being.
Maintained well organized and clean environment for client happiness and safety.
H&M (Hennes and Mauritz)
Sales Advisor | November 2011 September 2018
Drives sales through engagement with customers, sharing my product knowledge and
suggestive selling.
Provides outstanding customer service.
Documents sales by creating and updating customer profile records.
Greets customers in a very welcoming manner and always with a smile.
Manages financial transactions and processes payments.
Alerts management of potential security issues.
Additional Information available upon request
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