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Customer Service AssociateTallahassee, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking a Customer Service role where results matter Authorized to work in the US for any employerWork ExperienceFufillment AssociateAmazon Warehouse - Tallahassee, FLSeptember 2023 to PresentPreparing order for shipping.Learning new positions (cross training)Direct Support ProfessionalSunrise Community - Tallahassee, FLAugust 2022 to September 2023Assisting individuals with Disabilities.Certified Med TechnicianCPR certificationContact Center AgentCDR Health - Tallahassee, FLSeptember 2021 to January 2022Enrolling and scheduling patients for COVID 19 Testing and Antibody treatments. Assisting patience with website.Data Entry into salesforceInbound and outbound calls.Account managementCustomer supportDirect Support ProfessionalSunrise Community - Tallahassee, FLAugust 2021 to September 2021Assisting individuals with DisabilitiesFeeding themBathing themWatch TV with themPutting them to bedPrep TechnicianImage API - Tallahassee, FLApril 2020 to July 2020Organizing unemployment Application for digital use Organizing and preparing file for The Department of Juvenile Justice. Repacking prepped files.Scanning files into computerPreparing lab for use, like sanitizing tools and work area and preparing paperwork HousekeeperHilton Garden Inn - Tallahassee, FLMay 2019 to June 2019Cleaning and sanitizing room for guest use.Interaction with guestsGuest Services trainingGraphic Designer (Internship)B- EZ Graphic - Tallahassee, FLSeptember 2018 to May 2019Arranging meeting to Converse with clients.Creating multimedia material for company and clients. HousekeepingHotel Duval - Tallahassee, FLJuly 2018 to October 2018Cleaning and sanitizing room for guest use.Interaction with guestsGuest Services trainingCashierTaco BellNovember 2017 to June 2018Awesome customer serviceGreeting customerCollecting customer informationCounting cash registerGraphic DesignerCareerSource Capital Region - Tallahassee, FLMay 2017 to August 2017Creating flyers/brochures/bannersDesigning multimedia materials.Designing logos and infographicsCreating Story BoardsVideo animationVoiceoverReceptionistPatlive2017 to 2017Providing great Customer service Providing hurricane relief information Answering all Inbound calls. Enrolling clients information for services.Driver Helper (Seasonal)United Parcel Service UPS - Tallahassee, FLNovember 2016 to November 2016 Provided awesome customer service Transported packages in vehicle Delivered packages door-to-doorCashierArby's2006 to 2014Greeted customer with a cheerful attitude.Assist 90+ customers on daily basisTraining new hires on regulationsDSP (Direct Support Professional)Sunrise Community - Tallahassee, FLAugust 2022Assisting individuals with disabilities with everyday living. Managing individual schedule and finance'sEducationAssociate of Science in Drafting & Design Technology ITT Technical Institute-Indianapolis - Tallahassee, FL March 2013 to May 2015Certification in Digital DesignLively Technical College - Tallahassee, FLJanuary 2010 to March 2012High school diploma in DiplomaAmos P. Godby High School - Tallahassee, FLAugust 1998 to May 2002High school diploma or GEDSkills GRAPHIC DESIGN RELATIONSHIP BUILDING MICROSOFT WORD TIME MANAGEMENT Houskeeping Logo Design Adobe Photoshop Adobe Illustrator Microsoft Powerpoint Customer service Adobe Creative Suite Adobe InDesign Illustration Cash handling Layout Design Drafting Clerical experience Sales Typing Data collection Records management Communication skills Computer literacy FilingCertifications and LicensesDigital Design CertificationMarch 2012CPR CertificationFirst Aid CertificationAdditional InformationSkillsActive Listening Graphic DesignCritical Thinking Microsoft WordTime Management Logo DevelopmentRelationship Building Layout Development |