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Click here or scroll down to respond to this candidateCandidate's Name
Objective: To obtain a position within your organization that will best utilizemy education, customer service, people skills and supervisory experience. 2618 Pinenoll DriveTallahassee, FL 32305PHONE NUMBER AVAILABLEEMAIL AVAILABLEWORK EXPERIENCE2023- Current State of Florida Dept. of Corrections Corrections Officer/Senior ClerkProviding first response services to inmates in the Florida prison system. This also includes the security of both inmates and fellow officers and staff alike while staying firm, far and consistent. Day to day duties include security checks in the dormitories, random searches for weapons and contraband, institutional counts. Clerk duties consisted of record keeping, audits, and assisting the institution in its day to day functions. 2019-2023 Dominos PizzaDriverDuties consist of making pizzas or other food items as needed, delivering orders in a timely fashion, and also closing the store as needed. 2018- 2022 Vacasa : Vacation Homes and RentalsSenior Front Desk Specialist/ InspectorProviding guest services for Vacasa on Anna Maria Island. I am able to solve day to day services issues for not only the guests but the owners as well and issue compensation when necessary. Duties of an Inspector consisted of going to assigned homes and inspecting them based on a provided checklist. Reporting issues such as whether or not the home was clean, continuous running toilets, non-working lights, stains or any damages to furniture, and whether or not the swimming pools or spas needed servicing. After cleaners or service technicians have been to said home location, I recheck to make sure all is ok before the next guest arrives.If any cleaning issue I can handle on my own I would report it and handle it..2016 - 2018 EMG Alarm Sarasota, FLDispatcherEmergency services dispatcher for EMG Alarm. Duties consisted of handling alarm signals as they came in, calling customers and/or emergency authorities in response to fire and burglar alarms. 2011 - 2014 APAC Customer Services Sarasota, FLTeam Leader/SupervisorExperience managing a call center floor for the afternoon and evening shifts. Experience in support services for other supervisors and floor support. Experience working with several account specific software programs as well SKILLSIntermediate to advancedskills in many Microsoftproducts. Excellent problemsolver. Relationship buildingand management. File andrecord maintenance. Trainedin defensive tactics andrestraint techniques.LANGUAGESEnglish and IntermediateSpanishADDITIONAL TRAININGManagement training coursesincluding: PerformanceManagement and Goal Setting,Workplace Communications,Supporting OrganizationalValues, Coaching, andFundamentals of Supervision.REFERENCESRobert LeonardPHONE NUMBER AVAILABLERetired Federal/LocalLaw EnforcementRandy ButschPHONE NUMBER AVAILABLESheriff Deputy for SarasotaCountyWarren AndersonPHONE NUMBER AVAILABLECo-Owner/ Master BarberAt SS Salon & Co.as working in Microsoft officeCare Team RepresentativeInbound Customer Service Representative with experience escalations. Experience resolving complicated matters which are account specific and providing stellar customer service.. Experience working with several account specific software programs as well as working in Microsoft office EDUCATIONBooker High School, Sarasota, Florida DiplomaAugust 2001 - June 2005 |
