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Title Administrative Assistant Customer Service
Target Location US-GA-Snellville
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLE / EMAIL AVAILABLEPROFESSIONAL SUMMARYDetail-oriented professional with a solid background in organizational and financial support gained through various roles. Skilled in managing tasks efficiently, including scheduling appointments, maintaining records, and coordinating resources. SKILLSOperational PlanningProgram CoordinationFinancial OversightAdministrative SupportEvent PlanningMicrosoft SuiteOrganization AcumenCustomer ServiceClient RelationsRecords ManagementProblem-SolvingPayment ProcessingCERTIFICATIONSGeorgia Life Insurance License (2023), Georgia Variable License (2023), SIE (2023), Series 65 (2023)WORK HISTORYADMINISTRATIVE ASSISTANT 05/2015 to CurrentREACH COMMUNITY DEVELOPMENT CENTER-NON PROFITHandled administrative tasks such as scheduling, record keeping, data entry and maintaining inventory of office supplies.Ability to address inquiries, resolve issues, and handle complaints courteously and professionally.Assists in program development and implementation, including researching best practices and drafting proposals.Gained experience in coordinating meetings, workshops, and events, including agenda development and logistical support. JUNIOR FINANCIAL CONSULTANT 5/2023 to 11/2023Georgia Financial AdvisorsDeveloped comprehensive financial plans for clients to achieve their short- term and long-term goals.Analyzed market trends and identified investment opportunities, resulting in enhanced portfolio performance.Managed a diverse range of client portfolios, consistently outperforming benchmark indices.CAREGIVER, SPECIAL NEEDS 6/2020 to 4/2024Rhonda O'Gorman - Atlanta, GADeveloped strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.Increased client's independence with consistent skill-building exercises and positive reinforcement.Developed strong relationships with clients and families, fostering trust and open communicationCASHIER 2/2018 to 3/2021Panera BreadCollaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.Resolved customer complaints professionally, leading to improved customer relations and loyalty.Managed inventory levels effectively, reducing stock shortages and minimizing wastage.EDUCATIONChristian Life College - Stockton, CA Bachelors of Arts in Business Administration 05/2023Christian Life College - Stockton, CA Associate of Arts in Business Administration 05/2021

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