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Candidate Information
Title Customer Service Patient Care
Target Location US-MI-Livonia
Email Available with paid plan
Phone Available with paid plan
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JAMES E.SMARTLIVONIA, MI Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYExpert Pharmacist effective at handling demands of pharmacy work in full compliance with regulations and standards. Well-versed in contraindications and interactions for numerous topical, oral and injected drugs. Minimizes theft and loss with proper storage procedures.Successful Pharmacist highly knowledgeable about wide-ranging pharmacologic treatments for different conditions. Consults with customers on drug use, storage and potential interactions to meet care goals. Experienced in immunizations and detail-oriented in recordkeeping.Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.SKILLSPrescription fillingCustomer counselingDrug storageControlled substance trackingRegulatory complianceImmunization administrationMultitaskingRecordkeepingInterpersonal SkillsCounselingPatient CareResource UtilizationEducation and TrainingCustomer ServiceMedication SafetyPharmacy ManagementEXPERIENCERegistered PharmacistRITE AID LIVONIA, MIJuly 1989 - CurrentCounsel patients on contraindications and potential medication interactions.Fulfill prescriptions with high degree of accuracy and strict compliance with applicable regulations.Consult with physicians on potential problems with prescribed pharmacologic treatment plans.Administer immunizations to protect patients from communicable diseases.Help customers select optimal medications, equipment and devices for personal use.Identify inventory variances through daily and monthly inventory audits.Issue and track use of controlled medications with state-mandated reporting requirements.EDUCATIONBachelor of Science (B.S.) PHARMACYUNIVERSITY of MICHIGAN, ANN ARBOR, MIMay, 1975COMMUNITY SERVICEVolunteered to aid during the Katrina Hurricane Disaster in 2005. Filled patients prescriptions, mainly their usual maintenance medications plus dispensed prescriptions from physicians working at the FEMA tent. We averaged 1,500 per day.For 11-day period 2 other pharmacists plus myself were driven by the U.S. Army to various locations to give needed immunizations to the disaster victims. Over 4,000 shots were given within that time frame.Also worked over 6 Health Fairs for Rite-Aid on communications with patients on various health issues.

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