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Title Customer Service Entry-Level
Target Location US-NY-Brooklyn
Email Available with paid plan
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Candidate's Name
Brooklyn, New York PHONE NUMBER AVAILABLE EMAIL AVAILABLESummary of Qualifications: Dedicated and experienced Farmer Assistant with a strong background in crop cultivation, livestock care, and farm equipment operation Proven track record of providing outstanding customer service and support Problem-solving abilities to address unexpected issues and provide creative solutions Excellent in blueprint reading and design drafting Professional knowledge of all hand and power tools, as well as plumbing, carpentry, and electrical work Ability to lift 60 lbs and stand for an extended period, and follow safety rules and directions Entry-level knowledge of Solar Installation, plumbing, carpentry, tig welding and productivity Trained in Green Roofs, horticulture, solar panel installation, and 40 Hour HAZWOPER Certifications: Citizen Pruner Tree. Construction Math-DOB 4-hour Supported Scaffold User, OSHA 30-hour Construction, DOT 4-hour Site Safety Flagger, First Aid/CPR/AED, SST 8-hour Fall Prevention, and SST 2-hour Drug & AlcoholWork Experience:Intervine Bronx, NYLandscaping/Horticulture Crew Member (Transitional Employment) 09/2023 - Present Receive hybrid training in Green landscaping, horticulture and Contextualized Construction Mathematics Perform garden maintenance, including clean-up, weeding, planting, mulching and watering, essential plant identification, and pruning Additional training in conflict resolution, problem-solving, written and interpersonal communication, public speaking, time management, and teamwork principles Computer literacy: Google Suite, Google Docs, professional email usage, and Internet Green Street Solar Power Brooklyn, NYCustomer Service Representative 08/2021 - 09/2022 Provided information about solar products and services Assisted customers in understanding solar energy options, financing, and incentive programs Addressed customer questions, concerns, and technical issues via phone, email, and live chat Resolved billing inquiries, processed payments, and maintained accurate customer records Collaborated with the sales and installation teams to ensure a seamless customer experience Conducted follow-up calls to ensure customer satisfaction and gather feedback The Campaign Against Hunger Brooklyn, New YorkFarmer/Warehouse Worker 04/2020 - 05/2021 Planted, cultivated, and harvested crops, such as vegetables, fruits, grains, or herbs Operated and maintained irrigation systems, tractors, and other farming machinery and equipment; fed and cared for livestock, including chickens Maintained and repaired fences, gates, and other farm structures Monitored and managed irrigation systems to ensure crops received adequate water Sorted, packaged, and prepared products for sale or distribution Loaded and unloaded harvested goods for transport Maintained accurate records of planting, harvests, animal care, and farm activities Assisted with pruning trees, mowing grass, or preparing for winter Education/Training:The HOPE Program - Intervine (Hybrid) Bronx, NYCareer Training in Green Techniques in Horticulture & Construction 09/2023 - Present Sheepshead Bay High School Brooklyn, NYHigh School Diploma Earned 2017

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