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SUMMARY A Human Resources professional with 12 plus years of experience in service, manufacturing & packing industry. Seeking for a dynamic organization, across industry verticals, where I can create and offer innovative HR solutions to complex business challenges and align HR function to the business verticals.SKILLSRecruitment & Talent Acquisition Policy & Manuals Formation Employee Life Cycle Management Performance Management Training Payroll & Statutory ComplianceHRIS Vendor ManagementWorkday Peakon Microsoft OfficeEXPERIENCETwinings Private Limited, IndiaManager- Human Resources & Administration, 04/2022 04/2024 Handled HR operations and processes in Kolkata Supply Center and other TPL locations in India Defined the HR process and delivered as per set standards and timelines Led & motivated Leadership teams to deliver HR & OD agenda Operational support across the HR disciplines while working in partnership with the line managers and their teams Developed and executed core HR agenda & projects for Twinings India Conducted gap analysis for teams against the capabilities map. Prepared development plans key role/key people identification of potential capabilities. Handled the recruitment and selection agenda to ensure enrollment of diverse & talented individuals in new roles, vacancies or role design Embarked & executed the journey for cultural change in Kolkata Supply Center Engage Survey result communications were planned for improvement in employee engagement. Motivated & inspired the Thrive conversation for all teams. Strategic communication initiatives were taken to ensure HR strategy implementation in all teams Supported implementation and drove awareness for complex wellbeing projects. eg: Employee Assistance Program Led process to define inclusion & diversity journey, active contribution to I&D plan, piloted initiatives to build understanding of I&D in engage Survey Handled statutory & factory compliance for TPL India. Registered under Labor Welfare of WB Darjeeling Organic Tea Estates Private Limited, India Manager- Human Resources, 08/2012 03/2022 End to end development of HR function Worked towards designing and developing HR Policies and Policy Manual for the organization Developing all HR MIS Trackers and forms for different domains of HR Implemented the Group Personal Accident coverage for all employees Implemented and automated HRIS from Excel maintenance to an HRIS software Formulating & implementing recruitment strategies. Establish selection process and identify critical skills, developing JDs and ensure manpower availability across Functions 860-672-5311 EMAIL AVAILABLE Rolling out employee engagement activities, conducting team building session addressing & ensuring resolution of employee issues Managing performance management processes. Managers are coached upon effective feedback mechanism, timeline adherence and handling grievance. Establish KRAs for the employees Managing the execution and implementation of major HR processes working with managers on annual and midyear promotions, compensation and salary administration Smooth monitoring and tracking of hiring; transfer; promotions; performance management; leave management; employee database management; separation etc Performing attrition analysis & retention management. Retention planning post analysis of attrition reports/data. Monthly report & MIS pertaining to HR deliverables Conducting training need analysis and imparting HR trainings. Update & analysis training tracker along with feedback. Conduct induction & orientation for new joinees Ensuring accuracy in pay register & payout of salary, reimbursement & statuaries. TDS declaration and proof to be monitored bi-annually Handled statutory compliance. Liaising with the PF and ESIC officer for maintaining EPF as per standardCaliber Point Business Solutions Ltd, IndiaHR Lead, 04/2011 08/2012 Handling end to end recruitment. Sourcing, background verification, on-boarding. Conducted mass drive for a footfall of around 210 candidates for the company Open house planning, coordinating & preparing MOU. One-on-one conducted with employees Conducting education session for the employees and coordinating the appraisal Responsible for performing, organizing and conducting Skip level meetings. Coordinating and conducting the IJP process. Planning and organizing the yearly fest for the employees Preparing the monthly MIS and SMR report to include all TSG/TED/ELCM & Employee Engagement updates Issuance of letters to employees. HR Documentation & Digitization Effective administration of the help desk tool used to raise queries Conducting exit interviews and maintaining database based on inputs from employees. Preparing monthly & quarterly training calendar, scheduling & co- ordination of trainings update training tracker along with feedback analysisWipro BPO Limited, IndiaTechnical Associate 06/2007 to 03/2008 Resolved functional and technical issues of customers CERTIFICATIONS Occupational Health & Safety Management System Internal Auditor Manufacturing & Food Safety Supervisor Certification Diversity, Equity & Inclusion and Unconscious Bias Workday Basics CertificationEDUCATIONPost Graduate Diploma Management in Human Resources Bachelor of Science |