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Software DeveloperPHONE NUMBER AVAILABLEEMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLE?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appComputer Science student with a solid foundation in software development, technical troubleshooting, and customer support. I am currently pursuing an Associates Degree in Computer Science and a Cybersecurity Certificate. Seeking a Summer 2025 internship to apply technical and analytical skills in software engineering and cybersecurity.Experienced in Python, Java, CSS, JavaScript.SKILLSProgramming & Development: Proficient in Python, Java, CSS.Software & Hardware Support: Skilled in Microsoft Excel (including advanced functions), PowerPoint, hardware troubleshooting, network diagnostics, and peripheral support.User Assistance: Adept at simplifying complex technical concepts for non-technical users.EDUCATIONMontgomery County Community College, Blue Bell, PAAssociates degree in computer scienceCyber Security CertificateExpected Graduation: May 2025WORK EXPERIENCETechnical Support AssociateTargetApril 2024 PresentDelivered targeted support, resolving hardware and software issues, contributing to a 20% increase in customer satisfaction.Applied product knowledge to reduce issue resolution time to under 5 minutes per interaction on average.CashierShopriteJune 2023 February 2024Managed over 150 transactions daily with 100% accuracy in cash handling and inventory management.Customer feedback improved by 20% through efficient, courteous service.Front-End AssociateFive Below, Feasterville-Trevose, PANovember 2022 January 2023Supported store operations, assisted customers, restocked inventory, and maintained visually appealing displays, increasing daily sales by 15%.Assisted customers with shopping needs, fostering a positive in-store experience.ServerFoulkeways, Gwynedd, PAOctober 2019 September 2021Assisted senior residents with meal services, achieving a 95% satisfaction rate in dining surveys.Built positive relationships with residents, raising dining satisfaction scores by 30%.VOLUNTEER EXPERIENCECommunity Outreach VolunteerVarious Community ProgramsDistributed essential items monthly to over 200 community members, supporting local welfare initiatives.Coordinated over 10 community events, increasing volunteer participation by 25% and strengthening community engagement. |