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Click here or scroll down to respond to this candidateCandidate's Name
Chicago, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWell-rounded professional with leadership, healthcare industry, and customer service experience. Able to provide support in a medical office to include scheduling appointments, functioning as receptionist, and organizing and filing paperwork. Effective problem-solver and decision-maker, able to assess situations and identify solutions. Customer service skills necessary to communicate effectively with patients and healthcare providers. Strong time management skills with ability to establish priorities to meet timelines. Attention to detail needed to maintain high levels of accuracy. Microsoft Office Applications Word, Excel, Outlook, and PowerPoint. Process Medical Billing KnowledgeThird Party Billing Medicare Medicaid HMO PPO Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & PhysiologyWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceFull Time StudentUltimate Medical Academy-Chicago, ILJune 2023 to October 2023 Remained self-directed, motivated, and accountable for personal actions. Came prepared for class and completed assignments on time. Navigated new technology, utilized available resources, and set realistic expectations. Warehouse AssociateUPS Warehouse-Chicago, ILMarch 2023 to June 2023 Stocked and counted inventory and packed orders to be shipped. Maintained safe operating environment and worked effectively in a fast-paced, deadline-driven environment. Kept accurate logs of work performed.Patient Safety AssistantMount Sinai Hospital-Chicago, ILNovember 2020 to January 2023 Played an important role in keeping patients safe by monitoring patient during a 24-hour watch. Assisted with personal hygiene needs and documented patient well-being and activities in an accurate manner. Upheld confidentiality of all information as outlined in HIPAA privacy guidelines. Supervisor / Cashier / Customer ServiceMcDonald's-OHare, ILDecember 2018 to July 2020 Led 7 team members during each shift, created schedules, conducted meetings, and helped with hiring duties. Took orders, prepared meals, and served customers at the front counter. Processed transactions, accepted payments, counted cash in drawer, and handled end of day reports. Maintained a customer focused, team oriented environment by building effective relationships and providing guidance and support to employees. Enforced policies and procedures, identified problems, initiated corrective action, and maintained quality standards.EducationAssociate's degree in Health ScienceUltimate Medical AcademyJune 2022 to October 2023Skills Check In Billing Cycle Data Entry Medical Transcription Claims Appeal HIPAA Compliance Medical Laws & Ethics Check Out CMS 1500 Claim Form Medical Administrative Assistant Patient Registration Medical Records Management Medical Terminology Patient Care Writing Skills Experience with Children Early Childhood Education Teaching Medical Records Vital Signs Early childhood education Hospital experience English Computer skills Medical terminology Typing Communication skills Medical office experience Medical records Microsoft Excel Google Suite Hospitality Janitorial experience Accounting software Childcare Warehouse experience Leadership Front desk Records management Load & unload HIPAA Working with people with autism Business development Cash handling Data collection Cleaning Customer service Residential cleaning CPT coding ICD-10 ICD coding Microsoft Office Organizational skills HRISAssessmentsManagement & leadership skills: Impact & influence Completed August 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: CompletedConstruction safety CompletedAugust 2023Using safe practices while on a construction siteFull results: CompletedRetail customer service ProficientJuly 2022Responding to customer situations in a retail setting Full results: ProficientFood service: Customer situations ProficientAugust 2024Identifying and addressing customer needs in a food service setting Full results: ProficientAnalyzing data CompletedJanuary 2022Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: CompletedElementary school classroom management Proficient April 2023Managing behavior in elementary school classroomsFull results: ProficientMedical terminology CompletedOctober 2022Understanding and using medical terminologyFull results: CompletedCleaner fit CompletedJuly 2022Measures the traits that are important for successful cleaners Full results: CompletedAdministrative support professional fit Completed August 2022Measures the traits that are important for successful administrative support professionals Full results: CompletedTime management skills ProficientApril 2024Managing one's own time to complete tasks quickly and efficiently Full results: ProficientWork style: Reliability ProficientJuly 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientSpreadsheets with Microsoft Excel CompletedAugust 2022Knowledge of various Microsoft Excel features, functions, and formulas Full results: CompletedProject timeline management ProficientApril 2024Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientWarehouse safety CompletedMarch 2023Using safe practices in a warehouse settingFull results: CompletedCustomer focus & orientation ProficientMarch 2024Responding to customer situations with sensitivity Full results: ProficientProtecting patient privacy CompletedDecember 2023Understanding privacy rules and regulations associated with patient records Full results: CompletedScheduling ProficientDecember 2023Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientSocial media CompletedJanuary 2023Knowledge of social media techniques and analytics interpretation Full results: CompletedAttention to detail ProficientSeptember 2024Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCustomer service ProficientJanuary 2022Identifying and resolving common customer issuesFull results: ProficientWork style: Professionalism ProficientNovember 2022Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientChildcare skills ProficientAugust 2024Tests early childhood education skills and the ability to build relationships with families Full results: ProficientWork motivation ProficientAugust 2022Level of motivation and discipline applied toward work Full results: ProficientWork style: Reliability ProficientMarch 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientCustomer focus & orientation CompletedFebruary 2022Responding to customer situations with sensitivity Full results: CompletedCall center customer service CompletedDecember 2021Demonstrating customer service skills in a call center setting Full results: CompletedCaregiver fit ProficientOctober 2022Measures the traits that are important for successful caregivers Full results: ProficientManagement & leadership skills: Planning & execution Completed October 2022Planning and managing resources to accomplish organizational goals Full results: CompletedAdministrative assistant/receptionist CompletedJanuary 2022Using basic scheduling and organizational skills in an office setting Full results: CompletedAttention to detail CompletedAugust 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: CompletedSecurity guard skills CompletedMay 2023Assessing risks, enforcing security standards, and handling complaints Full results: CompletedMedical receptionist skills CompletedAugust 2022Managing physician schedules and maintaining accurate patient records Full results: CompletedSales skills CompletedDecember 2021Influencing and negotiating with customersFull results: CompletedEarly childhood development ProficientApril 2022Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: ProficientWork style: Conscientiousness ProficientJuly 2023Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
