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PHONE NUMBER AVAILABLE EMAIL AVAILABLESkills SummaryDedicated and eager learner with a strong desire to contribute to a collaborative learning team while leveraging multilingual capabilities in English, Somali, Swahili, and Borana. Proven proficiency in problem-solving and adaptability, with a helpful attitude. Eager to expand skill sets, actively engage in the team's objectives, and offer support in any capacity possible.EducationUniversity of Louisville Louisville, KYBachelor of Science, Organizational Leadership & Learning December 2024Work ExperienceAmazon Louisville, KYFc Associate 1 June 2020 PresentWork in the returns department using problem solving skills to evaluate required actions.Assist with translation as needed to ensure that employees that do not speak English as a first language understand work tasks.Fanatics Louisville, KYWarehouse Associate November 2019 December 2019Operated and maintained screen printing equipment efficiently, ensuring high-quality production standards and meeting daily output quotas.Collaborated with team members to set up screens, mix inks, and perform quality checks to guarantee accurate and consistent printing results.Followed safety protocols and adhered to company guidelines to maintain a clean and organized work environment while fulfilling orders for Fanatics with precision and timeliness.New Family Urgent Care Louisville, KYMedical Assistant January 2021 - August 2022Managed a reception area in an urgent care setting, greeting and directing patients, scheduling appointments, and ensuring timely check-ins.Handled phone calls, inquiries, and patient registrations, maintaining a professional and welcoming demeanor, and accurately inputting patient information into the electronic medical records system.Collaborated with medical staff and supported administrative tasks, such as insurance verification, payment processing, and maintaining a clean and organized reception area, ensuring a smooth patient flow and positive customer experience.Community ServiceServe as a youth leader and teacher at a local mosque.Trainer in problem solving department at Amazon.Nonprofit orphanages in Kenya.Kentucky refuge ministry.Social services case management internPrepare for arrival of clientsEscort clients to appointmentspracticing bus routes with clientsmaintaining case filessupporting case management effortsadministrative tasks |