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Click here or scroll down to respond to this candidateCandidate's Name
Plainfield, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI'm a vaccinated candidate looking to obtain a challenging position where my skills and knowledge would allow me the opportunity for professional growth, yet at the same time make a contribution to the organization.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeGrayhill, Inc-McCook, ILSeptember 2018 to October 2024Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries return process. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Processing orders, forms, applications, and requests. Safety ManagerSeptran Inc.-Naperville, ILMay 2007 to August 2018Enforces compliance with administrative policies, procedures, safety rules and state regulations. Assist with supervision of driver and monitor staff, evaluates driver and monitor personnel. Train new drivers and monitors on company policies. Drive routes on occasions. Front Desk ReceptionistA Mother's Love Daycare-Chicago, ILAugust 2000 to May 2007Greet visitors with a positive helpful attitude. Assist with a variety of administrative tasks including copying, faxes, and taking messages. Answering phones in a professional manner, and routing calls as necessary. Provide excellent customer service.Dispatcher/Customer ServiceKilo's Bus Service-Chicago, ILJanuary 1997 to August 2000 Monitor driver logs, Kept records, addressing problems, and dispatching appropriate team members of any issues that may arise throughout the day such as weather or traffic. Customer Service RepresentativeWater Maintenance, Inc-Elmhurst-ILFebruary 1992 to December 1996 Answering customer calls, listening to their concerns and solving problems. Handling both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need with an excellent attitude. Keeping records of all conversation in a call center database in a comprehensive way. EducationState: ILMarch 2025 to March 2025High school or equivalent in Early Childhood Development Malcolm X College - Chicago, ILJanuary 1991 to December 1993Skills CSR (10+ years) Call Center (10+ years) Customer Care (10+ years) Customer Service (10+ years) Customer Support (10+ years) Excel (10+ years) Microsoft Word (10+ years) Microsoft Powerpoint (10+ years) Microsoft Outlook (10+ years) Data Entry (10+ years) Microsoft Office (10+ years) Route Driving (10+ years) Risk Management (10+ years) Driving (10+ years) Bus Driving (10+ years) School Bus Driving (10+ years) (10+ years) Box Truck (5 years) Delivery Driver Experience (10+ years) Shuttle Driving (10+ years) Courier Commercial Driving (10+ years) Order entry (5 years) Bright tree (5 years) Customer service Windows (10+ years) Order entry (10+ years) CRM software (6 years) Operating systems (10+ years) Order fulfillment (10+ years) Google Docs Warehouse management system (10+ years) Manufacturing (6 years) Driving (10+ years) Data collection (10+ years) Project management (6 years) Communication skills (10+ years) Organizational skills (10+ years) Customer service (10+ years) Phone etiquette (10+ years) Data entry (10+ years) MS Word (10+ years) Excel (10+ years) Power Point (10+ years) Pallet JackCertifications and LicensesCertified Safety ProfessionalPassenger EndorsementCDLSchool Bus EndorsementPallet Jack CertificationForklift CertificationCDL BDriver's LicenseCDL C |
