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Candidate's Name
Street Address  W 93rd StreetNY, NY Street Address -7419Tel: PHONE NUMBER AVAILABLE E--mail:EMAIL AVAILABLEObjective: To find a management position where I can display my managerial, and customer service skills.Education:South Bronx High School Bronx, NY Sept 1994 - May -1998Diploma awardedExperience:Arrow Security Inc. Feb-2023- PresentNew York, NYPosition: Security SupervisorSupervise staff of unarmed security Guards, assign post, meal breaks, and solve problems on my shift. Observes and reports on security threats along the buildings perimeter such as: crime, scalper activity, loitering, and surveillance activity (of performers, players, arena activity) Screens bulk items entering the loading dock like mail, team equipment, and deliveries. Arrange transport for tenants living in the hotel.Sentinel Security Inc. Mar 2020- Jan 2023New York, NYPosition: Security GuardResponsible for checking bags and screening guests and employees to ensure overall safety. Observes and reports on security threats along the buildings perimeter such as: crime, scalper activity, loitering, and surveillance activity (of performers, players, arena activity) Screens bulk items entering the loading dock like mail, team equipment, and deliveries.Controls access to the arena. Screens visitors, vehicles, and equipment entering the arena. Controls access to the building. Screens visitors, vehicles, and equipment entering the arenaMadison Square Garden Entertainment Feb 2018- Feb 2020New York, NYPosition: VIP SpecialistPrep and execution for a variety of events, including pre-event organization and set-up of elements (gifting, dcor, guest lists, etc.); on-site assistance during events. Handled post events wrap-up. Create positive and memorable guest experiences during sporting, entertainment, family, and corporate events. Execute multiple tasks in a fast-paced service environment. Ability to solve problems, resolve conflicts and handle customer situations in a timely and discreet manner befitting a VIP environment.Skills:Customer service, listening skills, Relationship building skills, Emotional Intelligence, Organizational & project management, Strategic thinking,References Available Upon Request