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Click here or scroll down to respond to this candidateSOLEDAD BANNER ANALYTICS EXTRAORDINAIRESummerville, SC PHONE NUMBER AVAILABLE EMAIL AVAILABLECo-Author of Ladies In Tech Sharing Expertise for a Successful Career Street Address Charlestons 40 under 40 HonoreeWomen of Influence Street Address
Data Querying Database Administration Data Analytics Tools Reports Generation Portfolio Management Account Management Client Relations Trends Tracking & Predictions Research & Comparisons Complex Issues Resolution Administrative & Clerical Support Team Coaching & Mentoring Root Cause Analysis Recognized dedicated leader who delivers solutions. I love a challenge and a goal. Transformed underperforming teams into top tier revenue generators. Inter- department collaboration is my favorite broken link to fix. Real world experience in building and leading a team in a holistic method that empowers the team to succeed. Give me your wish list and lets make it happen. PROFESSIONAL EXPERIENCECoastal Fertility Specialists Mount Pleasant, SCBusiness Analyst 2022-PresentDeveloped A/R KPIs to create actionable insights. Provided expert analysis on customer service as well as internal performance. Advised the business on best practices with supporting documents. Presented findings and consultation in an easy-to-follow format. Created tools through light programming that enabled the business to post $500k in the first 6 months and collect on hundreds of past due accounts.Created Standard Operating Procedure manuals.Trained, coached, and mentored newly hired employees. Collaborated with hospital administrators to reach charge goals. Identified performance indicators and created action plans. Advised on critical items that reduced cost and time. B&E Electrical, Inc. Summerville, SCPurchasing Agent (Consultant Project)$4mil/Project Budget 2021Leverage broad scope of industry knowledge toward researching and comparing suppliers, goods, and/ or services for this electrical contractor specializing in electrical design, services, and construction. Took over a stalled project that and provided a $30,000 cost savings solution within 30 days of project completion.Monitor and manage a large-scale inventory.Utilize Intuit QuickBooks to create detailed invoicing reports. Accurately request cost proposals and competitively negotiate contracts and prices. Change Healthcare-Optum (f/k/a McKesson Corporation) North Charleston, SC Data Integrity Team Lead Analyst$12mil/month Portfolio 2016 2021Capitalized on the opportunity to coordinate and manage all healthcare organizations post- implementation, including creating ad hoc reports, as well as updating key executives on client status. Rolled out a daily statistic call that enabled the company to identify the lower performing 15% of business and make corrections before end of month. Administered analytical reports required for predicting and resolving faults that may affect accurate charging processes. Managed loading of data files to charge on behalf of diverse healthcare entities. Created instructional pathways for offshore teams. Trained, coached, and mentored newly hired employees. Collaborated with hospital administrators to reach charge goals. Decreased turnaround time in revenue cycle by rapidly identifying challenges. Recognized as a Subject Matter Expert (SME) on new software and automation projects. Client Billing Junior Manager 2015 2016Built and sustained beneficial relationships with client contacts and internal resources to handle high- volume client portfolios up to $3 million monthly while quickly resolving any discrepancies. Directed all facets of facility-to-facility billing support, including developing strong contacts and productive communications. Responded to and resolved customers issues via email or telephone. Skillfully managed weekly and monthly invoice accounts receivable. Delivered sound recommendations in the review of invoicing procedures. Developed tools and resources to lead invoice preparation, maintenance, and issuance. Bilingual Patient Services Representative II 2013 2015 Contributed strong bilingual language abilities in Spanish and English toward responding to high- volume calls, including proficiently resolving patient issues or concerns with billing and / or accounts. Provided clear explanations of benefits and determinations of eligibility. Concurrently provided peer training and / or quality assurance as required. Additional Professional ExperienceBilingual Bank Teller, Wells Fargo, North Charleston, SC 2012 2013 Live-In Nanny, Charleston, SC 2009 2012Night Auditor, Crowne Plaza Resort, Asheville, NC 2008 2009 Executive Manager, OM Hospitality, Asheville, NC 2002 2008 EDUCATION, PROFESSIONAL DEVELOPMENT & TECHNICAL SUMMARY Southern New Hampshire University In progressBachelor of Science in Healthcare Information & IT PMP (In Progress) CS50 (Harvard edX, 2022)Lean Six Sigma Yellow Belt Global Compliance Training General Environmental Health Certificate Basic Life Support (BLS) and CPR Certifications FEMAs Including People with Disabilities & Others with Access & Functional Needs in Disaster Operations Intuit QuickBooks Office 365 Microsoft Office (Word, Excel, PowerPoint, Access) Zoom Epic IDX MED300 MDIV SQL Python Linux (PuTTY, Telnet) SFTP (File Transfer Protocol) |
