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Title Support Specialist Operations
Target Location US-NJ-Ledgewood
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Candidate's Name
Landing New Jersey PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE SALES AND OPERATIONS SUPPORT SPECIALISTSales and Operations Support Specialist adept at analyzing data and reporting insights to Sales and Operations teams to drive better results. Reputation for effectively managing multiple projects with stringent schedule and budget constraints. Track record of collaborating across functional areas to build inter-departmental team cohesiveness. Highly motivated professional with a solid work ethic and superior written and verbal communication skills. Seeking an operations role that will use my analytical and operations background.SKILLSData Analysis Certified Excel Specialist SAP Salsify 1WorldSync Salesforce IRI Nielsen Data Concur Quickbooks Microsoft Suite Sharepoint Multi-Channel Marketing Meeting and Event Planning Contract Negotiation PROFESSIONAL EXPERIENCEFERRERO, Parsippany, NJOperations Support Specialist (contract employee) May 2023  December 2023 Created new and maintained existing master data for over 15,000 products in the Ferrero chocolate portfolio. Verified and imported data into the Salsify product information management system (from SAP), adding product data essential for selling products to retailers (price, barcode, SKU, nutritional data, ingredients, net weight, shelf life, etc.). Data accuracy was essential for sales to Ferreros North American retail customer base. PARTY CITY, Woodcliff Lakes, NJReal Estate/Operations Associate July 2019  April 2023 Started as a part-time contractor and transitioned to a full-time employee Managed a new, centralized process for implementing storage solutions for each Party City retail store using portable storage containers, PODs, offsite rentals, and truck rentals. Managed transition from storage containers and offsite storage units to a National PODs program for all stores. Resulting in $3M annual savings in long-term storage. Captured storage requirements from District Managers and developed and presented storage solutions to meet their needs. Worked with construction project managers to implement storage solutions required for remodeling/new construction projects. Secured Certificates of Insurance (COIs). Negotiated with landlords for temporary rent for the placement of PODs/storage containers. Worked with legal to draw up contracts and leases for storage with the landlords. Worked directly with finance to pay all storage invoices for all Party City stores. Created a database for tracking and managing the type of storage used across 825 retail stores, including type of storage, cost of storage, duration, contract number, contract dates, etc. KYOWA KIRIN, INC, Bedminster, NJExecutive Assistant/Office Manager February 2018  July 2018 Provided direct support to the President and Head of HR of Kyowa Kirin Inc., Pharmaceutical division. Maintained calendars, scheduled domestic and international travel, and filing expense reports (using Concur). Organized on-site and remote sales and executive meetings for ~50 participants. Created and edited PowerPoint presentations for the President for key meetings. Arranged team-building initiatives to build office morale. Filed expense reports for four director-level executives. Inventoried and ordered all office supplies. Known for being skilled at multi-tasking, detail-orientated, professionalism, and communication skills. MARS WRIGLEY CONFECTIONARY, Hackettstown, NJTrade Execution Pool Analyst June 2017  January 2018 Provided operational and analytical support for 10-15 regional National Account Managers for the Grocery Channel in the Central US region. Own, create, and maintain weekly data pulls for customer scorecards on various measures such as volume, and distribution. Analyzed and created reports assessing regional sales performance, brand performance, and promotion effectiveness using Salesforce.com data. Posted reports and data for sales teams using SharePoint. Trained the teams on SharePoint and Salesforce software.Rasizer, page 2BAYER, Whippany, NJAssistant Manager, Consumer Promotions Implementation October 2015  June 2017 As a key member of the Consumer Promotion team, worked closely with the Consumer Promotions strategists, Marketing, Legal, and Finance to design and launch national and regional product promotions. Implemented promotion designs by working with Marketing to establish the target market, promotion vehicles, timing, and budget. Worked with ad agencies to implement the promotion creative design (coupons, in-store advertising materials, online advertising, sweepstakes, etc.). Ordered promotional materials from printing vendors. Attained approval for all Statements of Work (SOWs) and contracts from legal for all vendors used in the promotional program. Submitted all materials for legal, medical, and regulatory review and managed revisions with the creative agencies. Managed and tracked budget to ensure reconciliation with Finance. PARTNERING SOLUTIONS INC, Morrisville, NCStrategic Marketing Partnerships Manager January 2014  September 2014 Identified, pursued, developed, and executed marketing programs including consumer promotion, digital/social, in- store retail marketing, and national print programs. Reviewed contractual terms, dates, and scope for accuracy and alignment with the promotional program goals. Trained and evaluated three new and existing team members. MONDELEZ INTERNATIONAL (formerly KRAFT FOODS), East Hanover, NJ Shopper Marketing Operations Manager 2010  2013 Provided on-site support to Mondelezs International (formerly Kraft) Shopper Marketing Department, assigned to Walmart and Central US Grocery accounts. Presided over Shopper Marketing projects with the agency on concepts, program costs, research, presentations, cost estimates, workflow improvements, and timeline development. Utilized shopper and consumer insights to create solutions that successfully drove consumers to targeted brands. Managed internal reviews with legal, regulatory, and brand teams. Promoted and relocated to North Carolina with the company. Consumer Promotions Associate Manager Kraft Foods Consumer Engagement Associate; brand assignments: Wheat Thins, Triscuit, Ritz Crackers, and multi- brand partnership programs. Executed profitable national and in-store promotions, such as Ritz/Glee Promotion, Super Bowl, Bonnaroo, Battleship Movie Tie-In, and NCAA Partnerships. Directed promotion budgets totaling over $20 million/year for solo brands and group programs. Managed outside service agencies and internal cross-functional teams. Transferred through HMT Associates into the next role when Kraft became Mondelez. RECKITT BENCKISER, INC, Parsippany, NJShopper Marketing Associate/Associate Consumer Promotion Manager 2004  2010 Collaborated with Trade Marketing Manager and Co-Marketing agencies to implement plans for top accounts, which included event promotions and point-of-sale materials. Facilitated development and fulfillment of customer-specific in-store displays. Oversaw development of major new product launch displays, which generated orders from over 3,000 stores. Developed and implemented $9 million in consumer promotion plans for multi-surface product categories including Easy-Off, Glass Plus, Old English, d-Con, Lime-A-Way, and Mop and Glo brands. Implemented national and regional programs for the $500 million Home Care category, including Air Wick ($45 million) and d-Con ($1 million). Forecasted and tracked redemption rates with 95% accuracy, which improved brand budgets and increased sales. Implemented new UPC software and trained all staff which resulted in a reduction in UPC turnaround time. EDUCATIONCOUNTY COLLEGE OF MORRIS, New Jersey  Marketing coursework CHUBB INSTITUTE, New Jersey  Computer Specialist Certificate BTII INSTITUTE, New Jersey  *CERTIFIED EXCEL SPECIALIST

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