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9701 E Highway 25 Lot 98Belleview, Florida 34420Email: EMAIL AVAILABLETel: PHONE NUMBER AVAILABLESUMMARY:Offering extensive Property and Office Administration work experience and skills developed from a diverse background:Property and Office Management for multi-family apartment homes, retirement facilities, RV resort, storage facilities,marina and mobile home parks. Scope of expertise includes daily point of contact with residents and customers, capitalimprovements, administrative duties, Marketing, human resource management and resident relations, leasing and sales of new and re-sale homes, property maintenance, budget analysis, property safety inspections and contract negotiations.SKILLS AND QUALIFICATIONS:Outstanding customer interactionsImplementation and completion of new home installationsSuccessful sales of new and re-sale homesExcellent problem solving skillsContract negotiations and managementStaff training, supervision and management skillsSupervision of staff and vendorsSuccessfully negotiated and completed special property and building projectsSuccessful office administration, corporate reporting and accounts payable proceduresEMPLOYMENT HISTORY:Property Manager: Smith Lake Shores Village January, 2019 to September, 2023Responsible for daily operations of 271 unit retirement mobile home park; ensuring that state regulations were followedfor the park and by individual residents, rent collection, corporate reporting, banking, payroll, accounts payable and receivable, resident problem resolutions and processing leases for privately purchased and park-owned homes. Responsible for the installation and completion of new homes brought into the park as well as existing homes being remodeled. Also acting Broker for the sale of private and park-owned homes. Obtained bids, scheduled and supervised the completion of capital improvement projects. Supervised maintenance and housekeeping staff. Maintained RV storage compound.Property Manager: Storage of Ocala May, 2018 to Oct., 2018Responsible for daily operations of a 234 unit storage, mailboxes and RV rental spaces. Leased units, implementedrental agreements for storage units, RV spaces and mailboxes, administered daily and monthly corporate reports, prepared banking transactions and deposits, rent collection and accounts receivable. Supervised unit auctions. Position required strong customer service interaction. Layoff due to business being sold.Property Manager: Linda Vista Mobile Home Park November, 2014 to April, 2018Managed 143 site mobile home park for retirement community. Executed daily operations and adherence to Title 25state regulations governing mobile home parks. Processed leases for home purchases, corporate reporting, banking and rent collection. Strong customer service interaction and resident problem resolution. Marketed and increased leasing ofstorage area by 70 percent. Responsible for promoting the sale of park-owned and private-owned homes. Supervised Home Owners Association and resolved issues associated with this organization. Supervised maintenance and housekeeping staff.Resort Manager: Desert Vista RV Resort Dec., 2010 to Nov., 2014Daily operation of upscale RV resort. Marketed and leased up property for long term and seasonal guests. Responsiblefor overall property maintenance, event coordination and corporate financial reporting. Promoted the sale of private-owned homes. Increased company profits by streamlining expenses by assuming additional work duties previously outsourced. Implemented seasonal reservations and contracts for long-term rentals. Maintained 75 percent returnseasonable rentals each year. Maintained 100 percent occupancy during season.Assistant Manager: Stor America May, 2007 to Feb., 2009Daily support of 700 unit storage facility and office. Maintained 95 percent occupancy through marketing and customer service. Assisted with lease agreements, billing, rent collection, daily and monthly closeout procedures. Maintained moving supplies inventory.ADDITIONAL EXPERIENCE:Daily operation of 280 slip marina, dry storage, bar, deli, marina store, campground and boat launch areas. Hired, trained and supervised staff from 7 23 depending upon season in various capacities. Managed boat rentals. Purchased and inventoried items for the marina store, bar and deli. Managed campground sites and boat launch areas.Six years prior property management experience within multi-family apartment and retirement industries.OFFICE SKILLS:Windows, Word, Excel, Yardi Software, MacIntosh Software, Quickbooks, One Site, Site Link, Campground Manager,Rent Manager, ADP and Quickbooks payroll processing. Strong organizational, time management, office management and customer service experience. Excel in improving properties I have worked in. |