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Title Project Management Automation Engineer
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Automation Engineer & Projects ManagerLinkedin:LINKEDIN LINK AVAILABLEEmail Id:EMAIL AVAILABLE Phone: PHONE NUMBER AVAILABLE Status: US Citizen Professional Profile: Over 20 years of comprehensive experience in Functional and Non Functional Automation using Lean, Agile, Scrum and waterfall models 7+ years Management roles as Cloud Engineer for Project Management, Risk Management, Change Management, Finance, Marketing, HR, Sales, and Release Management good in auto scaling and load balancing for performance tuning the applications Data Engineering initiatives successfully expanded to new security sensor devices services & domains including AI/ML -Reinforcement Learning- State and Action. Proficiency across different domains in Supply Chain Solutions, Transportation Management systems, Warehouse Management systems,OTM- Oracle Transportation Management, HR- People soft, Financial Services, Auto Insurance, Healthcare, Mortgage,Banking and Telecom Successfully Setting clear objectives and fostering their CI-CD PIpeline to ensure a high-performing quality management team,Collaborate with stakeholders to define and measure key quality indicators and implement different frameworks for automation and Horizontal scaling using cloud. Independently identifying areas for improvement and implementing strategies for continuous enhancement of quality processes and outcomes,Collaborate with stakeholders, Translate functional area quality objectives into actionable quality assurance activities Selenium WebDriver using Java. Implemented different types of automation Frameworks using JUnit/TestNG, MAVEN,JENKINS BUILD TOOLS. Experience in mobile testing automation for Cross-Browser testing using See test, Appium, UIAutomation,POC for Cloud automation. Experience in CRM,GCP, OTM, SCS, SAP, Peoplesoft, Salesforce Customizations and Integrations with ERP data for functional -Selenium,UFT, LeanFT, T, TestComplete, See test and non functional testing JMeter,Loadrunner, Gatling, Kafka, RabbitMQ, NeoLoad. Cloud based experience in Salesforce.com CRM applications and experience with GCP, AZURE, AWS Cloud services integration and auto scaling. Demonstrate a broad understanding of the application flow and technical architectures,scalable applications on Salesforce cloud infrastructure. Experience in setting up Automation Framework Using Cloud automation, Selenium WebDriver, Java and TestNG. Strong work experience in writing NoSQL/SQL/SOQL/TQL - query language in MangoDB/Oracle. Contributing to the team's initiatives to meet defined goals and guiding the completion of Root cause analysis -RCAs to ensure issues do not recur Well-versed in Agile project management methodologies, provide training and guidance to QA team members and end users Prepare and present QA reports and dashboards to stakeholders, highlighting QA status, trends, and key metrics. Interacting and communicating effectively with teammates, clients, stakeholders and executives used various reports, dashboards to present the status Lead productive result oriented meetings with client sponsors, management, and individual contributors Strong written and verbal communication, presentation, client service and technical writing skills Self-motivated and team-oriented individual with a focus on finding Quick -win solutions Employer : Cognizant (Feb 2020 - Till date) Role : Projects Manager=> Client: UPS-SCS (From -Feb 2023- Till date ) Project: Anaplan/SPM- Sales Performance Management Title : ConsultantSkill set: Salesforce-Sales Cloud, Maintain QA Lab Servers, Reports, Selenium,API Testing,Page Object Model (POM), Behavior-Driven Development (BDD), Oracle DB,JMeter,Python, Apex, Java, Java script, build tool CI/CD using Jenkins, Angular, Cloud CLI, SQL/SOQL,Workers compensation. Ensure the optimal utilization of Salesforce by staying abreast of industry trends, sharing best practices and identifying new technologies. Increase platform efficiency by 20% within the first year; implement new best practices based on industry trends, Resilient on flaky tests. Conduct meetings with stakeholders and retain a high-performing team focused on quality work and exceptional customer service. Achieve a 15% improvement in team performance metrics within the first six months conduct regular training sessions leading to a 10% increase in team competency. Optimize existing business practices and workflows,identifying and implementing process improvement opportunities. Document and implement process improvements resulting in a 15% reduction in project cycle time; conduct quarterly business process reviews with key stakeholders. Establish and maintain trusted advisor relationships with project stakeholders by providing vision, expertise, and guidance. Achieve a 90% satisfaction rate in stakeholder surveys provides advisory input on at least three significant projects leading to successful outcomes. Develop detailed business and requirements-gathering activities,documenting comprehensive solution designs. Decrease requirement ambiguity by 20% through improved documentation; achieve a 95% accuracy rate in translating requirements into functional specifications and non functional specifications.=> Client: Cox (Apr 2022  Feb 2023) Project: Cox-Business Security Solution (CBSS), Business Support System (BSS) Title:Consultant xView (Biz View, Plant View, Spec view, Home View) Skill set: AI, Salseforce, Reports, Selenium,REST Assured, Mobile, Java,Python,MuleSoft, Swagger, Microsoft office, Loadrunner, automation, Jenkins, GitLab, Oracle DB, Angular, AWS,Big data - Hadoop, Protractor, Reinforcement Learning- State and Action for Motion detection security. Responsible for managing a high functioning team,conducting tasks and tailored the requirements from the business and managing the project deliverables In-depth knowledge of administration, strong business analytics skills and a commitment to delivering high-quality,timely,and cost-effective projects. Manage and oversee delivery components of the next generation AI/ML/Cloud, change management,training,implementation,and production support. Work closely with other functions across the business in project planning and management, engaging key stakeholders for input and ensuring implementation plans are executed effectively. Responsible for managing the Salesforce cloud platform identifying the bottlenecks, overseeing enhancements, integrations and updates. As a player/coach,manage in all phases of the software development life cycle, from prioritizing project/feature backlogs to post-release support. Project Management and Reporting:Participate in Scrum meetings, release planning, demo preparation, and release retrospective meetings; Conduct status review meetings with project teams and project managers to compare forecasting with actuals and maintain release notes; Track project financials, resource status, accounts, and Statements of Work (SOW), maintaining status reports in Oracle Quality Assurance and Validation:Develop and implement quality assurance strategies, policies, and standards to ensure the delivery of high-quality software that meets organizational objectives and regulatory requirements; Validate new features on mobile devices for the CBSS App, ensuring they meet specified requirements and identifying any ongoing issues for resolution; Validate video quality across various devices to ensure it meets specified specification and Utilize AI image detection software for object detection on security devices, including humans, animals, and vehicles, among others. Devices Qualisys security, Panels, security devices  Door sensor, thermostats, Surveillance Cameras, used predictive exploratory analysis for customer behavior, forecast future demand with the Reinforcement Learning- State and Action security. Integration and Coordination:Coordinate with team leads and offshore teams to maintain surveillance, detection, and combo devices, ensuring smooth integration and functionality; Enable Wi-Fi on security devices, pair them with panels, and ensure they adhere to configuration standards Continuous Improvement and Audits:Conduct regular audits and assessments to identify areas for improvement and implement corrective actions as necessary; Ensure all key integration points with internal and external vendors are functioning correctly and deployed as per scheduled release=> Client: HCSC  (Health Care Service Corporation)- (Jul,2021  APR,2022) Project: Rate validation and reporting. Title: ConsultantSkill Set: Salesforce, Jira,Selenium,Jenkins, Cucumber, SOAP UI, Maven, Eclipse, Parasoft, Python, MVC, TDD, SQL, MulaSoft,Oracle Reports - Monthly, Web Services(REST, SOAP), Load testing with JMeter-K6, Gatling, Kafka, RabbitMQ, UFT, AWS Cloud,SharePoint, Swagger, TestComplete, and windows. Lead the QA testing of projects, ensuring high-quality solutions and efficient defect management. Implement a standardized testing process resulting in a 15% reduction in post-release defects and maintain a 98% accuracy rate in test cases. Provide Salesforce knowledge and expertise to support cross-functional users and teams, including onboarding and advanced user training. Increase user adoption by 25% through effective training programs conduct quarterly training sessions leading to a 10% improvement in user proficiency. Develop and maintain metrics for each project and overall QA processes to make data-driven decisions. Implement at least three new performance metrics leading to improved project tracking; achieve a 98% accuracy rate in metrics reporting. Support strategic initiatives through proactive involvement and other assigned responsibilities. Successfully lead strategic initiatives within the first year; demonstrate alignment of team goals with broader business objectives. Conduct meeting for the timely delivery the products and Performance management Monitor and manage team goals and performance, ensuring alignment with broader business goals and strategies. Conduct quarterly performance reviews with team members, achieving a 90% satisfaction rate; align team goals with key business strategies.=> Client - MACYS Technology (Feb 2020-July 2021) Project: Big Ticket/OES/CCAS Title : Consultant.Projects: OMS: Big Ticket, OES -Operation Email Services (Email/SMS/PUSH Notifications); CCAS: E-commerce Website Redesign and klarna payment system Skill Set: Selenium WebDriver, Sprint boot, Jenkins, Postman, SQL, HTML, XML, Jira, Cucumber, Rest Assured, JUnit, Maven, WinSCP, TestNG, Agile, BDD, POM, JSON, DB2, IBM-MQ, CICS, MYSQL, Heroku, Protractor,GCP, Docker, Kubernetes, Cloud Load Balancer, Cloud Function, Hadoop, YAML, JSON, JMeter and Splunk Used Postman for validating endpoints and making API calls to different systems across the platform Verified the Integration of various components in all the applications and executed End-to-End testing Attended the scrum meetings and developed test cases and test data test procedures for different flows Got a good flow of the GCP - PUB/SUB - MQ and doing the same in green screen validations Developed Selenium test cases using BDD framework,Validating the API calls using Postman automated the scripts for rest assured API Calls using JMeter and Swagger. Performance testing and generating the reports and analyzing the Monitoring reports and logs. Extensively worked on GCP,Green Screen, DB2,MySQL Evaluated and recommended appropriate actions where possible to improve the performance process and overall performance of the system.=> Employer: World Financial Group (Aug 2017  Jan 2020). Project: Salesforce-Compass. Title : Sr. Automation Test Architect/SDET.Transamerica has provided financial products Retirement plan, investment plan, IRA Solutions and services. CRM System Enhancements. Skill set: Salesforce: Sales cloud, Anaplan sales cloud, Selenium, SAP,See Test, Parasoft, Cross Browser Testing, WebDriver, POM, BDD, Jenkins, Maven, postman, GitHub, HP LoadRunner, JIRA, QTest, Cross Browser Testing, DevOps, Java, Python, SQL Server, Compass,Leapworks, Tableau reporting, Launch, Rest Assured, Trailhead, Robot Framework, RDBMS, Sql Server, Hadoop . Worked with the salesforce implementation to lead both SFDC custom configuration and testing in the Agile development setting. on various platforms including mobile devices. Execute various types of testing including GUI, smoke, integration negative user management (Profile based), Lightning experience, Classic and security SSO. Verify and validate the user roles assigned for different portfolios. Created automation sute from scratch using robot framework for regression testing and maintain the scripts for mobile automation as well. Integrating automated testing into the continuous integration and continuous deployment (CI/CD) pipeline. Maintain a sandbox for testing and performance testing. Proven team player to work with in house as well as onshore/offshore contractors and vendors to ensure the entire team is on the same page and deliver a system that meets and exceeds customer expectations. Mobile Application Testing on QTest. Automated RESTful web service testing Rest Assured, validating API endpoints and ensuring proper data flow and integration between systems. Prepared Test scripts with crucial functionalities for Go-No Go decision and executed in the Pre-production environment. Oversaw QA efforts for the development of a mobile application, ensuring compatibility across multiple devices and platforms. Conducted performance testing to assess the responsiveness and scalability of the application, Communicating plans and status,and calls out issues as required.=> Client: Verizon Wireless (Mar 2016  Mar 2017). Project: One Message Title : Lead Senior Automation Engineer.Skill set: Selenium, Jmeter, XML SPY, Putty, Oracle, Win SCP, Agile, Jira, Web Services, Load Runner, UFT, REST, SOAP UI, PEGA, ALM, JAVA JDK, UNIX, Networking, Security. Worked on building an automation test framework for functional regression testing scripts using Selenium Web driver, BDD-TDD framework. Working in a continuous build integration development environment. Worked on Requirements and Design Document Review & Analysis and Test Case preparation for both manual and automation testing and identified the test case for ER Release, MR Release cycles. Worked on Jenkins to integrate the automated test execution with build deployments to complete the automation process. Tested the User Roles in for voice and text Alerts changing in the Preference Center for iOS and Android devices. Identified the normal, peak, Failover testing for the GoVZW Application.=> Client: Total Systems TSYS (ROYAL BANK OF CANADA), ATLANTA, GA (JULY 2015  FEB 2016) Project: TSYS Loyalty & rewards team Title : Lead Automation Engineer.Skill Set: QTP,Loadrunner, SOAP UI, Web Services, Test NG, Firebug, Fire Path, Quality Center, Microsoft Excel, SQL Server, Windows 2000/XP. MAVEN, JAVA, JUnit, J2EE, Java, Test Factory, EDI files, RDBMS, Oracle DB, and Putty. Develop and execute test plans and test cases to ensure the quality and functionality of loyalty program features, including enrollment, points accumulation, redemption, and rewards management. Build,Design and Validate TEST integration effort and validate reports for rewards for TS2 and TSYS Loyalty Programs Acts as a single entry point for clients to access multiple services or microservices. Provides capabilities like routing, authentication, authorization, and rate limiting, simplifying client interactions with the system. Conduct thorough testing of payment processing systems to verify transaction accuracy, security, and compliance with industry standards and regulations.=> Client: MACYS Johns Creek, GA (Dec,2014  July,2015) Project: Supply Chain RDS and SOCR teams Title : Onsite TA/ArchitectSkill set: Java,VB,QTP, L, Cucumber,TestNG, Oracle DB, Data lake, MapReduce, Mainframe and DB2. Test Advocate/Automation Lead. Automated Testing Architect to implement QTP Testing Tool for ROF Solutions Modules Regression Testing with the integration of HP ALM. Coordinated with offshore teams to educate on QTP Automation Framework, QTP Scripts Development Plan and Implementation. Worked on building an automation test framework for functional regression testing scripts using Selenium Web driver, BDD-TDD framework. Working in a continuous build integration development environment. Worked on Requirements and Design Document Review & Analysis and Test Case preparation for both manual and automation testing and identified the test case for ER Release, MR Release cycles. Worked on Jenkins to integrate the automated test execution with build deployments to complete the automation process.=>Employer iHealth Technologies, Dunwoody, GA (Feb 2013  Nov 2014) Projects: RVA (Rule Value Analysis), Rule Filter Amerigroup - Go liveTitel: Senior Performance Test Engineer/Architect. skill set : Linux, Oracle 11g, TOAD, MS Office 2003,QTP-UFT(Unified Functional Testing), Microsoft Project Plan, Microsoft Visio, Microsoft SharePoint, Windows XP SP3 Support 36 months of history look back, while meeting current service level agreements, for all production clients Validate DICOM format files are stored with the file extension . dcm. DICOM can accept other popular file formats such as JPEG, TIFF, GIF, and PNG. Upgrade to Oracle 11g and performance tuning of the databases on Oracle 11g. Validate CPT Codes and adjudicate the files for performance testing . Provide technical assistance to lab and other reporting partners for onboarding Electronic Lab Reporting (ELR), and Electronic Test Orders and Results (ETOR) into modern data pipelines for programs onboarding into the data files.=> Client: UPS -SCS,Supply Chain Solutions, GA (Oct 2011-Jan 2013) Project: ETMS (SAP-TM, Finance Module and Order Management).FGV Title: Automation Engineer.skill set: SAP,OTM,QTP,Loadrunner, Quality center,Microsoft office, SQL, ftp,RDBMS,EDI Files. Created Test strategies, Test plans for various projects after analyzing Business Requirements and Business Use cases Created test cases, test scripts and test data, executed test cases for different cycles and recorded results Test Matrix and logged defects in defect tracking system and follow up testing after bug fixing Developing and maintaining automated test scripts and frameworks for functional, regression, and performance testing. Implementing test automation tools and technologies to enhance testing efficiency and accuracy=> Client: ISTA (May 2011  Sep 2011) Project CCPS Team Title: Senior QA Engineer \Performance EngineerSkill set: HP Tools QTP, Loadrunner, VBScript, SQL, PL-SQL, Crystal Reports,Microsoft office, Java, jira Selected critical functionalities to be included in regression testing for future releases and prepared regression test plan, Created automated test scripts, executed, maintained and re-executed them for different releases of application. Provided status reports to management and team on progress and organized the documents in Jira. Load Testing for various scenarios for normal, Peak failover resign and generate analysis reports for KPIS. Used object repository for testing in QTP. Identifying opportunities for test automation, strategies and approaches. Conducting automated testing to validate software functionality, performance, and reliability=> Client UPS-SCS ( Aug,2010 Apr,2011) Project: Enterprise Transportation Management (ETMS) Title: Quality Engineering Architectskill set: Oracle Applications EBS 11i, OTM 5.5, Oracle Transportation Planning & Execution,SAP,OTM, Order Management, Payables, Purchasing, Oracle 10g, TOAD, MS Office 2003, Microsoft Project Plan,QTP (VBScript),Load runner, SQL, Crystal Reports, Microsoft SharePoint, Windows XP SP3. Took the ownership and Management of Performance Test environment; designed, developed, executed and analyzed Performance test plans. Analyzed, documented, published and reviewed Performance Test results with all project stakeholders,Diagnose, troubleshoot and resolve performance test issues. worked extensively on automation of Web service using SOAP UI tool by testing the endpoint of the web service host. Analyzed existing QA process and methodologies. Identified gaps, limitations, risks and dependencies in the existing QA/Testing process.=> Client Verizon Wireless ( MAR,2009  JUL,2010) Project: VZReg and Network Flow Title: QA Data Engineer \ Performance EngineerSkill set: Oracle -SQL, PL-SQL, QTP (VBScript), PL-SQL, Loadrunner, putty, ftp, Pega,Reports, Microsoft office Responsible for testing the entire application during development, doing builds on staging server creating automated test scripts for performance testing using LoadRunner. Mentoring and coaching quality assurance engineers on automation best practices, techniques, and tools to build expertise and enhance capabilities. Monitoring and analyzing automation metrics and performance indicators to measure the effectiveness and impact of automation efforts. Collaborating with stakeholders to prioritize automation initiatives based on business value, risk, and return on investment.=> Client UPS-SCS (Oct 2008  Feb 2009) Project: Oracle Transportation Management - (OTM) Title: Automation Engineer.skill set: Oracle Applications EBS 11i, OTM 5.5, QTP (VBScript), Oracle Transportation Planning & Execution, Order Management, SAP, OTM, Oracle Payables, Oracle Purchasing, Oracle 10g, TOAD, MS Office 2003, Microsoft Project Plan, Microsoft Visio, Microsoft SharePoint,RDBMS, Windows XP SP3 Took the ownership and Management of Performance Test environment Recorded, maintained performance test cases for various scenarios. Designed, developed, executed and analyzed Performance test plans Written test scenarios and test scripts for manual and automated testing. Reviewed Business Requirement Documents and the Technical Specification. Performed GUI, Functionality, Security, Positive and Negative testing. Performed database testing by passing SQL queries to retrieve data. Developed QTP script for smoke test.=> Employer American Insurance Group (AIG) Alpharetta, GA (Aug 2005  Oct 2008) Project: DRS /eRater Application/HR Module Title : Technical Specialist-ArchitectSkill set: QTP (VBScript), Loadrunner,Quality center,Sql server,putty, ftp, Pega, Microsoft office, Peoplesoft. Collaborating with development teams to identify opportunities for test automation and define automation requirements for new features and functionalities. Auto, Home, Commercial property insurance state specific rules validation using PEGA, Automation using QTP, Performance testing using Loadrunner. Leading the design, development, and maintenance of automated test scripts for People soft and test suites for functional, regression, and performance testing. Created and parameterized VUser scripts using Virtual User Generator. Designed, configured and monitored scenarios for load and performance testing. Good Knowledge on all performance testing project activities including requirements Gathering, planning, designing scripts and creating test data, executing load tests, reporting observations Education:Masters in computer science from Osmania University.Bachelor in science- Electronics from Osmania University.

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