Candidate Information Name Available: Register for Free Title Customer Service Administrative Assistant Target Location US-MD-Owings Mills Email Available with paid plan Phone Available with paid plan

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Candidate's Name
3 Sugarbury Ct. 1-BReisterstown MD, Street Address
PHONE NUMBER AVAILABLEemail: EMAIL AVAILABLESkills: Customer service professional offering 19 years of service. Certified to work with specialneeds adults and children of all ages. 15 years plus in Administrative positions. Dedicated to achieving customer satisfaction and surpassing company needs.EDUCATION:William H. Maxwell High School Brooklyn, NY September 1986  June 1990COMPUTER SKILLS: Proficient in Microsoft Office software with knowledge of office procedures.EXPERIENCELexia Transportaion, Bus Driver, Brooklyn New York07/ 2019-06/2021Drive Special needs Adults to education facility daily,Provide quality care to consumers during drop offs and pick ups,Bus monitoring of 16 special needs passengers,, Monitor and report any concerns or issues to officials,Develop and maintain good communication with consumers.Paratransit, TransCare Dispatcher, Brooklyn, NY04/2014  06/ 2018Maintained and prioritized records of Routes and drivers,Responsible for answering phones and changing routes,Insured correct resources are sent to each call for assistance to drivers, Determined the priority, of calls for assistanceMaintained the status of all personnel when dispatched for serviceKept complete and accurate records, logs and reports.American Lawyer Media, Administrative Assistant New York, NY 03/2013  06/2018Maintained a Clean Facility for media department,Assist customers with issues regarding their subscriptions,Responsible for trouble shooting online and website issues,Activated new accounts for New clients,Processed payments, issue refunds and monetary adjustmentsRide Share, Customer Service Rep. Long Island City, NY01/2008 - 01/2013Scheduled all transportation trips for NYC residents,Assist customers with all transportation needs by telephone,Utilized Microsoft Office and Outlook to schedule appointments,Dispatch information to drivers to locate customers pickup location,Maintained and adjusted client accounts through Data entry system.