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PHONE NUMBER AVAILABLE email: EMAIL AVAILABLEMarket Strategy : Analyzed and investigated market in order to stay abreast of current trends.Developed sales strategies that contributed to company goals. Sales Training : Created unified regional sales meetings where sales procedures are studied and analyzed in order to create more profitable techniques.Professional Experience2002 - Present Sales/Customer Service Representative Williams Scotsman Mobile Offices Baltimore,MDDuties: Business to business sales. Customer service existing customers.2000 - 2002 Sales/Customer Service Representative MCI World.Com Direct Columbia, MD2001 - 2002 Debt CollectorThe Alegis Group LTD White Marsh, MDDuties: Skiptrace, High level of energy and enthusiam, from the first call of the day to the last call. demonstratedability to listen effectively to customers, and resolve their problems, which resulted in both cost savings andcustomer relations.1998- 2000 RecruiterCensus 2000Towson, MDDuties : Address Lister collects data to locate new streets, new community developments, and roads.Recruiting - marketing for new employees, recruiting and testing for employment opportunities and eligibility(numerator collect data, field work, helping with completion of census forms.1997 - 1998 Sales/Marketing RepresentativeFoundation Health Baltimore, MD1995 - 1997 Sales/Marketing RepresentativeBlue Cross/Blue Shield Owings Mills, MDDuties : Educating and enrolling Medicaid consumers into Manage Care Program. Being Knowledgeable of MedicaidManage Care Program.Being knowledgeable of Medicaid Manage Care Program and proving customers with an unbiased presentation of allcurrent.Manage Care Organizations options available to promote choice within customers network of manage careproviders.Being able to access read and interpret customers and provide data elements on climates systems.Conducting Health Risk Assesstments with customers to identify existing and anticipated health care needs alleligible family members. assist customers in completion of enrollment, disenrollment, and transfers.Performed Community Outreach and educational activities, Inbound/Outbound call center responsibilities.Marketing for new members, customer service members enrolled, meeting daily, weekly, and monthly goals.EVS state enrollment contracts.Networking with providers and educating primary care providers about the program.EDUCATIONMorgan State University - BS Business Adminstration