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FRONT OFFICE MANAGERPROFILEOffice Manager with 6 years ofexperience providingadministrative support to over 40staff members and interfacingwith facility management andHospitality. I possess strong multi-tasking skills, with ability tosimultaneously manage severalprojects and schedules. Excellentpublic-facing point person forclients, loyal customers, vendorsand equipment and serviceproviders. Tech savvy andefficiency focused.CONTACTEMAIL AVAILABLEPHONE NUMBER AVAILABLE14604 Birchdale AveWoodbridge, VA 22193ACTIVITIES AND INTERESTSTheater Art Hiking FishingTravelEXPERIENCEFRONT OFFICE MANAGER/BAYWOOD HOTELS,ALEXANDRIA, VIRGINIAAUGUST 2016-APRIL 2021/ NOVEMBER 2023- PRESENTManages schedules, organizes office functions, and oversees daily operations of hotel with 25 employees. Hires, trains, and on-boards employees. Worked closely with department managers to situate new employees in their work environment as efficiently and stress-free as possible. My systems have expedited staff assimilation by 20% and reduced hotel expenses by 15%. Renegotiate vendor contracts, implement office supplies inventory control, and standardize office ordering procedures. Implement proper procedures to smoothen our daily operations and enhance our guest experience. OPERATIONS MANAGER, MARRIOTT INTERNATIONAL,INC, ARLINGTON, VIRGINIAAUGUST 2018-AUGUST 2021For a staff of 43, prepared daily, weekly, and monthly reports, and maintained projected goals. Performed basic accounting functions including AR/ AP, concur expense reports, payroll, scheduling, hires, trains, and on boards employees. Audited vendor billing, corrected errors, and cured inefficiencies to yield an office savings of 2% in the first six months. Developed front desk operational guidelines for associates increasing efficiency by about 25%.EDUCATIONSTUDY OF SCIENCE IN BUSINESS MANAGEMENTNOVA Community College, ALEXANDRIA VAJUNE 2019- MARCH 2021 (some college)DEANS LIST/2020HIGH SCHOOL DIPLOMATC WILLIAMS HS, ALEXANDRIA VAJUNE 2011KEY SKILLS AND CHARACTERISTICS Strong interpersonal & communication skills MS Office Suite WPM: 90 Ability to work collaboratively as part of a team Problem Solving Leadership Meticulous attention to detail Excellent Organizational skills Poised under pressure |