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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYResults-driven professional bridging hospitality expertise with technical acumen, poised for advancement in hospitality management or tech-related fields. Skilled in restaurant operations, staff training, and inventory management. Proficient in POS systems and restaurant management software. Adept at problem-solving and maintaining high standards in fast-paced environments. Holds certifications in HTML coding, CSS JavaScript, and OSHA safety. Combines strong interpersonal skills with technical aptitude to drive operational excellence and guest satisfaction. Experience2022-2024 STATE OF TENNESSEE Henning, TNEnvironmental Services Technician Managed outdoor waste collection, including timely emptying of trash bins and waste receptacles across the facility grounds, ensuring a clean and hygienic environment. Performed thorough cleaning and sanitization of trash bins and waste receptacles, using appropriate cleaning agents and techniques to maintain hygiene standards and prevent odors. Collaborated with leadership staff to identify and report facility repair needs, contributing to a safe living environment. Managed inventory of cleaning supplies, ensuring proper storage and efficient use of materials. 2020-2021 WHISK CREPE CAFE Nashville, TNShift Manager Recognized for exceptional performance and leadership potential, earning a promotion from team member to shift lead. Assisted in the opening of a new fast casual restaurant during the COVID-19 pandemic, followed and enforced strict safety protocols to health code guidance. Oversaw cash handling procedures and trained staff on proper financial management, ensuring accurate transactions and maintaining a balanced cash drawer during each shift. Demonstrated versatility by working the line as needed, skillfully preparing crepes while adhering to food safety standards and maintaining quality control during high-volume periods. Utilized restaurant management software for staff schedules, the management of labor costs, and the process of supply orders.2018-2020 STATE OF TENNESSEE Johnson City, TNEnvironmental Services Technician Operated industrial floor cleaning equipment, including buffers, and scrubbers, to maintain a variety of floor surfaces in high-traffic areas. Followed a regular floor maintenance schedule, performing daily sweeping, mopping, and spot-cleaning, as well as periodic deep cleaning and waxing to extend the life of flooring materials. Adhered to proper safety protocols when using cleaning chemicals and equipment, ensuring a safe environment for staff and visitors while achieving optimal cleanliness standards Built and secure pallets for shipping, carefully arranging and packaging assembled car parts to prevent damage during transport and ensure efficient inventory management. 2007-2013 SANTA FE CATTLE CO. Nashville, TNBar Manager Managed opening and closing procedures, including reconciling cash drawers, restocking bar supplies, ensuring proper sanitization of equipment, and securing the premises, maintaining a consistent and efficient operational flow. Implemented training programs from our corporate office for new bartenders and bar staff, covering cocktail preparation, responsible alcohol service, POS system operation, and customer interaction techniques. Maintained precise inventory control through weekly stock counts, strategic ordering, and implementation of portion control measures. Demonstrated exceptional customer service skills by fostering a welcoming atmosphere, efficiently resolving customer complaints, and consistently upselling premium products, to promote customer service and repeat business.2007-2012 IHOP Nashville, TNTeam Member Demonstrated versatility by effectively performing duties as a host, server, and trainer, adapting quickly to changing needs during peak hours and ensuring smooth restaurant operations. Processed various forms of payment accurately and efficiently, including cash, credit cards, and gift cards, while maintaining a balanced cash drawer and adhering to company financial protocols. Skillfully resolved guest complaints and concerns with patience and professionalism, applying IHOP's guiding principles to turn potentially negative experiences into positive outcomes and maintain customer loyalty. Provided exceptional customer service as a server, consistently adhering to IHOP's guiding principles to create a welcoming atmosphere, offer menu recommendations, and ensure prompt, accurate order fulfillment.EDUCATION2006 AARON ACADEMY Hendersonville, TNGeneral Studies, General Education DegreeADDITIONAL OSHA 10, 2024; Preserve HTML Coding Certification, Preserve CSS Java Script Certification, ABC Server Card, 2007-2013SKILLS OSHA Safety Compliance, Microsoft Office, Computer Coding, Inventory Control and Management, Sales Skills, Communication Skills, Data Entry and Database Management, Punctual, Motivated, Takes Initiative, Team Player, Adaptability, Critical Thinking, Reliable |
