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Name Available: Register for Free
Title Customer Service Call Center
Target Location US-GA-Smyrna
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Windcliff Dr, Apt 1511Marietta, GA Street Address
Phone Number PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: Employment with an opportunity for advancement.Education- Northridge High School 2009-2010Central High School 2010-2012AH Parker 2012-2013Computer Applications: Complete business transactions and correspondence using Microsoft Professional Office, Word, Excel, Access and PowerPoint.Honors & Achievements: FBLA (Future Business Leaders of America) RENAISSANCE (Community Service Based Organization) J.R.O.T.C/Drill Team Commander, Academics, Orienteering, & PT TrainingWork Experience:Harbor Freight Tools-Hamilton, ALAugust 2022 to May 2024Senior of Logistics AssociateLogistics duties included:Meeting metric sales goals for ITC, ESP and credit card salesUpdating prices/pricing eventsAssembly of store displaysConduct cycle counts/out scansTraining new hires and in-service subordinates on Stand Operation Procedures.Amazon Delivery Driver-Lawrenceville, GAAugust 2019 to February 2021Driver duties included:Inspect any physical damages to trucksReport any damages or engine and lights problems with vehicles.Returning trucks back to offsite location.Updating and reviewing inspection papers.Scan and upload daily route.Enterprise Rent-A-Car-Remote Call Center Customer Support Email/Chat agentNovember 2017 to May 2019Customer service duties included:Billing inquiriesCanceling ordersProcessing PaymentsSetting up appointments for pickups and drop-offsCONVERGYS- temp serviceAtlanta, GaOctober 2016 to August 2017Customer service for AT&T call centerCustomers Service duties included:Billing inquiriesCustomer negotiations to settle account disputesProcessing PaymentsTelegance Programming /Data Collection and ProcessingClarify Programming / a tool that lets you and your team easily share knowledge and explore industrial data - together.Refrain customers from cancelling cell phone service with AT&T.CONVERGYS- temp serviceBirmingham, ALDec 2015 to Oct 2016Customer service for True Green Lawn Care call centerCustomers service duties included:Signing up customers for program/ SalesSetting up appointments/Calling customers to confirming appointmentsUtilize global earth programmingAFNI Call Center-temp serviceOpelika, ALAugust 2014 to August 2015Customer Service for Verizon Wireless /L0 technical support agentCustomers Service Duties Included:Setting up AccountsComputer ProgrammingBilling InquiriesCustomer Negotiations to settle account disputesESN and MTN Changes Microsoft AccessHardees
Hamilton, ALJanuary 2013 to July 2014Customer service duties included:Take orders & enter them into the point of sales terminal accurately.Suggestive sell & answer menu questions.Smile & greet guests and request order immediately upon arrival.Assemble orders, including condiments & other service items needed or requested.

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