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Customer Service Security Officer Resume...
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Candidate Information
Title Customer Service Security Officer
Target Location US-NJ-Newark
Phone Available with paid plan
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MQaasimMuhammadPHONE NUMBER AVAILABLEQaasimmuhammad@gmail.comNewark, NJ 07114SUMMARYTo maintain safe and secure environment for customers and employees by patrolling and monitoring premises and personnel. To provide excellent customer service while maintaining a professional demeanor at all times. To demonstrate strong problem solving skills in order to identify potential threats or hazardsSeasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. SKILLSExcellent customer serviceStrong problem-solving skillsSecurity patrolling and monitoringKnowledge of policy and proceduresSurveillance equipment monitoringTraffic controlReport writing and documentationInterviewing and witness statementsBuilding and equipment controlsPreventive maintenanceTeamwork and collaborationOrder maintenance and establishmentEntrance authorization and monitoringRemoval of wrongdoers or trespassersContract handling and vendorcoordinationPackaging and shipping safetyTracking systems and updatesMachine operation and maintenanceQuality control and conformityMachine troubleshooting and reportingMachine regulation and adjustmentGeneral securityAlarm monitoringInvestigative abilitiesIncident ReportingSecurity systems knowledgeReport WritingShift work experienceConflict de-escalationIdentification verificationDocument ManagementAccess ControlEXPERIENCESecurity OfficerGarda World Security/ Oct 2022 to Nov 2023Patrolling premises regularly to maintain order and establish a presence Monitoring and authorizing entrance of vehicles or people in the property Removing wrongdoers or trespassers from the areaSecurity officerSecuritas/ Jun 2021 to Nov 2022Presents losses and damage by reporting irregularities and informs violators of policy and proceduresSecures premises and personnel by patrolling property, and monitoring surveillance equipment, and access pointsInvestigates security breaches, incidents, and other alarming behavior Controls traffic by directing driversCompletes reports by recording observations, information, occurrences, and surveillance activitiesInterviews witnesses and obtains signatures as needed Maintains environment by monitoring and setting building and equipment controls Maintains the organization's stability and reputation by complying with legal requirementsEnsures operation of equipment by completing preventive maintenance requirements Contributes to team effort by accomplishing related results as needed Independent CarrierQ&L Express Delivery service (T-FORCE FREIGHT)/ Mar 2015 to Jun 2019 Contracted with vendors to handle their individual shipping needs Packaged goods to ensure items were shipped safely Provided accurate tracking systems and updates to ensure packages were delivered in the timeframe outlined in the delivery agreements. Machine Operator (Production)General Glass International Corp./ Mar 2014 to Apr 2018 Clean, oil, and make minor adjustments or repairs to machinery and equipment, such as opening valves or setting guidesInspect and remove defective products and packaging material Clean and remove damaged or otherwise inferior materials to prepare raw products for processingStack finished packaged items, or wrap protective material around each item, and pack the items in cartons or containersUsed PPE kits and gloves and glasses for safety purposes Secure finished packaged items by hand tying, sewing, gluing, stapling, or attaching fastenerStart machine by engaging the controlsObserve machine operations to ensure quality and conformity of filled or packaged products to standardsStop or reset machines when malfunctions occur, clear machine jams, and report malfunctions to a supervisorRegulate machine flow, speed, or temperatureAdjust machine components and machine tension and pressure according to size or processing angle of the product.EDUCATION AND TRAININGHigh School Diploma: General StudiesAlif Muhammad's Nia School Jan 2017

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