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Candidate's Name
Street Address 2ND Way SW, Fayette, ALPHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEI am a highly experienced administrative assistant with 24 years of experience performing routine clerical and administrative tasks. I have excellent typing skills and maintain 100% accuracy in data entry. I possess a strong background in efficiently handling client interactions, scheduling appointments, organizing, and maintaining files, and completing various administrative tasks for employers and staff.Work ExperienceAlabama Bureau of Pardons and Paroles Fayette, Alabama 06/2006 - PresentAdministrative Support Assistant Successfully managed client interactions via phone and in person, improving client relationships.
Perform daily data entry tasks to maintain accurate and reliable records. Ensure that all entries are precise and error-free.
Ensure 100% accuracy in collecting supervision fees and deposits, fostering trust in financial transactions. Processed documents daily with 100% accuracy using copiers and scanners, boosting office efficiency.
Directed clients daily, ensuring efficient service and a positive client experience, improving client satisfaction. Monitored and controlled the inventory of office supplies to ensure that we always had sufficient stock to meet our needs. This helped us avoid any back orders and kept our business running smoothly. Material receipts were accurately recorded, streamlining payment processing. Executed supervisor's instructions accurately, enhancing team productivity and ensuring timely dissemination of information. Improved accessibility and accuracy of information for staff by organizing and maintaining records. Improved office efficiency by organizing and distributing incoming mail. Ensuring a synchronized maintenance schedule for office equipment can help maintain uninterrupted workflow. Streamlined appointment scheduling process, resulting in business productivity.To pick up a draggable item, press the space bar. While dragging, use the arrow keys to move the item. Press space again to drop the item in its new position, or press escape to cancel.
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Alabama Department of Transportation Hackleburg, Alabama 03/2000-06/2006Administrative Support Assistant Efficiently managed an average of 25 daily phone calls, providing prompt and professional assistance, and improving customer satisfaction. Submission of 12 employee working hours was accurately calculated, ensuring satisfaction. Efficiently entered 12 attendance records, ensuring accurate employee hours for vacation, sick, comp, and personal days, resulting in streamlined payroll processing. Generated memos, emails, letters, and forms in alignment with the supervisor's instructions, facilitating smooth and effective communication across departments. Reviewed contractor payroll for accuracy, leading to precise processing and on-time payments, improving contractor relations and workflow efficiency. Efficiently sorted and distributed mail daily, ensuring timely delivery to all departments and personnel, streamlining communication and operations. Welcome visitors and callers daily, ensuring efficient handling of inquiries. Successfully managed all material receipts, resulting in 100% on-time processing of fees and ensuring smooth financial operations. Maintained accurate office supplies and equipment inventory, leading to 100% inventory availability and uninterrupted office operations. Maintained a highly organized filing system for correspondence and documents, ensuring quick access to information and improved workflow for the team. Ensured seamless office operations by promptly arranging repairs and maintenance for equipment, leading to minimal disruptions and increased staff productivity. Streamlined the filing system by sorting correspondence and documents, ensuring quick and efficient access to information.To pick up a draggable item, press the space bar. While dragging, use the arrow keys to move the item. Press space again to drop the item in its new position, or press escape to cancel.
EducationTo pick up a draggable item, press the space bar. While dragging, use the arrow keys to move the item. Press space again to drop the item in its new position, or press escape to cancel.
Bevill State Community College Applied Science Degree in Office Administration Fayette, AL, USA
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University of North Alabama Legal Secretary Certificate (Online) Florence, AL, USA
Skills Strong organizational and multi-tasking skills Knowledge of clerical and administrative procedures Excellent communication and interpersonal skills Able to work independently and in a team Highly detail-oriented
Excellent customer service and client relations Ability to manage sensitive and confidential information. Proficient in Microsoft Office suite and other relevant software |