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Click here or scroll down to respond to this candidateCandidate's Name EMAIL AVAILABLELong Island, NY Cell: PHONE NUMBER AVAILABLESummary: Bilingual (Spanish/English) senior hospitality professional with extensive international experience in business planning, management, human resources, cost management, and public relations. Experience2022-present Dave & Busters WestburyAssistant General Manager Motivate staff to set D&B standards. Cooperating with general manager on the day-to day activities. Assist General Manager with F&B Manager responsibilities for all the operations of the building. Delegate daily tasks in a timely fashion Ensure company policies and procedures. Ensure new systems like CRUNCHTIME and new web company browser WORKDAY are used in a daily manor by managers and hourly employees. Scheduling employees off all departments to comply with service modules required on daily operations. Maintaining building to service standards of D&B in entertainment and F&B areas. Weekley payroll. Providing general supervision, including interviewing, and hiring, employee engagement, personal attendance and training. Contributing to plans for the stores progress and growth. 2015-2021 Tony Romas Venezuela (Operated by Representaciones Tropical Ribs, C.A.) Chief Operating Officer Manage and lead all General Managers, working to unify strategies, daily activities, and ensure operating costs for all units Ideate development marketing department to secure all plans for regional marketing Set and manage performance goals for unit Lead employees to encourage their maximum performance and dedication to the brand. Evaluate all the managers on their daily and monthly performance to create new programs of regional growth Write and submit reports to the CEO and Board of Directors after each meeting Assist CEO on daily functions. Manage and run all meetings with the Board of Directors to ensure the control of the diverse business operations to ensure cost effective plans and actions Oversee and run meetings with various departments: marketing, sales and operations to ensure the company's standards and corporate specs Supervise all daily operations and implement new programs of personal and corporate growth 1999-2014 Tony Romas Venezuela (Operated by Representaciones Tropical Ribs, C.A.) District Franchise Operations Manager Responsible for the opening of new stores in Caracas, Valencia, Maracaibo, Puerto Ordaz, Puerto La Cruz and Porlamar Supervision of the process of selection of personnel from the management down to the operating level Responsible for training and motivational programs to meet international standards of Romacorp. Supervision of administration, including the delivery of profit and loss statements. Supervision of internal operations of each restaurant, so as to meet parameters of the master franchise (Romacorp USA). Supervision of all administrative and operative activities of the restaurant. In charge of all bank transactions, conciliation of bank accounts and all activities related to the companys bank accounts. Oversee Public Relations efforts Building central distribution center for the corporation. Revision of purchases, calculation of costs and lists of goods ordered. Creating new customer incentive programs (for all eight stores) Set the standard cost of each unit below 35% food cost to maximize the net profit above 20% monthly Standardized labor policies in all units to minimize the labor cost fewer than 15% monthly under local labor laws. Arranged credit lines with suppliers to maximize cash flow in each unit. 1995-1999 TEQUILA CORP., C.A. (Operator of the American Deli Caf, Romeo & Julieta Caf Restaurant, Aventura Caf )Corporation Operations Manager Responsible for the opening and original expansion plan of the corporation; opening five (5) restaurants planned for the Simon Bolivar International Airport Implementation of the MWS (Manager Work Station): program of Management assistance for control of sales, purchases, inventory and payroll of the new American Deli restaurants. Execution of the PABO (Forms of Basic Operative Activities) and the ABO (Basic Operative Activities): operative instructions for the new American Deli restaurants. Supervision of of sales, purchases, inventories, human resources, training and general equipment of the five restaurants of the corporation located in the Simon Bolivar International Airport Analysis of administrative results for subsequent presentation of the same to the shareholders Set the credit lines with all the suppliers, set the standard of 25% food & paper cost for all the units, putting these plans into action set a standard of 19-20% net profit, and renewed the image of all the units to meet actual globalization of brands. Negotiated all the local rent contracts of each unit to maximize the profit and extend the life contract to ensure each location.1993-1995 REPRESENTACIONES EL TEXTIL, C.A.Assistant to the President In charge of sales and imports of finished products for distribution in the five sales points of the Company and one wholesales location. Opening, and follow-up and control of letters of credit used to import merchandise. In charge of the public relations department with periodical presentation of results to the Presidency. Education Nueva Esparta University Caracas, VenezuelaLicentiate in Administrative Sciences (Mention: Business Management) Instituto Centroamericano de Capacitacin Empresarial (INCAE): Restaurant Administration: How to Maximize Profits. (San Pedro Sula, Honduras April98) Training Center of the Tropi Group: Operative Management Course (Caracas, Venezuela. January98- April98) Roma Corp, main store in south Florida: General Management Course (Miami, Florida. U.S.A. August98- November98)Languages: Spanish and English (fluent), French (basic level) Skills/Other: American Citizenship. Proficient in all Microsoft Office Applications, Apple Applications, Knowledge of Micros and SCO administrative system (under the UNIX system); Skilled in architectonic drawing. Servesave ans Servsafe Alcohol certified. |
