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Title Customer Support General Manager
Target Location US-IL-Chicago
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Chicago, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Operations Oversight  Analytical skills
Leadership  Conflict & Dispute ResolutionHighly accomplished professional with diverse experience poised to transition my solid background in management and customer support. Offer team leadership and conflict resolution skills. Exceptionally organized and disciplined; and possess well - developed interpersonal skills and the ability to motivate and direct others in a team environment. Profound and broad expertise in every aspect of business management as well as coordinating with upper management, a dynamic sales professional who is driven to evaluate and minimize operational cost in the context of profitability. Work ExperienceGeneral ManagerGIVONA JOLIE-Lansing, ILFebruary 2010 to January 2024 Oversee recruitment and training of new employees Ensuring compliance with Standard Operations Procedures Engaging with vendors Facilitating staff development. Formulating policies Scheduling & oversee payrollAssistant ManagerDOTS-Chicago, ILSeptember 2006 to February 2010 Motivated and coached employees to meet service and sale goals Ensured compliance with Standard Operations Procedures Coordinated employees schedules and trainings Resolved customer concernsStore ManagerFAMILY DOLLAR-Chicago, ILMay 2003 to September 2006 Monitored daily operations Ensured compliance with Standard Operations Procedures Ordered merchandise and maintained records Managed schedules and delegated workEducationB.S. in Business ManagementChicago State University - Chicago, ILJanuary 2004 to December 2004Skills Time & Behavior Management Conflict & Dispute Resolution Sales Cross-functional Team Coordination Operations Management Creativity Spearhead innovative strategic thinking Policy & Procedure Administration Cognitive flexibilityCertifications and LicensesCDL BBartender License

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