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Click here or scroll down to respond to this candidateCandidate's Name
Atlanta, GA Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional ProfileOffering more than seventeen years in the medical health industry. Strong interpersonal skills and a knack for productive collaboration across varying departments. Successfully managed multiple accounts, delivering top revenues and significant client retention for future business. An energetic leader with excellent communication skills, a positive attitude, and a go-getter drive. Impeccable time management and multi-tasking skills. Productive and efficient work habits without supervision.EXPERIENCECardinal Management GroupLeasing AgentActively participate in leasing and marketing of the community to maximize occupancyStand to meet and greet clients, prospects, and residents in a friendly and welcoming manner, always conforming to Fair Housing regulations.Maintain the highest level of customer service and online presence to obtain satisfactory scores on surveys/reviews from residents and prospects. Answer lease related questions in-person, over the phone or electronically. Involve Property Manager or Assistant Manager as needed.Tour community, amenities and vacant apartments with prospects and have current knowledge of apartment specifications, vacancies, notices, and rental rates. Advance preparation for new residents move-in by completing the Lease File Checklist prior to move in date by inspecting the unit, making sure the lease paperwork and keys are ready.Utilize the lead management system, record all activity and accomplish daily follow up with all prospective residents in accordance with the policy of the property. Inspect the model apartments and target apartments and tour path to ensure they are ready to show and make a good first impression to the potential residents.Review current rental rates, apartment sizes, availability, and the amenities of property, and understands and utilizes Revenue Management System (if applicable).Responsible for having a thorough knowledge of the surrounding area, comparable communities in the area, schools, shopping, bus lines, and be able to convert the knowledge into a selling benefit for the property.Shop competitive properties in person and over the phone, and understanding their pricing, fees, concessions, and amenities.Develop full knowledge of application information required, understand the screening process and be familiar with the resident selection criteria.Understand and maintain an on-going resident retention program under the direction of the Property Manager.Maintain knowledge of current market conditions, as it pertains to your competition.Send renewal letters to residents and tracking the number of renewals.Courteously process resident communications including service requests, entering the request into Entrata and communicate the request to the Service Team.Accurately complete lease forms and collect rental deposits.2023- PresentThe Department of TreasuryCustomer Service Representative, Atlanta, GA 2021- 2023Interacts with customers to answer questions and provide assistance in understanding adjustments to tax filings, accounts, or other financial transactionsInputs and updates information from various state-automated customer relationships, legacy tax, and collections systemsEffectively worked in a remote setting to provide knowledge to customers about tax release dates .Mission Rock Residential Leasing Agent, Atlanta, GA 2020-2023Provided potential tenants with brochures, information, and tours of facilities and available unitsConsulted with prospective tenants to identify requirements and budgets based on needsFinding tenants: Meeting with prospective tenants to determine their needs and budget, and matching them with available propertiesHandling leases: Preparing leases for approval, obtaining signatures, and coordinating move-in datesProviding customer service: Establishing rapport with tenants and providing personalized serviceMaintaining properties: Ensuring apartments are clean and tidy, and conducting regular audits for lease complianceHandling sales: Handling incoming sales by phone, email, and online chatAdvertising properties: Using a variety of media to advertise available properties and promote materialsTraveled to different communities to assist with presented problem to effectively increase delinquency and occupancy ratings.Obtained marketing campaigns to complete resident event to promote growth and community engagement.Tift Regional Medical CenterOffice Specialist/Scheduler, Tifton, GA 2017-2020Answered calls, as well as welcomed and assisted patients and visitorsScheduled and confirmed appointments, tests, treatments, and other proceduresObtained and updated patients' personal and health informationBehavioral Health ServicesPharmacy Technician/Office Specialist, Tifton, GA 2012-2017Ensured compliance with regulatory requirementsManaged inventory and performed organization tasksProvided support for enrolling patients into health coverage programs and managed sensitive patient information to ensure accuracy and confidentialityPublixPharmacy Technician, Tifton, GA 2007- 2012Worked directly with patients to obtain medication histories and reconciliationAssisted in the management of investigational drug studiesUsed technology to help maintain accurate patient records, medication inventory, and ordersWalgreensPharmacy Technician, Tifton, GA 2004- 2007Accurately prepared and distributed patient medicationsPerformed accurate medication calculationsProcessed third-party billing claims and assisted with prior authorization completionEDUCATIONBAS, Education (anticipated date: May 2025)Abraham Baldwin Agricultural CollegeHigh School Diploma, May 2000Tifton County High School |
