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Click here or scroll down to respond to this candidateCandidate's Name
Orlando, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEBilingual able to speak read and write in both english and spanish. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceInsurance AdvocateHealthFund Solutions-Orlando, FLDecember 2021 to Present Helping patients understand their insurance coverage. Documenting patient medical conditions to find out if we are able to sponsor them. Once approved finding a plan and explaining their coverage plan. Answer any questions and explaining to patient the sponsorship program. Made average of 80-100 calls a day.Customer Service Representative, MaximusMaximus-Kissimmee, FLJune 2020 to December 2021Inbound and outbound calling working from home Assisted customers with questions Handled emails, inbound calls, and outbound calls Booked appointmentsMedical Assistant SupervisorINTEGRATIVE HEALTH-Kissimmee, FLMarch 2017 to March 2020 Performed in-office procedures Provided patient care Obtained patient vitals Performed blood draws Triaged patients Responsible for scheduling patients for appointments Assisted with insurance verification Responsible for back office duties Ordered labsExecutive AssistantCoherent Staffing Solutions-Orlando, FLFebruary 2009 to March 2017 Schedule meetings Answer emails request Excel and Microsoft Answer phones to any questions concern Call customers for follow up appointments Order supplies for office useCustomer Service SupervisorConnexions-Orlando, FLJanuary 2005 to February 2009 Inbound and outbound calls Schedule pickups deliveries Solve customers accounts problems Handle 20 people in my team schedule Call companies to follow up with fed ex accounts made average of 100-150 calls a day.EducationAssociate in Medical assistantFlorida Career College-Miami - Orlando, FLAugust 2016 to March 2017Skills Microsoft Office Microsoft Word Scheduling Microsoft Excel Excel Receptionist Powerpoint Phlebotomy CPR Vital Signs EMR Medical Records Medical Terminology coding Experience Administering Injections Patient Care Medical Office Experience Laboratory Experience Triage Medical Scheduling Medical Imaging Computer Skills Insurance Verification ICD-10 HIPAA Medical Coding English Expert Spanish Expert |
