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Candidate Information
Title Customer Service High School
Target Location US-WI-Kenosha
Email Available with paid plan
Phone Available with paid plan
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KRISTOPHERGOERGENEMAIL AVAILABLEPHONE NUMBER AVAILABLEKenosha, WI Street Address
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.PROFESSIONAL SUMMARYSKILLS Fabrication Lawn Care Automotive Repair Customer Service Sales Negotiation Management Cash Handling Maintenance Plumbing Electrical Experience Automotive Diagnostics Soldering MachiningUniversal Technical InstituteGlendale Heights, IL  05/2007Automotive: Automotive withToyotaLincoln CollegeLincoln, IL  12/2004No Degree: GeneralPrairie Ridge High SchoolCrystal Lake, IL  06/2003High School DiplomaEDUCATIONFec's Place - Bouncer/SecurityKenosha, WI  03/2024 - CurrentAUI - General LaborerKenosha, WI  05/2024 - 09/2024Sideouts Sports Tavern - Bouncer/SecurityIsland Lake, IL  10/2021 - 02/2024WORK HISTORYPrevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from premises.Ensured patron safety by effectively monitoring and controlling crowds in timely manner. Ejected unruly patrons from premises.Conducted thorough ID checks for age verification, preventing underage entry to establishment. Assisted team members with tasks that require group effort. Increased productivity with effective communication and collaboration among team members.Operate heavy equipment to plow, place duct, pull cable, and direct bury main-line and drops Able to use cable placement equipment and tools Able to locate & verify all utilities before construction Maintained order during high-profile events, coordinating efforts with other security personnel for crowd control management.Collaborated with event organizers to enforce venue policies, maintaining order during high-profile events.Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from premises.Ensured patron safety by effectively monitoring and controlling crowds in timely manner. Ejected unruly patrons from premises.Conducted thorough ID checks for age verification, preventing underage entry to establishment.Supported successful event execution by collaborating closely with event organizers on security needs and requirements. Reduced incidents of underage drinking with vigilant age verification Chalet Hills Golf Course - Asst. SuperintendentOakwood Hills, IL  03/2020 - 11/2023IGL LANDSCAPING - Snow Removal SpecialistWauconda, IL  12/2018 - 02/2020B&K Cords LLC - Cable InstallerPekin, IL  04/2016 - 11/2018Lube Plus - Oil TechnicianCrystal Lake, IL  03/2013 - 02/2016processes.Cut green, mowed fairways, moved pin location daily, fixed broken sprinklersMaintained healthy turf conditions by applying proper fertilization and irrigation techniques.Supervised daily operations of maintenance staff, ensuring high-quality workmanship and efficient task completion.Consistently met or exceeded environmental regulations by employing sustainable maintenance practices throughout the facility.Contributed valuable input during committee meetings, helping shape future plans for the golf facility''s ongoing success.Developed strong relationships with fellow employees and club members through consistent communication and problem-solving efforts.Managed inventory control processes effectively, reducing waste and ensuring availability of necessary resources for daily tasks.Collaborated with the Golf Course Superintendent to develop long-term improvement plans for the facility.Monitored weather forecasts closely to adjust daily maintenance schedules as needed, maximizing productivity while safeguarding turf health.Helped maintain membership satisfaction by promptly addressing concerns related to course playability or aesthetic quality.Enhanced course aesthetics with timely and precise mowing, edging, and trimming practices. Picked up and transported snow to designated local areas. Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.Upheld safety standards for working in wet, cold and windy conditions.Worked in parking lots, roads and driveways to handle needs of businesses and residential customers.Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.Performed troubleshooting of systems with techniques such as speed and ping tests.Reduced wait times for customers by effectively managing workloads and prioritizing tasks in a fast-paced environment.O'Reilly Auto Parts - Assistant ManagerMundelein, IL  05/2008 - 02/2013Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.Maintained high safety standards by diligently inspecting vehicles for potential issues during service appointments.Prioritized customer satisfaction by addressing concerns and complaints promptly, implementing changes as needed to maintain positive relationships.Streamlined workflow processes by maintaining a clean and organized workspace, contributing to overall productivity.Ensured timely completion of scheduled maintenance services such as fluid exchanges, filter replacements, tire rotations, and battery installations for improved vehicle longevity.Established rapport with clients through friendly interactions during check-in/check-out processes while explaining service details comprehensively.Provided support to coworkers during high volume shifts, demonstrating teamwork and collaboration for consistent service quality.Developed strong relationships with customers by addressing their concerns promptly and professionally, earning their trust as a reliable technician.Processed payments for credit and debit cards and returned proper change for cash transactions.Maintained positive customer relationships by responding quickly to customer service inquiries.Provided weekly work schedules to employees to accommodate business demands and vacation requests.Created and maintained safe and secure work environments for employees.Rotated merchandise and displays to feature new products and promotions.Work Permit: Authorized to work in the US for any employer PERSONAL INFORMATION

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