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Candidate's Name
Yelm, WA Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional Summary:Dedicated professional with demonstrated skills in customer service, time management and trend tracking. Experience working in challenging environments to provide customer-focused resolutions and feedback. Willing to take on any task to support the team and help the business succeed.Qualifications:Over 10 years of experience in Accounts PayableStrong Interpersonal SkillsWork well with peopleQuick learner, organized, efficientAbility to successfully manage end to end activities for multiple projectsStrong customer service skillsSoftware skills include Microsoft Word, Excel, Visio, PowerPoint, Outlook, Oracle, Lawson, Agresso, FileNet, Kwik Work, Vista by Viewpoint, Image Now, Viewpoint and Optical character recognition (OCR), GHX, EDIProfessional Experience:Accounts Payable Manager Feb 2020  Aug 2024Providence Health and Services Renton WAManaged staff of 7, reviewed the work they completed daily.Daily meeting to go over achievements and trainingDocumented desk top procedures for the area managed.Weekly meeting with Directors and above to go over weekly stats.Strategized ways to improve processing times with a low error ratio.Performed office duties and responsibilities including incoming calls, data entry and supported the staff.Responded to customer inquiries and helped resolve customer situations and complaints.Created and provided executive management with monthly stat reporting using metrics.Accounts Payable Manager Dec 2018  Jan 2020McKinstry Seattle WAManaged staff of 6, reviewed work, performed reviews, goal setting and coached staff on problem-solving.Daily task assignments sent to the team. Assisted the team with production to meet daily target goals.Developed and implemented procedures and policies for the AP department.Managed disbursements - checks, ACH, Credit CardWorked closely with Procurement to reduce the number of unmatched purchase orders by 2%Assisted in implementing a virtual credit card program to pay our vendors1099 reporting for 300 plus vendorsDeveloped partnerships with other departments to help streamline our process.Accounts Payable Manager Aug 2014  Dec 2018Providence Health & Services Renton WAManaged staff of 31, reviewed work, performed reviews, and coached staff on problem-solving.Daily huddles with the team.Goal settingReviewed daily assigned workloads.Weekly metric reporting shared with management.Managed 3 regions which consisted of 257 locations.Managed and documented patient refunds.Streamlined customer service procedures.Documented process and proceduresAccounts Payable Manager May 2013  Aug 2014Emeritus Senior Living Seattle WAManaged staff of 10, reviewed work, performed reviews, coached staff on problem-solving, streamlined their current process.Responsible for creating training documents and providing training to ensure the team was following the process as written.Researched duplicate payments.Problem solved invoices that have erred in the Agresso approval workflow.Managed resident refunds, Business expense reports, corporate payables, National accounts, and 9 divisional email boxes.Assisted with the month-end close.Accounts Payable Supervisor Sept 2006  May 2013Group Health Cooperative Seattle WAManaged staff of 7, reviewed work, performed reviews, and coached staff on problem-solving.Responsible for recruiting staff and providing training.Coordinate and direct the activities of the department towards performing quality work and achieving goals.Monitor statements and invoices to ensure we reach department goals by paying invoices on time and capture discounts.Identify errors and take corrective measures to ensure payments are disbursed to vendors.Provide the management with the necessary metrics reports showing invoices paid within or outside the payment terms,Ensured the Accounts Payable month-end close process is completed timely and accurately and conducted monthly AP accrual.Managed multiple companies check runs, ACH, Wires and Credit Card payments weekly.