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ADMINISTRATIVE ASSISTANTBaltimore, MD PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjective: to obtain an Administrative Assistant at a Corporation that challenges my skills and allows for further career growth.ExperienceTJX CompanyBeauty Replenish/Sales CoordinatorBaltimore, MD08/01/23PresentDuties and responsibilities: Greeted Customers and assisted customers in a courteous and businesslike manner. Operated the store Point of Sales (POS) computer system handling customer transactions in a courteous manner. Calculated sales discounts to determine price using computerized POS. Operated POS for received new merchandise Tagged prices on merchandise. Obtained merchandise requested by customers from walls or shelves. Answer customers questions concerning location, prices, and uses of the merchandise. Wrapped and bagged merchandise for customers. Assisted in replenishment of merchandise on sales floor as directed including filling displays', arranged merchandise, and assisted in setting up displays. Assisted in maintaining the store's appearance including general housekeeping tasks such as dusting of displays and merchandise, cleaning of shelves and display areas. Removed and recorded amount of cash in registers at the end of my shift. ensured that all products are properly priced and displayed. Added inventory to shelves, racks and displayed according to restock procedures. Created attractive and eye-catching displays and Endcap to promote specific stock to customers. Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote item. Assisted in daily store recovery and replenishment. MARSHALLS CORP.Cashier, Retail, Sales Merchandise Coordinator Associate Baltimore, MD08/01/23-PresentDuties and responsibilities Greeted Customers and assisted customers in a courteous and businesslike manner. Completed sales transaction and processed merchandise returns, maintaining proper accountability of registers. Help customers sign-up for loyalty programs and submit completed paperwork. ensured that all products are properly priced and displayed. Sorted shipment products by placing clothes on hangers by size, gender, and age. Placed products, such as jewelry, beauty, home goods, etc., on U-boats according to the aisles, from the stockroom and moved to the floor. Assisted in setting up products and creating eye-catching displays. Kept product sales and oversaw markdowns. Secured payment by cash, checked credit cards, vouchers, or automatic debits Issued receipts, refunds, credits, or changes due to customers Assisted customers by providing information and resolving their complaints. Established or identified prices of goods or services using cash registers or optical price scanners. Satisfied customers questions and provided information on procedures or policies.T.A. TravelsAccountant/CashierBaltimore, MD2022-2023Duties and responsibilities Greeted Customers and assisted customers in a courteous and businesslike manner. Activated fuel tacks Processed payments via cash, credit, and debit cards and counted back change to customers to avoid cash draw errors. Attended to gas spills and accidents promptly and according to established guidelines. Maintained adequate food and beverages in display cases refrigerators for customers convenience. Processed gas and amenities payments. Inspected identification payments Prepared daily records of food and gas sales and balanced register drawers. Sprouts MarketsVitamin SalesclerkBaltimore, MD2022-2023Duties and responsibilities Greeted Customers and assisted customers in a courteous and businesslike manner. Maintained up-to-date knowledge of store sales, payment policies, and security standards Managed promotional in-store signage and displays and restocked merchandise. I greeted customers and helped with product questions, selections, and purchases, including in- store and e-service transactions. Assisted customers in completing purchases, locating items, and joining rewards programs to promote loyalty, satisfaction, and sales numbers. organized store merchandise racks and displays to promote and maintain visually appealing environments. Assisted customers with locating and choosing merchandise in any store department. Educated customers on promotion. Replenished sales floor merchandise and organized shelves and bins for optional appearances. Opened, shelved, and merchandised new products visually appealing and organized display Harris Teeter/StarbucksClerk/Banister/CashierBaltimore, MD.2021-2022Duties and responsibilities: Greeted Customers and assisted customers in a courteous and businesslike manner. Engaged customers before taking orders. Educated customers on menu items and answered any questions they asked. Discern customers' preferences and make recommendations accordingly, potentially upselling Took orders while paying attention to details (i.e., preferences for roast, dairy, and syrup). Receive and process payments (cash and credit cards). Serve prepared food, like cookies, pastries, and muffins. Prepared and served beverages following recipes. Kept the bar area and equipment clean. Brewed drip coffee as needed. Maintained an empty, dirty dish bin. Wash and put away dishes in the kitchen. Filled the drinking water, coffee, tea, syrups, and fruit infusions containers Maintained a clean dining area, sanitizing tables and chairs, and sweeping crumbs off of the floor. Maintained stock of syrups, bar fridge, pastries, bagged coffee, and merchandise Managed transactions with customers using cash registers Scanned goods and ensure pricing are accurate Collected payments, whether in cash or credit Issued receipts, refunds, changes, or tickets Redeemed stamps and coupons Resolve customer complaints, guide them, and provide relevant information. Maintained clean and tidy checkout Bagged, boxed, or gift-wrapped packages Displayed and organized products in a store for the customers to easily locate Communicated information about product availability, nutritional information, and ingredients Maintained the outlook of the store through dusting, cleaning, and restocking merchandise on the shelves. Helped with preparation for displaysMichaelsReplenishment Team MemberBaltimore, MD20202021.Duties and responsibilities: Greeted customers and assisted customers in a courteous and businesslike manner. Assisted customers, helped locate products, and provided solutions. Completed truck unloading and merchandise duties through the store. Performed product inventory in accordance with established policies and related records. Maintained or changed product displays, including those required for periodic sales events. Maintained seasonal sets and the featured spaces. Merchandise recovery and go-backs. Operated the cash register. Maintained cleanliness of the store by ensuring that maintained duties are completed and by performing duties such as cleaning windows, sweeping floors, and dusting products shelved as required. Participated in the planogram process (POG's) in both SAB and seasonal to ensure they were completed timely. Restocked and placed products on the shelves after receiving the shipments. restocked, arranged, and organized merchandise. Straightened merchandise, stocked shelves, priced merchandise, and set up displays and signs. Used barcode scanners to locate store products, the cost of a product, and product placement. Performed other related duties as required.Career BlazersAdministrative AssistantWashington, DC1999-2003Duties and responsibilities: Greeted Customers and assisted customers in a courteous and businesslike manner. Answering phones and properly navigating callers to the appropriate departments and staff. Assisted in various daily operations. All incoming and outgoing mail gets called out to recipients or sent by post or courier. All other duties as assigned. Greeting guests and hosting meetings with guests Preparing coffee, water, and tea service. office operations, filling of paper in machines, operation of postage machines, copiers, fax machines, filing, making copies as needed, distribution of staff mail arriving by post office box, fax, and email General tidying of office areas. Boardroom, front office, and reception area Managed documents/files. Managed inventory supplies, sourcing for suppliers. Monitored supply inventory weekly. Monitored and maintained all emails and postings. Office support and duties as required Operation and maintenance of the incoming and outgoing faxes include keeping a very organized fax logging system. Operated a switchboard system, answering telephone calls, which consisted of multiple lines and extensions. transferred or directed calls to the party the caller requested. Operated office Xerox, computers, and fax machines. Operation and maintenance of faxes, incoming and outgoing, includes keeping a very organized fax logging system. Organization and maintenance of mail logging systems Received incoming and outgoing calls out to recipients or sent by Canada Post or Courier. Organization of staff schedules and postings (monthly or daily) Set up appointments for staff. organization of staff schedules and postings (monthly or daily). Provided customer service. Receiving and placing orders as directed. Sent out faxes and emails. Sent-out/received in-mail and packages. Scheduled meetings. Set up appointments for staff. Updated calendars, contacted participants, and confirmed communication for meetings. Global Net, Inc.SecretaryReston, VA.1996- 1998Duties and responsibilities: Greeted Customers and assisted customers in a courteous and businesslike manner. Answered phones, properly navigating callers to the appropriate departments, staff, and information callers required. Assisted in various daily operations. Greeting guests and hosting meetings with guests Preparing coffee, water, and tea service. General office operations, filling of paper in machines, operation of postage machine, copier, fax machine, filing, making copies as needed, distribution of staff mail arriving by post office box, fax, and email Greeting guests and hosting meetings with guests Prepared coffee, water, and tea services. Monitored supply inventory weekly. Set up appointments for staff. Set of boardrooms for meetings held by staff. Screened phone calls took messages and routed calls when necessary. Monitored staff notices via bulletin board, emails, and postings. Operated machine that performs binding operations, such as pressing, folding, and trimming on books. Moved controls to adjust and activate the binding machine to meet specifications. Operated and maintained the faxes, incoming and outgoing. Organization and maintenance of a mail logging system in place. All incoming and outgoing mail got called out to recipients or sent by Canada Post or Courier. General tidying of office areas. Boardroom, front office, and reception area General office operations include the filling of paper in machines, the operation of postage machines, copiers, fax machines, filing, making copies as needed, and the distribution of staff mail arriving by post office box, faxes, and emails. All other duties as assigned. Office support and duties.Union Memorial HospitalRadiology Film Librarian ClerkBaltimore, MD19881990Duties and responsibilities: Greeted Physicians and nurses and assisted customers in a courteous and businesslike manner. Completed special projects assigned by the record library coordinators and special projects. Ensured all records returned were data entered and interfiled daily. Ensured timely delivery of patient record requests. Proactively identified any problems or unaddressed issues in the record library and coordinated with the record library coordinator to handle them. Processed and retrieved patients' record requests by using patients' identification numbers. Processed requests for patient radiology films for doctors and patients.EducationCommunity College of Baltimore,General StudiesBaltimore, Maryland 1993-1994Harbor City (H.S.)DiplomaBaltimore, Maryland 1987-1990(Intern Certificate of Radiology at the Union Memorial Hospital Film Library) Skills & abilitiesBindery Machine Operator (3 years)Administrative support (10+ years)Bindery Machine OperatorComputer operations (10+ years)Customer service and relations (10+ years)Excellent communications (10+ years)Filing and data entry (10+ years)General Accounting (10+ years)Telephone switchboard operator (10+ years)Microsoft Word (7 years)WPM-100 (7 years)Microsoft Word (7 years)WPM 100 (7 years)Library Services (10+ years)Sourcing (10+ years)Coffee Experience (10 years)PlanogramsPurchasing (10+ years) |