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Click here or scroll down to respond to this candidateCandidate's Name
East Chicago, IN Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryAdept in menu management and excelling in team collaboration, I significantly enhanced dining efficiency and customer satisfaction at Honey berry pancakes and cafe. My expertise spans hospitality, with a knack for elevating service standards through meticulous attention to health and safety, and superior server support, ensuring a standout customer experience.Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements.SkillsMenu managementTeam CollaborationTelephone receptionServer SupportHospitality and accommodationCustomer ServiceExperienceNovember 2023 - CurrentHoney berry pancakes and cafe - Lansing, IllinoisHostGreeted guests upon arrival and provided them with menus.Answered customer inquiries regarding the menu, restaurant services, and special promotions.Took reservations over phone and in person.Managed dining room layout to maximize efficiency of staff members.Maintained cleanliness of lobby area, including wiping down tables and chairs.Ensured compliance with health and safety regulations within the restaurant.Managed incoming calls during busy shifts.Processed payments from customers using a POS system.October 2022 - October 2023Strack N Van Til - Munster, IndianaDeli ClerkGreeted customers in a friendly and professional manner.Maintained cleanliness of the deli area and equipment.Prepared all food orders according to customer specifications.Stocked shelves with fresh items daily.Rotated product on shelves to ensure freshness.Adhered to health and safety standards while preparing food.Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.May 2021 - October 2022Dunkin' Donuts - Hammond, INCashier Team LeadAssisted cashiers with resolving customer complaints and inquiries.Monitored cashier performance, providing feedback as needed.Performed daily opening and closing procedures for the register area.Maintained a clean work environment by sweeping floors and wiping down counters regularly.July 2020 - October 2021Johnels restaurant - Hammond, IndianaCashierGreeted customers and answered any questions they had about the store's products and services.Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.Issued receipts, refunds, credits or change due to customers.Stocked shelves with merchandise when needed.Education and TrainingJune 2024East Chicago Central High School East Chicago, INHigh School Diploma |
