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Click here or scroll down to respond to this candidateCandidate's Name
St. Louis, MO AreaPHONE NUMBER AVAILABLE (Cell)EMAIL AVAILABLESUMMARY:I am an experienced and established IT professional with an emphasis in Systems Software Analysis, Business Systems Analysis and Security Analysis for a variety of industries namely Manufacturing, Health Care, Tele-Communications, Insurance, Banking, and Government work. I am detail-oriented, a strong team cohesion player with excellent customer service skills, Strong Change Management Lead, can use various technologies, tools, and both excellent verbal and written communication abilities. My strengths include requirements management, .Net applications and Stakeholders/Product Owners, creating user stories, functioning as a liaison, meeting deliverable dates, process improvement initiatives, functioning as a Lead, call center, Data Analysis, SIT and UAT Testing, follow-up skills, and communicating progress made to Stakeholders/Product Owners.TECHNICAL SKILLS:Language: COBOL, JCL, Visual Basic, Visio, Access, Pascal, RPG2, SQL, and C#Environment Platform: IBM Mainframe, Hewlett Packard Mini, UNIX, PCs, and Windows 7Network/Operating: ACF2, TSO, IMS, CICS, DB2, NACOS, MVS, CA7, COe, LAN, WAN, Windows 95/98, 2000, XP, NT, DOS, UNIX and othersApplication Tools: ERP Systems, SharePoint, JIRA, Cherwell, HP Application Lifecycle Methodology (ALM), Business Process Modeling Notation (BPMN), VersionOne, Oracle, ServiceNow, Remedy, Active Directory, Shell Scripting, Create Web Pages, Visio, Unified Modeling Language (UML) and MS Office ApplicationsMethodologies Used: System Development Life Cycle (SDLC), Waterfall, Agile, Brainstorming, andEDUCATION:BSB - Management Information Systems University of Phoenix. Graduated with honors 11/30/09AAS - Information Systems Lewis and Clark Community College. Graduated with honors 05/82CLEARANCES Held:Government Secret Security ClearancePosition of Public Trust Designation (Active)CERTIFICATIONS Held:LOMA: FMLA LEVEL 1PROFESSIONAL EXPERIENCE:PHONE NUMBER AVAILABLEnd Century Technologies (for DCFS Contract Expired)Position Held: Sr. Business AnalystFacilitated and participated in Joint Application Development (JAD) using SDLC, JIRA, Agile and Waterfall methodologies supporting Comprehensive Child Welfare Information Systems (CCWIS and SACWIS)Gather Requirements for Legacy systems from Stakeholders and Scope Document into the Business Requirements Document (BRD), created Functional Specifications document, translate requirements into User Stories using GHERKIN, documented projects, Create Process Flows, Flowcharting for Mainframe and Desktop ApplicationsFunction as a liaison between the Stakeholders, Development Team, and TestersActively participated in Daily Scrum, Stand Up, Backlog Meetings, and Business TemplatesImplement new or modified software and process improvement plans regarding the data migration for DCFS which involved the conversion of data02/21 06/21 Atlantic Digital (SAFB, IL)Position Held: Business Analyst Change Portfolio (Lost Contract)Facilitated and participated in Joint Application Development (JAD), SDLC and Call CenterWorking with Users to create Business TemplatesGather Requirements, Change Request Management (CRM) and transfer into RemedyFunctioned as a Liaison between Stakeholders and ITDocumenting processes and procedures as requiredSupported pre/post implementations for TRANSCOM for process improvement initiatives.02/20 06/20 Amyx, Inc. (SAFB, IL)Position Held: Business Financial Specialist (Due to Covid-19)Facilitated and participated in Joint Application Development (JAD) using SDLC and AgileWorking with and creating reports in Excel, Pivot Tables and Charts for IT and StakeholdersGather Requirements, Change Request Management (CRM) and transfer into VersionOneDocumenting processes and procedures as requiredSupported pre/post implementations for TRANSCOM applications for process improvement initiatives. This involved strong analytical skills and strong communications skills04/18 - 02/19 Kemper Insurance Company HealthCare Experience (St. Louis, MO)Position Held: Business System Analyst 4 (Under New Management)Facilitated and participated in JAD using SDLC for Azure DevOps, using Agile and WaterfallGather Requirements for Legacy systems from Stakeholders and Scope Document into the Business Requirements Document (BRD), Functional Requirement Document (FRD), translate into User Stories, Requirements Traceability Management (RTM), ERP Systems, Change Request Management (CRM), document projects, and flowchartingCreate User Stories for System Integration Testing (SIT), User Acceptance Testing (UAT) Application Lifecycle Methodology (ALM), and JIRA08/16 11/17 IDEXCEL (Contractor for Hewlett Packard Enterprise in St. Louis, MO)Position Held: Sr. Business Systems Analyst (Let go due to Financial Constraints)Actively participated in System Development Life Cycle (SDLC), using Waterfall and AgileGathering, disseminate, and document requirements from Product Owners for Azure DevOps, CRM, participate in system testing, and processes for improvementSupported pre/post implementations for manufacturing applications. This involved converting Legacy systems into web-based Facility Management System - FMS (As-Is into To-Be) eFMS system, strong analytical skills, submitting SQL statements, using ServiceNow, JIRA, data migration, and strong communications skillsRan SQL and Access queries functioning as a Lead, worked Call Center, performed System Integration Testing (SIT) and User Acceptance Testing (UAT)Worked with USPS pricing systems, searching for specific data then modifying that dataCollaborate with other groups and subject matter experts (SME) to resolve all open issuesPHONE NUMBER AVAILABLEnd Century Technologies (Contractor for USDA in St. Louis, MO)Position Held: Sr. Business AnalystProvide Reverse Engineering and Technical Analysis applying to Legacy systems and web-based systems for the USDA using Waterfall and Agile MethodologiesFacilitate and participate in JAD Sessions with Stakeholders, SDLC, legacy and web-based ERP Systems which interfaced with APIs, data migration, document findings, translate requirements into Use Cases or User Stories, Walk-throughs, BRD, FRD, RTM, JIRA, BPMN, Call Center, performed Gap Analysis, addressed compliance issues, submitting CRM, testing web-based systems, SIT, UAT, and submit SQL queriesWorked on the NATS (National Applicant Tracking system) which feeds the CAIVVRS System (this pulls applicants credit data from Transunion, Equifax, and Experian)Functioned as a Lead while acting as a liaison between Stakeholders and Development TeamVerified user and role-based access code (RBAC) followed on Mainframe and Client ServerPerformed Process Improvement Initiatives for multiple projects functioning as a Team Lead03/15 05/15 Xaviant (Charter Spectrum Negotiations fell through with Comcast/Time Warner)Position Held: Business Analyst/Project CoordinatorFacilitate and participate in Joint Application Development (JAD) sessions with System Owners/Stakeholders translating requirements into Use Cases, Business Requirements Document (BRD) and Change Management Request (CRM)Function as a liaison between the Management, Stakeholders, and IT groupsFunctioned as a Security Analyst and participated in AuditPerform Project Management for multiple projects creating dashboards for Management TeamWorked with Application Lifecycle Management (ALM) noting all defects in Remedy11/14 02/15 CACIPosition Held: Business Systems Analyst 3 (Potentially losing the Contract in SAFB, IL)Gather requirements for web-based systems into the Business Requirements Document (BRD), Requirements Traceability Matrix (RTM), Maintenance Screens and submit Change Request Management (CRM) utilizing Waterfall methodologyAnalyze, revise and document system logic using storyboards and standup meetingsParticipated in Joint Application Development (JAD) sessions, process improvement initiatives, and function as a liaison between the customer and CACIWorked in ARIS to document our processes in Business Process Modeling Notation (BPMN)03/13 - 11/13 Northrop Grumman (in St. Louis, MO)Position Held: Business Systems Analyst 3 (Management Reallocated funds for Project)Gather requirements for Azure DevOps for the Legacy systems and the web-based systems ensure a thorough understanding of the BRD, FRD, RTM, User Stories, and CRM.Facilitated and participated in Joint Application Development (JAD) and SDLC with Product Owners using Agile, web-based ERP Systems that used an API to interface, participated in the scrum team, and function as a liaison between USPS and IT TeamsSupport pre/post implementations for the United States Postal Systems (USPS) applications. Executed test scripts/cases, strong analysis, communication skills using storyboards, standup meetings, JIRA, documenting problems, ran SQL queries, and joining tablesTranslates client requirements into technical specifications or User Stories and/or Use CasesExecute test cases/scripts, testing of web-based systems, create User Stories for manual System Integration Testing (SIT), Customer Acceptance Testing (CAT) and HP Quick Test Pro (Automated Testing AAI) document problems in ServiceNow, and worked Call Center11/12 03/13 Diebold Contractor (Remote position)Position Held: Systems Engineer/Analyst III (for Personal Reasons)Participated in JAD sessions to ensure a thorough understanding of the business requirements for web-based systems and function as a liaison between the Stakeholders, SMEsImplement new or modified software and process improvement plans on the ATMsWork with the engineering team, network support personnel, document and resolve open issuesParticipated with customers and IT personnel to mock-up their web page(s) using Sketch11/11 03/12 Asynchrony Solutions (in SAFB, IL)Position Held: Business Analyst III (Lost the Contract)Provide engineering support and technical analysis from Legacy systems to System Owners and system architects developing As-Is and To-Be architectures for Air Force systemsTranslates client requirements into BRD, CRMs, SDLC, User Stories transferring them to the Requirements Traceability Matrix (RTM) performed Gap Analysis and submitting Change Request Management (CRM) tickets for web-based systems and Azure DevOpsFacilitated and participated in JAD, participated in the scrum team meetings offering User Stories, conducted web-based research and testing, SQL, and SIT TestingCreate architectures for Air Mobility Command (AMC) initiatives and store in SharePointSupport pre/post implementations for AMC applications. This entailed strong analysis skills, storyboarding, standup meetings and strong communication skills04/08 04/09 APEX (Contractor for CitiMortgage in St. Louis, MO)Position Held: Business Security Analyst (Contract Expired)Responsible for gathering, analyzing, and evaluating requirements and information regarding the processes, evaluated the conclusions, and offered recommendationsThis entailed strong analysis and communication skills, and documenting problems via RemedyResponsible for monitoring security applications by pulling daily logs of unauthorized users.Verified user and role-based access code was followed on Mainframe and Client ServerModified and executed Shell Scripts to create, modify, or delete multiple logon IDs10/06 03/08 KForce HealthCare Experience (Contractor for Express Scripts in St. Louis, MO)Position Held: Information Security Analyst (Contract Expired)Monitored audit logging system reports as requested. This required providing support and technical assistance as applicable, and coordinating follow-up for technical problemsResponsible for monitoring adherence to established security regulations, policies, procedures, and providing quality recommendations to ensure compliance using best practicesVerified role-based access code (RBAC) was followed on Mainframe and Client ServerFunctioned as a Lead01/06 07/06 St. Johns Mercy HealthCare Experience (Contractor in St. Louis, MO)Position Held: Business Systems Analyst (Contract Expired)Facilitated and participated in meetings with business owners as well as Operations teamDocumented Disaster Recovery procedures ensuring HIPAA standards were followedConducted interviews with supervisors, subject matter experts, and employees01/85 02/05 Electronic Data Systems Corporation (Detroit, MI/St. Louis, MO)Position Held: Business Analyst / Security Analyst (HealthCare Account, GM Manufacturing Account and Sara Lee Corp.)Actively participated in System Development Life Cycle (SDLC) with System Owners/Stakeholders, using the Waterfall and AgileSupported pre/post implementations for manufacturing applications. This involved converting Legacy systems into web-based systems (As-Is into To-Be) on as an-needed basis, documentation, detail to attention, strong analytical skills, submitting SQL statements, strong communications skills, functioning as a liaison, and documenting problem(s)Gathering, disseminating and documenting business requirements as well as participating in system testing, Legacy or web-based ERP Systems using APIs to interface (FLEX System feeds POMS System, Material Systems, fed Material Pull, Maximo, CQis, etc.), performed Gap Analysis, submitting Change Request Management (CRM) tickets for processes for improvement and worked Call CenterFunctioned as a Lead, performed SIT and UATCollaborate with other groups and subject matter experts (SME) to resolve all open issuesVerified user and role-based access code (RBAC) followed across all platforms and marketing arms on Mainframe and Client Server environment(s) and addressed compliance issues |
