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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVE: Seeking interesting new challenges working remotely from home.PROFILE: Experience in working remotely full-time from home for over 3 years.High personable performer in data entry, claims entry, case entry, customer support, and problem solving.EXPERIENCE:Three Months Duty Officer Trainee, Red Cross SEPA Region, Philadelphia, PA, receives local disaster eventnotifications, evaluates notifications and determines Red Cross response, is single point of contact for theon-scene DAT Disaster Action Team responders, monitors safety of DAT members, monitors andsupports DAT members, facilitates notifications and escalations to regional leadership, usesRed Cross Respond proprietary software to manage and track all key aspects of the event response.Part-time volunteer working various shifts and working remotely from homeTen Years Case Filing Specialist, American Arbitration Association, Voorhees, NJ, the industry leader in arbitrationand mediation services. Review new case filings for compliance with minimum filing requirements. Communicate with parties to cure incomplete filings including missing payments. Enter new cases and account and contact information into propriety case management system following established policiesand procedures. Once all requirements are met, apply payment of filing fees and assign cases toappropriate case manager. Case workload included: Commercial, Construction, ICDR International,Cruise Line and High-Profile cases. Member of AAA Innovation Team.Nine Months Data Entry Clerk, Contemporary Staffing Solutions, Voorhees, NJ, Scheduled for a short-termassignment with the American Arbitration Association office which is coordinating the State of NJ SandyMediation Program, interface with policyholders, to facilitate mediation between policyholders with openor unresolved Storm Sandy related claims, and their insurance companies.Five Years Volunteer, Platelet Ambassador, Red Cross Penn/Jersey district; attend community blood drivesto recruit regular whole blood donors to sign up and donate platelets for cancer patients.I also make apheresis platelets donations and granulocytes white blood cells donations as needed.Eighteen Package Handler, FedEx, Lawnside, NJ. A leading provider of delivery services. Follow processesMonths to safely remove target packages from a moving belt, then read, sort, scan, lift and place packages,onto the proper delivery trucks, while placing said packages in the correct assigned shelf positionby zip code, with accuracy rate greater than 99%. Part-time position.Five Years Business Analyst/Estimator/Account Manager/Data Coordinator, Quadriga Art, Pennsauken, NJ.A leading provider of Direct Mail services for Non-Profit and Profit clients.Business Analyst and Estimator: determine cost and project profit and gross margin for each prospectivemailing package. Generate monthly and year to date monthly Excel files that broke down financialdetails including: gross profit, client financial trends, by each client, by each premium, by company division,by company region, company trends, top 10 clients, bottom 10 clients. Review all jobs each month,investigate and report back to top management, including the company owners, all jobs that fell belowacceptable GM%, and jobs where initial financial reporting indicated higher than normal GM%.Account Manager: interface with clients and manage the client's projects, as they process from art andcopy stage to live signoffs. My largest client was CHOP The Childrens Hospital of Philadelphia.Data Coordinator: responsible for the entire data process: data retrieval, data hygiene, coding jobs inLotus, live signoffs to client. Coordinate with HK programmers to ensure data processing is correct.Excel: VLookup, Filtering, Subtotals, Macros. Power Point. Word. File Transfer. Mozilla Firefox.Candidate's Name
Two Years Computer Operator, Open Solutions, Cherry Hill, NJ. A leading provider of outsourcing solutionsfor the banking and financial services sector. Work on site 3rd shift in their IT center; executed nightlybatch processes/backups for 9 system environments displayed on 18 consoles. Perform documented recoveryprocedures for systems, applications, batch and environmentals. Appworx, Networking, File Transfer, SystemMonitoring, CICS, JCL, SNG, AFD Admin, PCS, VSE, VM, VOLLIE, DYNAM, FAQS.Five Years Programmer Analyst, Computer Aid Inc, Wilmington, Delaware.Client: DuPont, a Fortune 100 Chemical company. Provided support & executed processes for proprietarymainframe applications related to product, sales and financial reporting data. CICS, DB2, COBOL, JCLClient site: Merck, a Fortune 100 Pharmaceutical company. Executed processes for proprietarymainframe applications related to sales, market and financial reporting data. Executed processesand jobs to transmit mainframe data to Oracle tables via UNIX. DB2, COBOL, JCL, File TransferClient site: Rohm & Haas, a Fortune 200 Chemical company. Provided development & supportfor proprietary order to cash and financial applications including fixed assets and research projectcosts systems. Performed data extracts & data conversion of legacy data to SAP. Business RecoveryCoordinator for a 25-member IT support team. Coordinated several DR tests with over twenty applicationstesters in NAR and ER. Represented support Team at IT BR planning and lessons learned review meetings.Coordinated Y2K Testing and support for Y2K turnover. 24 x 7 on call support escalation for productionsupport break/fix issues. IDMS, VSAM, CICS, COBOL, ADS/O SAS, JCL, DB2, SQL, IBM Utilities, EDIThree Years Hotline Team Leader, Computer Aid Inc, Wilmington, Delaware.Client site: Rohm & Haas, a Fortune 200 Chemical company. Managed Second Level SupportHotline Team. Resolved requests for general order fulfillment and pricing applications withemphasis on customer relations and problem-solving skills. Served two years as Hotline Team Leader,trained five new associates on Hotline process and clients applications. 24 x 7 on call support,escalation for production support break/fix issues. IDMS, VSAM, CICS, COBOL, ADS/O, SAS, JCL,DB2, SQL, IBM Utilities, EDI, File Transfer.Two Years Customer Service Representative/Accounts Receivable Review, Frankford Health Care System,Philadelphia, PA. A Physician billing group for the 200 doctors affiliated with Frankford Hospital.Resolved customer questions and issues; reviewed patient accounts; contacted health insurancecompanies for payment, reviewed and documented charge codes, expedited medical claims payment.Eight Years General Manager/Operations Manager, Fat Tuesday Restaurants, Baltimore and Philadelphia.Managed two store locations with combined sales of $ 1.7M. Hired, trained, and supervised ninemanagers and staff of forty employees. Fully responsible for operations, payroll, and bottom-line profitand loss for both stores. Increased profits by doubling sales within four years without increasing staff size.Five Years Confidential Assistant to the Comptroller/Budget Examiner, Office of Management and BudgetCounty of Camden, NJ. Prepare and monitor annual $175M budget; Budget Liaison to Public WorksAdministrator, Court Administrator and Hospital Administrator. Conducted special projectsand composed correspondence for the Budget Director and the County Administrator. Prepared County wideexpenditure monitoring programs and expenditure projections.Two Years Acting Director of Ancillary Services, Managed Camden County Insurance Office, with budget of$7M and five full-time employees. Managed County insurance operations in General Liability, Property,Fleet Bonds, and Workers Compensation. Coordinated the Countys self-insured hospitalization, prescriptionand dental plans for 3,400 employees. Coordinated insurance activities with County Administrator,Department and Division Heads, insurance brokers, and contracted health service and health admin providers.Three Years Lower Township Committee Member Elected to a local government body, charged with legislative andexecutive powers and responsibilities to manage a municipality of 17,000 year-round and 50,000 Summerresidents. Prepared and administered annual budget of $10M. Oversaw 100 full time and 15 part-timeemployees. Committeeperson in charge of Finance, Federal & State Grants, and Recreation. Initiated costsaving programs which saved a million dollars within three years. Implemented zoning code changes whichgreatly increased the control of housing development and helped protect one of the worlds most importantflyways.Candidate's Name
EDUCATION:BA Political Science, Richard Stockton State College, Pomona, NJDiploma in Computer Programming, Chubb Institute, Springfield, PARutgers University Extension Division, New Brunswick, NJCompleted five, thirty-hour courses, including: Municipal Fund Accounting, Municipal Finance Accounting,Municipal Budget Process, Municipal Current Fund Accounting, and Municipal Capital and Trust Accounting |
