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Click here or scroll down to respond to this candidateProfessional summary Fiscal Specialist with over 13 years of experience in managing financial accounts for thousands of clients using advanced software like Quickbooks, Oracle, SAP, and Excel. Demonstrates expertise in customer support, training, and financial reporting, ensuring accuracy and efficiency in all fiscal operations. Committed to driving process improvements and fostering positive client relationships through innovative problem-solving and meticulous attention to detail. Employment historyFeb Street Address - Present Fiscal Accounts Manager III, Maryland Department Health and Mental Hygiene Baltimore, MDOct Street Address - Nov 2021 Remote Customer Service Associate, Washington Suburban Sanitation Commission Laurel, MD Finance and accounting Candidate's Name
Addressing customer billing and service inquiries Appointment scheduling and setting Call center representative Accounts receivable Inventoried spreadsheets Responded to inquiries and issues Collected and documented orders Assisted customers via live chatFeb 2012 - May 2018 Assistant Funeral Director, Benton Removal Service Candidate's Name , adjustments, and refunds while ensuring accuracy in premium and free medical program tracking. Drive efficient account management through meticulous bookkeeping, accounts payable/receivable oversight, and proactive collection strategies. Address client concerns and case management changes, providing exceptional customer service and fostering positive relationships.Review and analyze complex spreadsheets to identify active clients in various medical programs, ensuring data integrity and program compliance.Contribute to team success by assisting colleagues, streamlining processes, and implementing innovative solutions for fiscal account management. Corey BentonFiscal SpecialistGlen Burnie, MD 21061, Glen Burnie, US, 21061PHONE NUMBER AVAILABLEEMAIL AVAILABLE Verifying legal documentation needed to complete the funeral process Assisting the Funeral Director in the cremation process Dec 2015 - May 2017 Operations Supervisor, AEX group Supervising and dispatching for up to 40 independent contractors Corresponding with pharmaceutical distributors to ensure the safe accurate delivery of supplies Using Microsoft Excel to analyze data by creating and maintain spreadsheets Assisting my dispatch team to address customer service, vendor, and employee concerns by phone Verifying our contractors accounts to ensure payroll accuracy Nov 2014 - Dec 2015 Director of Central Supply, Lorien Columbia Using Microsoft Excel to analyze data regarding department budgets Using spreadsheets to sustain a supply level needed for the proper and special care needs of our residents Applying payments to clients accounts Verifying clients insurance before making purchases Making sure all monies collected were applied to the proper client account by the end of the business dayMay 2006 - Sep 2011 Warehouse Supervisor, Mikade Delivery Service Responsible by coordinating time sensitive delivery of merchandise Secure mail management and delivery Coordinating inbound and outbound freight delivery Updating spreadsheets to mirror the changes in the supply levels EducationApr 2022 - Present Professional Certification in Intuit Bookkeeping Professional Certificate CourseraCoursesApr 2022 - Present Professional Certification in Intuit Bookkeeping Professional Certificate at Coursera Skills Human ResourcesExperiencedMicrosoft OfficeExperiencedPayrollExperiencedSchedulingExperiencedTime ManagementExpertWordExpertBillingExpertOffice ManagementSkillfulOutlookExpertData EntryExpertMedical TerminologyExperiencedOrganizational SkillsExpertQuickbooksSkillfulTrainingExperiencedAnalysisSkillfulDocumentationExperiencedCustomer supportExpertCRMExpertAccountingExperiencedSupervisingExperiencedRecruitingSkillfulConflict managementSkillfulHospitalitySkillfulTypingSkillfulWindowsSkillfulAccounts PayableExpertAccounts ReceivableExpertGeneral LedgerSkillfulBookkeepingSkillfulFinancial ReportingSkillfulAccount ManagementExpertBalance SheetExperiencedCase ManagementExpertAccount ReconciliationExpertFinancial AnalysisSkillfulBank ReconciliationSkillfulEpicExperiencedMicrosoft ExcelExperiencedMicrosoft PowerPointSkillfulBudgetingSkillfulCash managementSkillfulERPSkillfulSAPSkillfulATSBeginnerWorkdayBeginnerNetSuiteBeginnerPricingBeginnerFraudExperiencedProject ManagementExperiencedRisk AssessmentExperiencedData VisualizationBeginnerVendor ManagementExpertStrategic PlanningExperiencedProcess ImprovementExperiencedProblem SolvingExpertLanguages American sign languageNoviceHobbies I enjoy spending time with my family, live sporting events and fishing. References Cierra MaloneState of MarylandEMAIL AVAILABLE / PHONE NUMBER AVAILABLEYvonne SatchellState of MarylandEMAIL AVAILABLE / PHONE NUMBER AVAILABLE/pre> |
