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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLELINKEDIN LINK AVAILABLEPROFESSIONAL EXPERIENCEStrategic Decisions Group (Princeton, NJ) 2012 2023 Director Human Resources and Operations 2018 2023 Human Resources Led HR strategy, operations, and talent management while also establishing a company culture that emphasized values and collaboration. Fostered an analytics-driven culture by seamlessly blending talent performance and engagement metrics with key business indicators, including cost, innovation, customer satisfaction, project profitability, new client acquisition, client retention and thought leadership. Pioneered an incentive and variable compensation system that not only increased employee satisfaction by 25% but also contributed significantly to the firm's revenue growth. Orchestrated end-to-end recruitment and staffing programs, aiding business leaders in strategic hiring and efficient staffing. Revamped talent management processes such as orientation, performance management, and competency-based compensation, elevating organizational performance and fostering a thriving culture of excellence. Successfully created and implemented a review of the firm partners, which included introduction of a comprehensive automated Qualtrics 360-degree feedback and performance review system. Successfully led the CEO review process, delivering detailed reports and strategic insights directly to the Board members Drove the learning and development strategy for employees by identifying skill gaps between company requirements and current staff abilities, then designing and implementing a plan to address that gap. Mentored and managed 7 support team members across various geographies, including the US, Germany, Lebanon, India, and Hong Kong.Operations Led organizational restructuring efforts across India, Hong Kong, and Lebanon that minimally impacted business goals and daily operations. Achieved up to 40% cost reduction by devising cost optimization strategies, including streamlining operations through relocating support services to cost-effective locations, establishing HR shared services, and negotiating with benefits vendors, such as insurance companies, to lower employee benefit costs for the firm. Led operational aspects and change management initiatives for a healthcare consulting firm acquisition, ensuring seamless integration and alignment to meet business goals. Guided firm through successful transition from in-person client engagement to remote delivery during COVID-19 pandemic, subsequently orchestrating seamless return to hybrid work environment. Directed annual operating plan development and implementation process, encompassing budgeting of a $8-10M budget, capacity planning, revenue management, and sensitivity analysis. Developed and presented annual "state of the firm" analytics to leadership, including employee metrics, revenue and profitability metrics, client metrics, and partner performance metrics, assisting in defining strategic initiatives for the following year using Power BI and Tableau. Collaborated with finance, IT, and marketing teams to develop and implement special projects including a Microsoft Office implementation. Provided legal support including reduction in force, layoff plans, and communications to affected staff for closure of legal entities in other countries. Ensured compliance with federal and state employment laws when laying off teams during restructuring, including the Age Discrimination in Employment Act (ADEA) and Title VII of the Civil Rights Act of 1964: Discrimination based on race, color, religion, sex, or national origin. Ensured compliance with General Data Protection Regulation (GDPR). Associate Director Human Resources 2014 - 2018 Directed diverse HR functions globally, including recruitment and staffing, onboarding, offboarding, performance management, compensation and benefits management, employee relations, automations, and analytics. Harmonized operations and actualized "ONE FIRM-FIRM" vision across India, Hong Kong, US, Germany, and Lebanon, fostering a cohesive organizational culture. Played a key role in CEO succession planning by implementing a comprehensive and detailed evaluation process. Led a team of 7 direct reports, including business unit human resources managers, corporate team designing, and payroll. Conceptualized, designed, and implemented the automated Time and Expense system, Performance Review System and Employee Intranet Portal for the organization. Collaborated with marketing team to successfully orchestrate exclusive Global Learning Fair, bringing together staff members, clients and partnering firms from 4 continents for knowledge-sharing and team-building activities, fostering a vibrant and collaborative atmosphere.Manager Human Resources 2012 - 2014 Orchestrated end-to-end Employee Lifecycle, including recruitment, onboarding, employee relations, total rewards, compensation and benefits, and separation, for Asia-Pacific region, encompassing India and Hong Kong. This includes crafting and rolling out the Employee Handbook. Managed knowledge resources, facilitated communications, championed values and culture, and guided performance management. Led annual market compensation benchmarking, title benchmarking, defining compensation scales, and a compensation strategy that ensured fairness and transparency. Launched an ambassadorship program facilitating employee relocation across offices to learn diverse cultures, clients, and projects, enhancing Asia-Pacific engagement, boosting performance, and fostering a cohesive organizational culture. Program managed public relations efforts both for firms branding as well as senior leadership. IKEA South Asia (India)Human Resources Business Partner, South Asia 2009 - 2010 Orchestrated entire employee life cycle, including recruitment, onboarding, employee relations, compensation, and separation, for personnel in India, Pakistan, and Bangladesh. Developed well-received new hire orientation program. Harmonized policy handbooks across countries, meticulously considering local laws, regulations, and norms. Pioneered a compensation benchmarking initiative with Mercer Paymonitor, enabling data-driven HR strategies to refine roles, job descriptions, and compensation scales for targeted market compensation positioning. HCL Technologies (India)Manager Human Resources 2006 - 2009 Spearheaded innovative orientation programs that achieved a 100% retention rate for new hires in the critical first 90 days. Designed, implemented, and managed the employee intranet portal for approximately 60k employees. Led HRIS/ HR automation projects including the implementation of Time & Expense Management, Alumni Connect, and Predictive Attrition Quotient, while also conducting end-user trainings. Additionally, served as an SAP-HCM functional consultant. Implemented a Career Management process and portal for over 60k employees, resulting in the firm being recognized and awarded the ET Smart Workplace Award. Led the employer branding program, earning several awards including the Hewitt Best Employer Award. Infosys Technologies (India)Associate Consultant- Human Capital Management 2005 - 2006 Worked on an implementation project for a leading US Bank as Module Lead, Peoplesoft-HR. EDUCATIONMaster of Business Administration in Human Resources Management Development Institute - Gurgaon, India Bachelor of Business Studies College of Business Studies - Delhi University ADDITIONAL Senior Certified Professional (SHRM-SCP) Society for Human Resource Management Senior Professional in Human Resources (SPHR) Human Resource Certification Institute Competence Profiling Garuda Six Sigma Yellow Belt SAP HR Functional User Training Peoplesoft HR Functional User Training SABA - Learning Management System People Capability Maturity Model |
