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Title Customer Service Representative
Target Location US-OH-Cleveland
Email Available with paid plan
Phone Available with paid plan
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RebeccaBairdPet CareCoordinatorCandidate's Name
Street Address  Rocky River DrCleveland, OH 44135-1947PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsProficient with all administrative aspects of client care for a clinic, daycare, boarding, and grooming business including booking, scheduling, phoning customers, patient recordkeeping, payment processing, and invoicing.ExperienceMetropolitan Cleveland East/ Customer Service RepresentativeFebruary 2024-April 2024Assist in a clinic emergency room, interacting with multiple clients daily. Answer a multi-line phone system, create charts, document conversations, doctor messages, take payments, room clients, prepare paperwork, ensure records are scanned in, use vocera and overhead paging system.Time Off-April 2023-February 2024Feel free to ask me about it.Family Caregiver-November 2022-April 2023I stayed home to take care of a sick parent until their passing.Bartels Busack Pet Hospital/Customer ServiceJan of 2022-Feb of 2023, Parma, OHAssist in a clinic with 2-4 doctors, interacting with multiple clients daily. Answer a multi-line phone system, create charts, document conversations, schedule appointments, create food invoices, take payments, help out in daycare and resort as needed, and clean nightly.Paws at Play Daycare and Resort / Pet Care CoordinatorJANUARY 2014 - July 2020, N ROYALTON, OHAssist in a clinic with 2-6 doctors, interacting with 60+ clients daily. Answer a 5-line phone system, fill and call in prescriptions, file charts, room clients, schedule appointments, create invoices, accept payments, and clean as needed.West Park Animal Hospital / Medical ReceptionistFEBRUARY 2010 - January 2014 CLEVELAND, OHAssist in a clinic with 4-6 doctors including emergency hours, interacting with 100+ patients daily. Answer a 5-line phone system, fill and call in prescriptions, file charts, room clients, schedule appointments, create invoices, accept payments, and clean as needed.EducationRemington College / Medical AssistingAPRIL 2009 - JANUARY 2010, N OLMSTEAD, OHFirst Aid and CPR Certified, HIPPA and OSHA trained. Patient assessment, basic lab procedures, urinalysis, strep, pregnancy, and hematocrit testingPremier Physicians / Medical Assistant ExternshipNOVEMBER 2009 - JANUARY 2010, LAKEWOOD, OHOperate pulse oxygen machines and Medical Manager, room patients, fill charts, call in prescriptions, answer phones, confirm appointments, process insurance information, record vital signs.AwardsEmployee of the month, Honor Roll all semesters, exceptional attendance

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