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Click here or scroll down to respond to this candidateCandidate's Name
Atlanta, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEnergetic Administrative Professional with a multitude of versatile skills that adapts excellently into any office setting.Advanced understanding of customer needs with diligent assessment resulting in superior customer service and high levels of customer satisfaction. Progressive thinker with tremendous interpersonal communication and a proven history as a trusted consultant, liaison and assistant with a commitment to integrity,quality,and performance excellence. Dynamic personality captures client confidence, instills comfort and generates repeat and referral business. Natural ability to cultivate to any environment that promotes team work and generates high levels of employee moral.Ability to work in a fast-paced environment,meet time deadlines, and I perform at my best under pressure.Possess great organizational and record-keeping skills.Possess the ability to speak and communicate effectively with customers and employees,both verbally and in writing.I also absolutely love meeting and helping people in any way that I possibly can.Authorized to work in the US for any employerWork ExperienceLife Insurance AgentGlobe Life Liberty National-Alpharetta, GAJuly 2024 to Present Analyzed clients' financial situations to determine appropriate life insurance coverage options Presented and explained various insurance policies to clients, highlighting benefits, features, and premiums Achieved Producer of the Month over the entire Branch the first month I was employed by effectively selling insurance products to new clients that I generated using my social media platforms only. Collaborated with underwriters to expedite the application process and ensure timely policy issuance Provided exceptional customer service by promptly addressing inquiries, resolving issues, and processing policy changes Maintained accurate records of client interactions, policy details, and commission payments in CRM system Attended industry conferences and seminars to stay updated on market trends, product knowledge, and regulatory changes Demonstrated expertise in analyzing risk factors for different age groups and recommending suitable coverage options accordingly Served as a trusted advisor to clients during claims processes by guiding them through necessary documentation requirementsAdministrative AssistantCapstone Logistics, LLC-Forest Park, GAAugust 2015 to June 2024Detailed coordination of a complex operation involving many people and numerous facilities within a warehouse temperature controlled setting. Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements Coordinated and organized company events, including conferences, seminars, and team-building activities Prepared and edited correspondence, reports, presentations, and other documents as needed Maintained office supplies inventory by anticipating needs and placing orders in a timely manner Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents Assisted with the onboarding process of new employees by preparing necessary paperwork and coordinating orientation sessions Handled sensitive information with utmost confidentiality while maintaining data integrity at all times Acted as a liaison between executives and internal/external stakeholders to facilitate effective communication flow Developed strong relationships with vendors to negotiate favorable terms for office supplies procurement resulting in cost savings of XX% Managed and updated company databases, ensuring accuracy and completeness of information Responded to inquiries from clients/customers in a timely manner, providing accurate information or directing them to the appropriate department/personnel for assistance Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office Collaborated with cross-functional teams on special projects/initiatives such as process improvement initiatives or system implementations/upgradesWheelchair AgentUnifi-Atlanta-GAAugust 2020 to October 2022 Directing passengers through Customs, Immigration, and Quarantine Assisted passengers with disabilities in navigating the airport and boarding or disembarking from aircrafts Provided personalized assistance to wheelchair-bound passengers, ensuring their comfort and safety throughout their journey Effectively communicated with passengers to understand their specific needs and preferences Collaborated with airline staff and ground crew to coordinate wheelchair requests and ensure timely service Demonstrated strong problem-solving skills by resolving any issues or challenges faced by wheelchair- bound passengers during travel Maintained a high level of professionalism while interacting with passengers, maintaining confidentiality and respecting privacy at all times Ensured compliance with all safety regulations and procedures when assisting passengers in wheelchairs Trained new employees on proper techniques for safely maneuvering wheelchairs through various areas of the airport, including security checkpoints and boarding gates Collaborated closely with airline customer service representatives to address any concerns or special requirements of wheelchair users Demonstrated empathy towards individuals facing mobility challenges, offering emotional support as needed Proactively identified potential obstacles or hazards that could impact the safe transport of individuals using wheelchairs, taking appropriate measures to mitigate risks Increased customer satisfaction by providing exceptional service tailored specifically for each individual's unique needs Assisted passengers in transferring from wheelchairs to aircraft seats, ensuring their comfort and safety throughout the processSecretaryMusic South Corporation-College Park, GASeptember 2007 to August 2015Assisted the President of The Company with new business development activities by aggressively seeking networking opportunities while performing general administrative tasks. Managed and maintained executive calendars, scheduling appointments and coordinating meetings Screened and directed incoming calls, providing information and taking messages as necessary Prepared correspondence, reports, memos, and presentations for executives using Microsoft Office Suite Organized travel arrangements including flights, accommodations, and itineraries for executives Maintained confidential files and records in accordance with company policies Coordinated logistics for conferences, seminars, and other corporate events Ordered office supplies and managed inventory to ensure smooth operations of the office Administrative AssistantCity of East Point-East Point, GAMay 2003 to August 2015Answering, directing phone calls, taking dictation, providing information to visitors, organizing, scheduling appointments, meetings, travel arrangements, maintaining contact lists, filing systems, databases, and updating office policies and procedures EducationHigh school or equivalent in cosmetologyTri-Cities High School - East Point, GAAugust 1996 to April 1998Skills one network Schedule management Financial Report Writing Microsoft Powerpoint Upselling Event Planning Cake Decorating Microsoft Excel Personal Assistant Experience English Receptionist Administrative Assistant Data Entry Typing Records Management Logistics Organizational Skills Merchandising Account reconciliation Budgeting Customer service Apex Recruiting Balance sheet reconciliation Marketing Expert Human Resources Payroll Microsoft Office Microsoft Outlook Billing Intranet Basic math Office Management Accounting Interviewing Fundraising Leadership Bookkeeping English Public Relations Accounts Payable Word WIN System QuickBooks Sales Accounts Receivable Business Development Research Management Negotiation Conflict Management Project Management Events ManagementCertifications and LicensesDriver's License |
