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Chicago, Illinois PHONE NUMBER AVAILABLE EMAIL AVAILABLEFocused, results-driven Executive Assistant with extensive experience working within fast-paced positions to provide all- encompassing support to company executives and staff, with an emphasis on targeted plans, productive office activities, and superior service. Knowledgeable, innovative, and motivated employee who creates customized solutions and positive outcomes. Strong communication skills to work with individuals of varying professional levels, areas of expertise, and personal backgrounds. Exceptional management skills to lead individual or team activities. Proven record in achieving goals.AREAS OF EXPERTISEOffice Administration and Management Executive-Level Support High-Volume Internal and External Communications Scheduling/Calendar Management Meeting and Event Planning Creation and Distribution of Online and Written Materials Data Research, Analysis, and Management Documents, Records, and Reports Special Projects Positive Improvements HIGHLIGHTED ACHIEVEMENTS Consistently exceeded objectives, earned top marks on reviews, and garnered praise from internal and external contacts. Continually given increased accountability and critical business functions due to outstanding performance. Effectively managed a range of initiatives and activities, often happening concurrently, from inception to completion. Took on any task asked to do in the spirit of teamwork. Maintained the highest level of accuracy, completeness, and confidentiality on all documents, records, and reports. Implemented internal improvements for all employers that contributed to overall efficiency and effectiveness. Initiated collaboration with team members, which resulted in better innovation, communication, and results. Built positive relationships with clients that led to repeat business and referrals. Credited as an enthusiastic, productive team player who proactively learns new skills to assist in more areas of work. Gained experience that transfers well to any position involving administrative support to leadership teams. EXPERIENCEMetra Chicago, IL 2023 2024Assistant Secretary to the Board of Directors 12/2023 6/2024 Capably manage a range of administrative functions that support the Board of Directors as well as the company as a whole. Worked with a high volume of internal and external contacts by telephone, through email, and in person. Built rapport and developed solid working relationships while discussing needs, offering information, answering questions, scheduling meetings, and assisting incoming guests. Served as a main point-of-contact and a liaison between parties. Provided executive-level administrative support to the Board of Directors. Managed calendars and day-to-day schedules. Arranged accommodations for meetings inside and outside of the office. Researched and compiled information prior to meetings. Made preparations in meeting spaces and attended meetings to take minutes and offer assistance. Prepared and distributed written and online documents that ranged from detailed company reports to general correspondence. Utilized a variety of software systems to write, submit, and manage documents, records, and files. Took on additional duties as needed, often assisting with special project and overflow work. Candidate's Name
Page 2 of 2 PHONE NUMBER AVAILABLE EMAIL AVAILABLEInland Private Capital Corporation Oak Brook, IL 2021 2023 Closing Specialist 10/2021 2/2023Managed a large pipeline of active deals in the closing stage for investments into 1031 exchanges. Communicated with all involved parties to coordinate closing activities, including financial professionals, investors, and qualified intermediaries. Managed validation of documentation to regulate underwriting and closing requirements. Inland Real Estate Investment Corporation Oak Brook, IL 2006 2020 Marketing Operations Coordinator 4/2012 9/2020 Played a key role in the entire marketing cycle, from strategy development, creation of marketing materials, and coordination of events to performance tracking and reporting of results to the leadership team. Oversaw internal and external business communications. Collaborated with sales and marketing teams to define social and digital marketing strategies. Developed template email responses to streamline communication with financial representatives and broker dealers. Wrote quarterly stockholder letters. Regularly updated content on LinkedIn. Proofread all digital and printed marketing material to ensure high quality content and uniformity in messaging. Organized all aspects of each marketing event. Arranged for meeting accommodations, food and beverages, and AV needs. Created event schedules. Led site walk-throughs and meetings prior to events to go over checklists and delegate assignments to staff.Administrative Assistant 12/2006 4/2012Developed and managed administrative processes that helped the company achieve objectives and improve efficiency. Served as the liaison between internal and external parties that included the sales team, the marketing department, senior management, and executive administrative assistants. Handed management of communication to executives by taking and making phone calls, reviewing and prioritizing mail, and typing correspondence. Managed, analyzed, and reported company data. Provided updated project statuses and ROI performance reports. Collected, calculated, and reported on expenditures and statistical data to inform senior management. Organized and maintained filing and document management systems by coordinating, archiving, and purging files. Conducted research to obtain relevant data per staff requests. Suggested improvements for a diverse range of documentation, including interoffice correspondence, reports, and presentations. Arranged travel and hotel accommodations for 3 senior executives for business meetings and trips across the U.S. EDUCATIONBachelor of Arts in English Composition and Print University of Wisconsin at Whitewater TECHNOLOGYStrong understanding and frequent use of many types of technology, including Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Adobe products (Acrobat), customer relationship management tools (Salesforce), company- and industry-specific systems, cloud environments, and web-based applications. |