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Title Customer Service Human Resources
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Ridgeview DR p: PHONE NUMBER AVAILABLEAtlanta, GA email: EMAIL AVAILABLEIndustry Accomplishments: Exemplify leadership qualities and professionalism, backed by a consistent, verifiable record of achievement in sales increase and exemplary service. A culinary apprentice trained formally with knowledge of food and beverage production, sales, service, and budgeting cost controllable. Extensive experience People Management, Planning, fostering teamwork, giving feedback, customer service, developing budgets, self-motivated, high-energy level, multi-tasking, knowledge of computer-based POS systems.Cater to you: Southern Routes Catering Take Me Out 11/17- 07/2024Chef Owner Operator: plan and budget menu items, interact with customers to resolve concerns, hire, train and set standard for employee retention and take disciplinary action when needed. Work with county and city officials to maintain code compliance. Develop recipe data-based train staff on the usage, fill position when necessary.Operating Partner: Pizza Fire 3/17 09/17Inventory, P&L, scheduling of 25 team members, cash reconciliation for high end pizza concept.General Manager: Pizza Hut 6/16 to 4/17Staffing, scheduling, inventory, food safety compliance, managed 15-20 team members.Labor Ready Temporary Service 4/14_6/15 U.P.S. Cooperate offices.Work temporary position in the restaurant industry usually daily assignment, while pursuing a career position. Currently UPS cooperate headquarters Alpharetta, Ga.Six Flags over Georgia 3/11 to 10/12Customer Service: Interact with and direct guest to attractions and rides, help keep facilities clean. Seasonal job while attending school.New Violette Restaurant Decatur, GA 12/03 to 09/10 Manager/ChefTask to design upscale cost-efficient menus for country French concept. Interact with employees and customers to ensure quality of service. Develop employee-training program for food safety. Responsible for managing the daily operations of the kitchen area, 28% food cost, overall understanding of HACCP, ability to motivate staff and to continually improve performance. ReAchievementsIncreased sales by 5%: actively working in the community and positioning staff in a position to succeed Trough training and effective communications of expectation and goals. Develop cost effective menus by use of seasonal items increasing profits.Education and certifications:American Culinary Federation Formal Culinary Apprentice, 3 yearsAtlanta Technical College 2011/2014 Hotel Restaurant Tourism ManagementAtlanta Technical College 1/2015 / 05 /2017: Business Administration ManagementAttanta Technical College 5/2017/ 01/ 2018: Administrative MarketingCertifications:Safe-serve Manager, Customer Service, Human Resources Supervision and Leadership, Event Coordinator, Restaurant Manager, Hotel Management Specialist Operations, Front Office Manager, Travel Agency Operations, Hospitality Accounting, Human ResourcesCertified Marketing Specialist Atlanta Technical College 2011 to 2016Student 3.3 GPAStudent Volunteer/ Intern Banquet set upSet up meeting space according to client to needs of purpose of functions, interact with client assuring that the event and accommodations are as agreed upon, book clients in the reservation system for future events.

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