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PROFILEHighly qualified administrative professional with over twenty years of experienceproviding executive support in a variety of settings. Strong background in data management, customer service and accounting. Open communicator proficient in both oral and written, a focus on building relationships and problem solving. Responsible individual with a solid work ethic who excels at multi-tasking in fast paced environments. Team player with detail orientation and strong record for meeting goals and deadlines.RELEVANT EXPERIENCEAdministrative Assistant II, Tactis, LLC, 10/2022 to 10/2023 Provided remote support for clients/patients involved in medical research programs including follow up and processed daily reports. Virtual interaction with patients, providers, researchers and consortium members via phone, email, text, and live chat.Shipping Coordinator, Monier, Inc., CA, 03/2022 to 09/2022 Remote contract position providing customer service nationwide for domestic and international shipping of high-end parcels. Managed broad communication platforms for customers/management. Monitored online orders, submitted daily reports, uploaded documents. Accounts Receivable Clerk, Coachella Valley Rescue Mission, 05/2021 to 01/2022 Promoted from Security Team Lead to accounting to assist with processing hundreds of monthly payments, often adding new accounts. Lean staff worked efficiently to ensure correct monetary balancing with bank reports, preparing deposits and timely record keeping. Senior Partner Support Coordinator, WalMart eCommerce, 08/2020 to 11/2020 Provided remote support for business owners nationwide needing assistance with WalMarts online marketplace platform. Accounting Clerk (Contract), Elwood Staffing, 02/2020 to 05/2020 Coordinated with manufacturing locations nationwide to support accounts payable needs and assisted with processing large month-end check runs. Sales Consultant, CarMax, 02/2017 to 06/2017 and 08/2018 to 02/2020 Provided customer service for auto appraisals, financing and purchases. Helped facilitate employee meetings and monthly volunteer events. ADDITIONAL & CONTRACT EXPERIENCEAccounts Payable Clerk, Roof Rx, 03/2018 to 07/2018 Office Coordinator, HB Staffing, 09/2017 01/2018Recruiter, Go-Staff, 06/2017 to 09/2017Administrative Assistant, Robert Half Staffing, 02/2017 to 06/2017 Registrar, National College of Technical Instruction, 04/2013 to 11/2015 Computer Networking CertificateGlendale Community College, Glendale, CAGeneral CurriculumUniversity of Nevada, Las Vegas, NVHigh School DiplomaSmoky Hill High School, Aurora, CO Customer Service Excellence Proficient in Microsoft Office inc. ActiveDirectory and other software programs E-Commerce Employee Orientation Escrow Communication Skills (oral/written forLive Chat, Email, In Person, Phone) Meeting Facilitation (Zoom, Teams) Presentation Skills Recruiting and Interviewing Administrative Assistant Experience Technical and Help Desk Support Event Planning Accounting and Accounts Payable Project Management Case Management Account Management Human Resources Research Office Management Leadership Computer Networking Active Directory Quality Assurance Negotiation LogisticsCandidate's Name
A D M I N I S T R A T I V E P R O F E S S I O N A L