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Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEOBJECTIVEI am eager to pursue a position within your company that maximizes my talents of training and management, quality assurance, customer relationship management, and program development. EDUCATIONDEVRY UNIVERSITY Columbus, OHAssociates of Applied Science Grade Point Average: 3.5 Aug. 1998 Feb. 2001 Focus: Applied Science of Electronics Accomplishment: Senior Project Leader PROFESSIONAL EXPERIENCELANDSCAPING & MOORE SERVICES Detroit, MIFounder & Owner Apr. 2021 Present Remodel and rehabilitate homes across the metro-Detroit area by providing quality painting, masonry, landscaping, carpentry, and repair services Confidently communicate company mission, services, and customer testimonials to community members BUCHAREST BAR & GRILL Detroit, MIRestaurant Manager & Mixologist Apr. 2019 Present Cultivate exceptional customer experiences by warmly greeting patrons and delivering timely and responsive service Establish a positive and collaborative work environment for front facing employees Effectively conducted interviews and successfully spearheaded the hiring and training process for over 25 employees Creatively maintained high sales revenue by adapting to COVID-19 safety protocol and partnering with DoorDash and UberEats to continue providing popular food items Acquired ServSafe Food and ServSafe Alcohol certifications to perform bartending services FORD MOTOR COMPANY Bingham Farms, MITest Engineer Dec. 2011 Apr. 2020 Examined strain gauges and anthropomorphic test devices to ensure and gather car crash simulation data Helped direct departments staffing, training, scheduling, customer service, troubleshoot, and inventory operationsDELAWARE NORTH Detroit, MIMixologist Apr. 2013 May 2019 Developed extensive knowledge of Delaware North offerings and standards to prepare classic and innovative beverages, recommend specials, and replenish drinks as needed Solidified a strong customer base by consistently providing prompt service, reliably managing sales transactions, and building positive, professional rapport with guests EMERSON Cleveland, OHBench Technician Feb. 2004 Jan. 2013 Confidently utilized technology to conduct computer programming, product design, and troubleshooting Tested, solded, and repaired electronic equipment with precise attention to detail and safety protocols Regularly communicated with customers regarding inquiries about the companys products and services |