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DispatcherMontgomery, OHEMAIL AVAILABLEPHONE NUMBER AVAILABLETo contribute to the success of an organization by providing excellence and professionalism in an constant effort to improve myself and assist others Authorized to work in the US for any employerWork ExperienceFraud Prevention SpecialistMacy's Credit and Customer - Mason, OHOctober 2015 to PresentPerform duties as a supervisor for fraud prevention. Verifying customers and purchases again fraud. Communications DispatcherKings Island - Cincinnati, OHApril 2013 to PresentProvide emergency and non-emergency communication and information for all department within for a major amusment park.DispatcherComair Airlines Inc - Cincinnati, OHOctober 1999 to October 2012Prepare flight plans and file them with Air Traffic Control Obtain weather information for flight's route and destination. Prepare fuel and passenger loads for flight. Follow and assist flights to their completion.Service Coordinator/DispatcherPriority Dispatch Inc - Cincinnati, OHDecember 1994 to September 1999Supervise drivers as well as establish and assign routes. Maintain contact with customers in regard to their inventory as well as mediating problems with customers and drivers. Oversee the warehousing, receiving and delivering of electronic equipment parts to field locations. Prepare documentation for billing purposes Perform the duties of a delivery driver by covering any schedule driver's route when they are absent. FirefighterCity of Montgomery Fire Division - Montgomery, OHSeptember 1993 to December 1994Performed the duties of a firefighter such as training, record keeping, payroll, etc Maintained and repaired equipment and station as needed and was in charge of maintaining and keeping records on fire hydrant system. In charge of crew in Officer's absence.Firefighter/LieutenantSycamore Fire & EMS - Cincinnati, OHMay 1984 to September 1993Performed the duties of a firefighter and that of a lieutenant, such as training, record keeping, payroll, etc. Maintained equipment and station and made repairs as needed. EducationAssociate in Security AdministrationCincinnati State Technical and Community College - Cincinnati, OH 1999Associate in Security AdministrationCincinnati Technical College1974AssociateSkills Call Center Dispatch Customer Service Dispatching Logistics Loss Prevention CCTV Computer Skills Delivery Driver Experience Driving Time managementAdditional InformationComputer SkillsProficient in Word, Word Perfect, Lotus and Excel |