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Click here or scroll down to respond to this candidateCandidate's Name
Washington, DC Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEDriven and multi-faceted candidate with 25 years of customer service experience, 6 years of IT experience and 8 years of experience leading a team. Extensive experience and expertise in working in IT Infrastructure and Data Centers. 4 years of experience working with Windows, Linux and Unix servers of 11th, 12th, 13th and 14th generations. Charismatic personality andTeamwork makes the dream work mentality.EDUCATION University of District of Columbia (UDC), District of Columbia The Department of Computer Science and TechnologyBachelor of Arts in Information Technology, Spring Class of 2022 CERTIFICATIONS Data Center Infrastructure Specialist (DCIS): received May 2016 Data Center Infrastructure Expert: June 2019CLEARANCE Public Trust (Active)NACI (Active)WORK EXPERIENCENational Center for Biotechnology Information (NCBI): National Institute of Health Data Center Infrastructure Administrator Sept 2015- Present Providing server Infrastructure support for 700+ scientists in Windows and Linux/Unix environments. Imaging, upgrading and performing maintenance on Windows and Linux/Unix servers. Racking, cabling and managing of hardware for Network Appliance (NetApp), Avere and Panasas storage servers. Traveling 1.5 hours to our Colocation site in Sterling, VA biweekly where I help manage 250 servers. Running fiber, twin ax, cat5 and cat6 cables from server to in rack switches and core switches ranging from 1-40 meters. Worked on a project that consolidated the servers and racks of a 2,000 square foot, multi-floor Data Center. Led a project that upgraded every single console switch and 1G, 10G and 100G core network switch at NCBI. Troubleshooting BIOS and hardware related issues on servers. Troubleshooting, allocating and upgrading Pananas, Network Appliance (NetApp) and Sun servers as well as Storage at NCBI. Collaborating with Unix and Network team members to resolve tickets. Active Directory administration such as assigning IP and MAC addresses, inputting server information and setting IDRAC and IPMI passwords for servers. Upgrading servers of the following Dell models: 1950, 2950, C2100 and C6100,R710, R720, R920 C6220 C6320, C6420, R620, R730, R740, R810. Utilizing Device Master Record (DMR) for data entry. Assessing security vulnerabilities on servers. Removing and installing motherboards and CPUs. Inventory maintenance and surplus of equipment. Training new staff.National Library of Medicine (NLM): National Institute of Health Office of Administrative Management Analysis Services (OAMAS) IT Property Specialist (promoted from previous position) Feb 2014- Sept 2015 Maintained property accountability records within the Sunflower Property System. Received and handled the arrival of incoming shipments at the NLM loading dock. Wiped and degaussed PC and server hard drives Assigned NIH decal barcode labels to all incoming NLM/NCBI property. Created and modified property passes for scientists with assigned equipment. Performed daily inventory queries, viewing the entire history and catalog information of accountable property. Attained asset information, condition of asset, supervisor info, accountable user and location info for property passes. Processed transfer requests which enabled the transfer of equipment from one NIH program to another. Process excess/surplus requests for accountable property and non-accountable property. Submitted the following forms when necessary: NIH 1872s, D99s, Property Add/Change Request Form, Property Location Request Form, Property Modification Request Form, HHS 342. Generated reports using Sunflower Property System, Vision, Archibus and Hanel Rotomat Supply System. Performed inventory asset management for lost property during NIHs annual mandatory property inventory report. Processed Report of Survey forms for lost property. National Library of Medicine (NLM): National Institute of Health Office of Administrative Management Analysis Services (OAMAS) Facilities Manager (later promoted to position above) Feb 2011- Feb 2014 Supervised and managed a team of 6 at the Office of Administrative Management Analysis Services (OAMAS) Provided transportation services to the Director of the National Library of Medicine(NLM) for budget meetings. Led projects and set up audio and visual (AV) conferences for Board of Regents meetings at NLM. Scanned and recorded delivered items using in house product tracking system. Conducted routine inspections at NLM supported program areas to ensure effectiveness of OAMAS equipment. Operated hand-held scanning equipment to process incoming and outgoing accountable mail. Convened with building engineers and NLM administrative officers to assess new proposed building floor plans for program areas. Utilized Archibus to analyze and survey new and old floor plans at NLM. Created engraved cubicle name plates for newly onboarded scientists and support staff at NLM. Screened and processed incoming mail. Prepared shipping documents for non-accountable property. Operated automated warehouse machinery such as forklifts, pallet jacks, hand carts, conveyors, dollies etc. Created rotating staffing schedules. Required to lift over 100 pounds depending on the freight. Interviewed and trained new staff.SKILLS-Sunflower Property System -Jira ticketing system-IT Property and Inventory -Excellent in Unix commands-DSView -Microsoft Office (Word, Outlook, etc)-Active Directory -SSH Console-Graphical User Interface (GUI) -Microsoft Office (Word, Outlook, etc)-Building Servers (Linux, Unix and Windows) -Microsoft Office 2010 and 2013-11th, 12th, 13th and 14th generation servers -Switch installation-BIOS upgrades -Device Master Record (DMR)-Network interface troubleshooting -Network Appliance (NetApp)-Avere and Panasas servers -SecureCRT-Types 75 words per minute -Archibus Software-Hanel Rotomat Supply System -In rack and overhead cable management REFERENCESDonnie LewisInfrastructure Team LeadEMAIL AVAILABLEPHONE NUMBER AVAILABLEHarold LindmarkChief, Office of Administrative and Management Analysis Services at National Library of MedicineEMAIL AVAILABLEPHONE NUMBER AVAILABLEYamil MartinezWindows Administrator at NCBIEMAIL AVAILABLEPHONE NUMBER AVAILABLEFelicia TorchianoSupport Services Specialist at National Library of Medicine EMAIL AVAILABLEPHONE NUMBER AVAILABLE/pre> |
